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Customer reviews

Rating 4.6 out of 5 stars with 21193 reviews

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91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 927 Showing 18,521-18,540 of 21,193 reviews
  • Rated 5 out of 5 stars

    Good service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Evan was comprehensive throughout all of our rooms of the house. We had many needs and he was able to not only help us confirm which equipment we wanted, but also the “where” and “how”

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Matt is a beast!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt did an excellent job quoting me for exactly what I asked needed and was extremely effective in delivering a product as expected and on time. He deserves a raise and free pizza.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Pre-Install Check Appt

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blake was very polite and knowledgeable and prepared us for installation of our new oven/microwave combo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super helpful!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nathan went above and beyond. He was friendly, patient, and informative. He explained my options for me and let me know right away what price range each option was in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home theater plus

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adam was wonderful. Listened to our needs and worked to get us the best pricing. I would highly recommend working his Adam!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Felt confident with purchase.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped educate us on the new technologies and helped design our spaces. We felt very comfortable during the entire process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always search out Shiam when buying at Best Buy in Melbourne because he is very thorough and cares. Very professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New wide screen tv installation.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Josh came out to my home on the right day and time! Very helpful suggestions which led to a successful installation by the installation crew.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consultation was spot on and Best Buy delivered

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We need help with setting up our new house with TV and entertainment system. Service and installation was perfect. Very professional and spot on with meet expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert consultants!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mr. Davila was an exceptional and professional advisor. Made specific recommendations and help me set up my appointments for the Geek Squad. Super efficient and timely!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Basement TVs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed help with TVs and a sound bar for our brand new basement. Paul was extremely helpful from start to finish. I will definitely be recommending him to all my friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very helpful. They stayed to make sure we knew how to work the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hollie is always available for us, and extremely helpful and kind. She goes the extra mile, even helping trying to find Legos for my wife. We feel like family not just customers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Troy Stoddard is amazing!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Troy Stoddard is amazing!!!! Very friendly an knowledgeable pleasure to work with would highly recommend him. Has helped me with many orders will be going back to him everytime!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Surround sound with Denon amplifier and Samsung TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jason Porter was punctual, courteous, knowledgeable, helpful, friendly, easy to do business with. We are so glad we purchased the entertainment package he recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Total Tech Membership

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Omar and Raul were excellent in setting up our new sound system and mounting our new TV. They were professional, knowledgeable and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trudy was very helpful with all that we were considering. We made a purchase, and promises were made. Good news… they made good on every one! Great experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Richard lived up to his recommendation from a fri

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have needed a new over the range microwave for the longest time and just dreaded having to look for one. Richard changed that experience completely! He made it so easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sales and service!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All went well - especially the installation. Sales and service were excellent!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doug has been absolutely professional, he is exactly the type of guy i hope to deal with on every project. Hes knowledgeable, friendly, and very informative.

    I would recommend this to a friend