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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 21193 reviews

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91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 928 Showing 18,541-18,560 of 21,193 reviews
  • Rated 5 out of 5 stars

    Not hand washing dishes no mo

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Josh was easy to work with and sent great suggestions of options for dishwasher selection. I’d recommend him to anyone looking for tech / appliances!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big Fan of Best Buy’s Home Experts

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend Best Buy’s concierge home expert program. Made the bespoke buying process super easy and we were able to select the best appliances for our needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mike solved our issues in an OUTSTANDING MANNER!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed help and solutions getting our wifi to work in different rooms in our house, and Mike solved our problem with his expertise!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am confident with the information they provided

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ben, Ian and Caden from the Destin store have been outstanding with their knowledge and support with the installation of my new TV and system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Problem Solved

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had some issues with a Geek Squad TV install. Chris immediately addressed all my problems in a very professional manner to my satisfaction. Problem solved!! Thanks Chris!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mike had a strong knowledge of all levels of audio

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike was great to work with! He was on time and created a solution to my audio issues!! Thanks a lot Mike!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mara was awesome! Coming out and reviewing what we had and why I was having issues - what great service! She was honest and suggested opens that were perfect. Love the items!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great servi e

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales person explained the process and kept me informed of when and how instalation was going to happen No surprises.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Consultation - Home Theater

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed help with new Home Theater plus TV and accoutrement moves with other consulting needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Helpful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very pleased with the consultation. Brady was very professional & was a great help with my purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Karl

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thomas was terrific! Very knowledgable and very helpful. Very friendly and personable. We've told several of our friends how wonderful Best Buy was and how easy working with Thomas was.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I was confident and satisfied with the product.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed help in choosing a TV for our new home and Martin was very helpful and knowledgeable. I loved the one-on-one interaction helped with many questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to work with

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and easy to work with. Provided knowledgeable advice on tech for the TV's and was able to understand specifically what I was looking for on certain specs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job by Nick

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nick did a fantastic job installing our new TV and getting everything connected and working properly. He had a great attitude and was super helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    She deserved the position she held

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed to put my refrigerator in a tight place and she took time to look and check if it would fit

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BestBuy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Avery Bowne was awesome. Very nice, knowledgeable and always willing to help; even answering questions on his day-off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consultation very helpful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad was very helpful in the installation of our security system. The consultant was very knowledgeable about the system and help us pick out what we needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consultant

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have worked with Alex for many years and he is always helpful, informative and knowledgeable. Love having him as our go to person!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Consulant

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Matt is there whenever I need him. He has helped me solve issues on numerous occasions. He also never tried overselling me. He made good sound choices every time. Great experience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    it was a good decision to have a consultation.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a washer and dryer we had a consultation which was quick and sufficient.

    I would recommend this to a friend