Customer Ratings & Reviews

Michael O'Neil was my home consultant. He was knowledgeable, responsive and had good advice on what products I should consider. I really appreciated his assistance.

Chris was knowledgeable and quickly responded to helping me find the things i was shopping for. We were able to talk confidently about product brand and quality compared to cost. He is one of your better customer service representative.

The service was excellent. Jessica was knowledgeable and attentive. She assisted in my purchase and was there when I reached out with a question later in the day. Would recommend it to anyone.

I am a local real estate investor and purchase a lot of kitchen appliances annually. Lou from Best Buy is great and makes it very easy! Best Buy communication, emails, and delivery is awesome!

Greatly appreciate the support to correct installation of refrigerator and provide additional information. Professional and courteous. Many thanks!

We needed help with wall mounted TVs in our newly constructed home. Orlandy was extremely knowledgeable, professional, and courteous. We couldn't be more pleased.

Very grateful for your help. We at home are happy with our new electrical devices, thanks for your advice and for recommending the best for us.

Solved our problem quickly and efficiently. Helpful

Rodney was superb in recommending what was best for my small den set up. No pressure to upswell. Provided great post purchase service when Sonos dropped their price and he provided the refund.

Dan is knowledgeable, very helpful and friendly. I’m glad I had a chance to work with him in this purchase. Looking forward to future purchases as well. Thanks Dan we appreciate you!

Needed help with recommendations for and installation of a new home wifi system. We really appreciated the kind patience, professionalism and follow-up we received. Great service!

Ryan went above and beyond assisting us with our multiple purchases. He is extremely knowledgeable with the products at Best Buy. An excellent Customer Service representative for the business.

Extremely knowledgeable and helpful. I would recommend contacting Best Buy for your home projects. Jared came to my house and was able to assess the best Sonos solution that fit my rooms.

We had an at home consultation for home theatre. The consultant helped us figure out what our needs were and gave us options to decide what fit best for us and our finances.

Dealing with Sydney is always a pleasure; she reached out to me when a Geek Squad member told her I needed a CD changer, she met me at the store entrance and 10 min later, I’d made a purchase! I’ve recommended her to a family member.

Nick assessed our needs and wants then recommended the best equipment to meet those needs. It was great having his expertise in our home and personally interact with us.

No hard sell, Alex was focused on getting us the best quality product for our situation. He went above and beyond throughout the process and was very patient as we made our purchase decision.

Kevin did a great job, made sure everything was working and all devices were connected before leaving. Connection extension has improved significantly. Very pleased.

Matt and the installers were wonderful! Everything looks and sounds perfect!

Michael ONeil was awesome in assisting us to prepare and review our purchases. Along with the store managers and Geek Squad associates- we will remain now frequent customers!