Everything for Back to School — and then someShop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 21193 reviews

Rating Filter

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 929 Showing 18,561-18,580 of 21,193 reviews
  • Rated 5 out of 5 stars

    What a great help!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our salesperson helped us find the best refridgerator because we did not have a standard size. Very kind and helpful. We were able to get our fridge the same day!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consultation made everything go smoothly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Julie was very professional helping me with replacing items in my kitchen that were needing to be replaced. She made the whole process easy. I’m very happy with the improvements

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Troy and his team ROCK!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Troy was extremely knowledgable and explained our home entertainment options very clearly. He and his team made our entertainment room THE place to hang out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    change order went smoothly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mark was great to work with - he was very responsive and helped with the change in the order in a way that made it almost seamless, which is very rare.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service from Grace. I was assisted in a very knowledgeable way

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The sales person at Best Buy did an excellent job!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sales person worked with me to resolve several issues. Absolutely great service and i really appreciate all David K. has done! Thank you very much!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Helpful!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, knowledgeable technical service recommending and installing state of the art equipment for strong, reliable wireless and hardwired Cat 5 service. Couldn't be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional consultation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Consultation went well and was professional. John Carey is currently looking for a universal remote to operate my home entertainment system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv Installed and moved

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bryan was on time,very efficient and knowledgeable. He worked hard and was pleasant to work with. He installed one new tv and moved two others and did it right the first time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mike's help is second to none.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike was an asset in our shopping experience. His expertise and knowledge around the appliance floor was amazing. He was kind, respectful, and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our consultation made me feel comfortable knowing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recently purchased our first home and needed wall mounts and a new washer and dryer. The service we got was above and beyond.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Advice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tim was outstanding in helping us pick out our new Sony OLED TV! His knowledge was very meaningful in choosing our TV. Thank you Tim!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service provided

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Technician came on time. He and his helper was quick to find the problem and left me the honest advice. I’m very impressed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I needed!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have a home consultation as I have trouble leaving my home. Technician was courteous and very helpful solving my home security problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful with all my needs with purchasing my stock, washer and dryers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledge Counts

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He was helpful and is working on our request. He was truly knowledgeable and an exceptionally good listener. Overall experience was great could not have asked for better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My two technicians were so helpful and did a great job putting up my tv! They were extra helpful in getting my tv all set up and showing me how it all works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Experts saved me $800

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The experts were very helpful. I thought I needed a new receiver but after checking the wiring they were able to make some changes and now everything works. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jupiter upgrade

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed upgrade of TVs in our home. Hermes was great and took great care to make sure all TVs were placed properly and worked! He was very neat and polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Duane

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shawn, thanks to you we finally got it done. The two guys you sent over were amazing. We love the set up and and everything that was done. Thank you so much.

    I would recommend this to a friend