Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 21193 reviews
(21,193 customer reviews)to a friend
Rated 5 out of 5 stars
Love my "Person"
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jeremy has always been great to work with and so professional. He always advises us to on products that will meet our needs. I will always shop Best Buy as long as I can have Bear help me!
I would recommend this to a friendRated 5 out of 5 stars
Mayela Perez the best
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mayela Perez assisted me in my back yard project with the sound system , outside TV offering her expertise . I really recommend her for future projects . Thank you Javier Garay
I would recommend this to a friendRated 5 out of 5 stars
Great Customer Service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jerry is always helpful and a pleasure to do business with. Due to this, I keep coming back for more devices over the years. I consider him a real asset and expert in the field!
I would recommend this to a friendRated 5 out of 5 stars
Genesis was the perfect example of a professional.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.She was amazing! So helpful and patient. Thankful for her knowledge and guidance.
I would recommend this to a friendRated 5 out of 5 stars
New Whirlpool Over The Range Microwave
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I received excellent customer service from my initial visit to the store, help with measuring and purchasing, to the installation. I will return to Best Buy and recommend them highly.
I would recommend this to a friendRated 5 out of 5 stars
DVD player
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We needed a new DVD player and compatible stereo speakers for the Sony TV. We purchased a great DVD player and had it installed in 3 days. Home expert sales member was great and helpful to us.
I would recommend this to a friendRated 5 out of 5 stars
Service personified
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Notwithstanding Michael’s knowledge and courtesy, I was always feeling that satisfying me as his valued Best Buy customer was the very purpose of his day.
I would recommend this to a friendRated 5 out of 5 stars
Norma is why we keep coming back
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Norma Santos is the best. She is very helpful a goes above and beyond when it comes to service. Will keep coming back ,thanks for all your help with all our appliance needs.
I would recommend this to a friendRated 5 out of 5 stars
Make him President of Best Buy!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Chris went beyond the call of duty helping me and was always polite and good-humored about it.
I would recommend this to a friendRated 5 out of 5 stars
Excellent help
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We needed a home security camera system. We called Mark as we know he is great at finding good media solutions. We are quite happy with the solution.
I would recommend this to a friendRated 5 out of 5 stars
Terrific tech expertise
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We needed tv installation and set up of Wi-Fi and computer printer. Nick Smith was terrific—knowledgeable, cordial, and patient. We will definitely call him with future tech needs.
I would recommend this to a friendRated 5 out of 5 stars
Knowledgeable consultant
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We needed a new dishwasher, and Paul was very knowledgeable, friendly and helped up choosing one that pleased us.
I would recommend this to a friendRated 5 out of 5 stars
Excellent customer service and support
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Anthony went above and beyond with his customer service. We will definitely continue to recommend Anthony to our friends and neighbors looking for tech and sales support.
I would recommend this to a friendRated 5 out of 5 stars
Great Customer Service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Blake has been excellent to work with. He promptly answers questions, returns calls, and takes care of problems. I highly recommend this new service offered by Best Buy.
I would recommend this to a friendRated 5 out of 5 stars
Fantastic service!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Kenneth was very intuitive to our needs. Even with the delicate COVID supply situation, he was patient as we navigated through some tough decisions. Will be contacting him again after our closing!
I would recommend this to a friendRated 5 out of 5 stars
Bruno is the best.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bruno made it very pleasant and easy to buy our dishwasher. He is professional, knowledgeable and friendly. A pleasure to interact with and very low key.
I would recommend this to a friendRated 5 out of 5 stars
Great Consultant!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Devon Cooper, the consultant, was terrific! Professional, pleasant and quite knowledgeable! She is the reason we will use Best Buy and Devon on future purchases! Thanks
I would recommend this to a friendRated 5 out of 5 stars
Our consultation is what the doctor ordered
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wes made a home visit and made a recommendation on what fridge to get. He was very professional and his assistance was appreciated!!
I would recommend this to a friendRated 5 out of 5 stars
All Around 5 Star Experience
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Scott helped me at Best Buy and did a 5 star job. The delivery process and delivery personnel also a 5 star experience.
I would recommend this to a friendRated 5 out of 5 stars
Homeowner
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Ken Swanger was very cooperative and great to work with. He shared his knowledge, made recommendations and was very polite....good man!!
I would recommend this to a friend




