Customer Ratings & Reviews

Grant is the best he has helped build and develop home theater and sound systems in Columbus and Nashville. He is helpful, honest and has great follow through and customer service.

The walk-through was easy and having a proposal made it easy to pick and choose the items I wanted. Purchasing was simple and the installation was a breeze as well.

Hesham takes his time to find the right items to fill your needs in any price range. He also gets you the very best price on all items in the Best Buy store!

Great service. Eric was available any time we needed him (We had a complicated install because of the age of our house.)

Totally happy customer. Delivery was on time, set up went well and techs were very professional. I would not be without Totaltech.

I just had them put it in garage so I could put in after completing some work ima general contractor so all good and the where very obliging

Brandon was so helpful and knowledgeable. I look forward to reaching out to him soon for help selecting a washer and dryer.

Very nice consultant. Was able to get me what i needed with no hassle. Quick and easy process. Will purchase again from consultant.

Excellent customer service and very knowledgeable, great to answer all our questions

Excellent service. Excellent understanding my needs and they didn’t rush me which I appreciated. They answered all of my questions with patience and the know.

Donna has been great in helping me setup new technology for my office and home. Very punctual and welcoming personality. I plan to work with her every time I need something from Best Buy.

Shopping around for home theater equipment. We received exactly what we wanted at a price match on the equipment and savings on the installation.

Exeter, we needed a surround sound system and they there to help 5 stars to Kabie he was great ,friendly, and very smart ,and professional i would recommend them .

Jay was terrific! straight forward recommendations. very knowledgeable in Best Buy products and how they would fit in my home.

Andy was helpful and responded to our concerns and questions. He was accommodating to meet with us around our schedule. He was pleasant and very knowledgeable of the different products

Mr Estrela has been wonderful to work with. He took the time to learn what products would fit my needs and budget and delivered on both. I recommend him highly

TJ was very helpful and friendly! Showed me options that fitted within my budget! Will recommend to friends and family!

I needed to find out what tv size and brand would be best fit for my room. Ray come out and let me know size etc. Great concept and service.let me know my surondsound speakers were quality.

Ivette is fully engaged to provide the solution required. She provided many options and advice the best which help to take the best decision. I will recommend her 200% with my friends.

We replaced both the double oven and cooktop, Anthony helped us take measurements to make sure everything works, and ensured the delivery and installation went smoothly.