Customer Ratings & Reviews

Juan was very knowledgeable about the products and made the process of upgrading our TVs very easy. I would definitely use him again and recommend him to friends

We were wanting to purchase a new tv and luckily we were helped by Sarah. After speaking to her we scheduled an in-home consultation. Sarah came to our house and recommended the best products for us. We ended up getting an outdoor tv, and Sonos surround for our pool area. Sarah knew exactly what we needed, knew the products very well and what would be best for our outdoor space. Once installed, we were extremely happy with the results. We are so glad that we met Sarah. She has now been to our home several times for consultations and we have purchased more televisions and home theater equipment. She makes the process extremely easy. We don’t have to go into the store for anything, she handles everything during the consultation. The process couldn’t be any easier. And we couldn’t be any happier. We will never make big purchases again without going through Sarah. And the installers at Geek Squad have been great! They have done an amazing job at installing everything and making it look so nice and clean. Sarah and the Geek Squad work very well together to ensure the best results. We couldn’t be happier. Would recommend Sarah again and again.

Michelle is excellent. Highly knowledgeable about your products, able to listen, diagnose and recommend products and services to complete my needs.

The work was completed in a timely manner and works perfectly, in some cases even better than I expected. Price was reasonable. Wouldn't hesitate to use Best buy again.

We were changing out the entertainment wall in our home exercise room. The guys did a great job and made sure their work was perfect and our needs were met.

Excellent quick installation with an offer to clean the area before they installed the new machine!

Moving into a new home with so much to put in place at the same time. All questions answered, products purchased and installed. They work. We’ll be back.

Tim was very knowledgeable and friendly. We felt like he gave us honest feedback.

Quality service, very knowledgeable and patient Omar definitely needs a raise

Nick is a true professional. It is a pleasure working with him. It's so refreshing to work with someone that truly cares about you and making your shopping experience.

The DVD player was easily attached to our new TV and sound system. Bose system was connected to our other TV.

Elijah was very knowledge and helpful and knew exactly what we wanted and needed

Thomas was very knowledgeable about my problem and offered various solutions.

Upgraded ring doorbell and installed new Ring Camera’s indoor and outdoor.

I love my Geek Squad support - they manage to keep my lack of geek knowledge at a pure operational level! I will always be a Total Tech client!

We needed help with multiple tvs in a few rooms. The genius went to our home for a consult. Then the team installed everything as planned without any issues.

We need help with connecting to Comcast internet. Ryan Dodge referred us to Kurt. Kurt was very helpful with recommending the hardware and the internet is working very well.

Robert has been both professional and extremely helpful when helping with all the security, audio and TV needs that I have requested. First class service and very knowledgeable.

William was great through the entire process, very helpful and responded promptly to any questions even on his time off.

knowledgeable, patient, explain well the difference between TVs and TV mounts