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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 21193 reviews

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91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 924 Showing 18,461-18,480 of 21,193 reviews
  • Rated 5 out of 5 stars

    Client consultation was very helpful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sean was very helpful with answering our questions for installing Sonos speakers and what we would need for each room. He was very knowledgeable and thorough in his explanation to us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Went the extra mile

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In addition to installing new TV and sound bar, I had a special project for wiring a stereo system. Expert was very helpful in assisting with getting this accomplished

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consultant

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed help with selecting a surround system and had a lot of questions. Courtney helped us with any concerns. Then went back to the store with us to place the order.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Much needed help received!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When all of the tech numbers become a bit overwhelming, get Brandon's help. He boils it down into "real speak" and make the process much easier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brandon at Best Buy and his assistant, so sorry I forgot your name:(, did an excellent job installing and explaining my Ring doorbell and 4 cameras. Thank you so much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surround sound consultation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed help with our home surround sound and the consultant helped us find the best product for our budget and needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GOOD ADVICE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I WANTED TO CHECK WHEATHER CEILING SPEAKERS WOULD BE A VIABLE OPTION. CONSULTANT SAID BECAUSE OF EXTERIOR WALL IT WAS COST PROHIBATIVE, Went OVER SEVERAL OTHER VIDEO/AUDIO THINGS WE WERE PLANNING AS WELL.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our consultation was fabulous!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to make an adjustment with our washer and dryer and Brady was fabulous!! He has been so helpful and we appreciate the great customer service he has provided.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy associates are the best!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kelsey was wonderful in helping us set up a smart home in our new house. His knowledge and professionalism was excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Savant, whole house audio, Lutron

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jason is wonderful. He always steered us in the right direction and even when I did not listen and realized that I should have, he treated us with utmost professionalism.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I have a tech person for life!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had zero knowledge of products or installation and Chad did it all in a professional, courteous, and prompt manner. Incredible experience and a very good man.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very accommodating and knowledgable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nicholas is a wonderful person with great knowledge, expertise and attitude. Will recommend him heartily, who is looking for a great consultant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rich is the best!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rich is extremely helpful, and very quick to answer my questions and order my equipment. I have been really happy working with him, and I'm glad that Best Buy connected us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliance Install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very concerned about my new appliances fitting in the allotted space. Mr. Delgado was extremely helpful and knowledgeable. The install went flawlessly. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jesse was great helping us with our Sonos sound system and we even discussed what future setups would look like in other rooms.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consultation was very heloful.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christopher has been extremely helpful getting our system up and running. We aporeciate his expertise and helpfulness.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Above and beyond

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greg, explained things in simple terms and went out of his way to make certain that we understood all of the intricacies of our purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Execution

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely knowledgeable about merchandise. Very helpful with choosing TVs as well as a washer/dryer. Facilitated all aspects of our purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Job

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best buy team from consultant to installation and tech. were outstanding. Their knowledge and problem solving were smooth and precise. If I could I would give them 6 stars.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly and professional service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed help purchasing a new TV, Caden was professional and timely. We will most definitely use him again in the future when we purchase a new fridge.

    I would recommend this to a friend