Customer Ratings & Reviews

We are loyal Best Buy supporters. We love the Geek Squad total care technical support as well as total shopping selection and experience. Ashley has always helped us and we are big fans of hers!

He took the time to explain everything to me and answered all my questions (and my sister-in-law's) in a manner of someone who cared.

We weren't sure what we needed and Kenneth did a wonderful job advising us and coordinating installation. Will definitely request his assistance for future projects!

We needed all new appliances for a new home we were building and Ernst was there every step of the way. Extremely helpful and I look forward to contacting him again for future products

We needed a new double wall oven and refrigerator. Your home expert, Brianna, came out quickly, measured, sent us links to appliances that would fit and within a week they were installed.

Outstanding recommendation Mr. Mohamd Almothafer was very considerate, professional, and helpful. My Appreciation. - Dennis Tini, 11/10/22.

Nick is excellent and very knowledgeable. He quickly and adroitly assessed my needs and put together a great package. The whole experience was like talking/working with a trusted friend.

the tech was helpful, knowledgeable and friendly, explained the various programing options and made sure we understood how to operate system prior to leaving.

Fernando Gonzalez was great to Work with us. He was very responsive and kept us in the loop

excellent support with tv and ring alarm system, provided consultation for sound system and consultation on the ring alarm selection

Needed help installing soundbar to Samsung Terrace TV located on patio

I needed assistance with figuring out the best television and sound system for my home. Forrest (my Best Buy home consultant) helped me pick out the right equipment and install them too. Thanks!

John's attention to my requirements EXCEEDED my expectations for service from BestBuy. He listened, understood, and then responded accordingly. THANK YOU, John! D G Kringer

Kelsey and Jay from the Kennesaw, GA did an excellent job putting the customer first. Kelsey on the consultative side and Jay on the operation and install side. Thank you guys!

We needed to replace our over the range microwave. The Home Expert that assisted us was able to help us find a product that we liked and looked great in our kitchen.

The consultant isaac norville was outstanding. Very pro and knew the details. The selection was easy and he helped develop a plan for our context.

Chris was extremely helpful in setting up our new home. His deep product knowledge is exactly what we needed. His professionalism made the consultation go quickly.

Needed help to buy all our kitchen accessories for our new home and Angel was able to help us figure out what was in stock and get us the best prices. Couldn't have done it without him.

i was very pleased with the efficiency and knowledge of the service people who delivered and installed my microwave and would recommend them to others

They installed the mount and tv with no problem. And they explained how to work everything