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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 21193 reviews

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91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 916 Showing 18,301-18,320 of 21,193 reviews
  • Rated 5 out of 5 stars

    Great service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Breanna pointed my wife and I in the right on the perfect TV for our needs. No pressure to buy the most expensive one but the right one for us. I will remember that the next time I go in Best Buy to.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    We got Geeeeeeked and liked it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a TV installed, sound bar and wifi enhanced by the team. Derek and crew were great. It did take a few visits over a few months but that was all covid related delays w/ inventory and shipping.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Help was what I was looking for.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply the best, thus the name BEST BUY ! I love the product I bought. The Geek Guys were on time delivering and the set up was perfect. I will be back for more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On time, knowledgable and courteous.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was on time. Very knowledgeable. Install went very quickly and he gave me lots of tips and tricks about the Ring and the app while he was here.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Vernon is GREAT!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vernon is a true professional. He provided a great service with options. There was never a feeling of any 'sales pitch'; only a factual recommendation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our consultation and subsequent installation.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jason and his team provided excellent help and were very responsive, kind, and thorough.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tim Syller was great help, when I purchase anything from there , I always ask for Tim , very knowledgeable about all facets of the store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Adofo In Home Advisor

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adolfo Garza has assisted me with 3 major purchases (washer, dryer, and refrigerator). The washer did not work well and we both found a washer that worked for me better. Totally satisfied

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Tech

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our tech named Jackson was very friendly and helpful. He moved the old TV and set up the New TV, he went over how it use the remote. Removed all the boxes and things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The in home initial visit helped enormously.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my second time getting a new Home Theatre system from Best Buy. The consultants recommendations ensured I got a great system again..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simplicity

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed TV's with a simple remote system that I can mimic at my other homes. Ryan fixed me up with some great Samsung OLED's and Roku sticks. My wife is very happy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consultation was the Best!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The consultant and technicians were very helpful in helping us determine what we needed and getting everything installed as desired. All were friendly and instructional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Pleased

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In home consultation with Ernst Volmar Ii was great- very knowledgeable and interested in getting us the right products. The installer.Cecile was also very professional and industrious!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful HONEST Consultation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciated the consultation from Caleb. He quickly sized up what we needed and arranged an installation. I would definitely value Caleb's input the next time I need your services.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a new remote control and the sales person as well as the tech were fast, professional, and very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG Package

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nicholas did a great job with providing valuable information when I was trying to choose the products for my kitchen. He provided a side by side comparison which was great information.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Virtual Consultation: TV & Sound System

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great working with Bill. I'm a buyer, not a shopper, after already researching what I wanted I was able to work with Bill to hone in on what worked best for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A True Blessing for Evan

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Evan is a true blessing to the Geek Team as he stayed connected during a long frustrating journey to make our sound bar come to life. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norma was amazing, excellent service. She is the model to follow for excellent service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our consultant did everything we expected and more

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our expert Bryan was incredibly knowledgable about all of the needs we had...AV, network, dryers and appliances. I've already recommended our expert to a number of friends.

    I would recommend this to a friend