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Customer reviews

Rating 4.6 out of 5 stars with 21193 reviews

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91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 932 Showing 18,621-18,640 of 21,193 reviews
  • Rated 5 out of 5 stars

    Positive Experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome gentleman that came to my home. He was very polite and informative...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    P

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service. I'm so happy for my projector and sound system. Thanks to Josh. He did really nice job. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our consultation made everything so much better an

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Richard is the best!! Selecting products and systems with his technical knowledge, expertise and guidance is invaluable. It’s a pleasure to work with Richard.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Our Consultant was very helpful!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we worked with Michael he did a great job. He was kind, friendly and experienced. He helped with an oven, TV, Sound Bar, iMac and a Surface Pro. He was as responsive as he could be due to the pandemic and supply chain issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem and Router Installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed help setting up a new modem and router so we could use wireless for our printers. Shawn provided the arrangements and Don did the installation. Great job!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional and knowledgeable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Katie Harper with Best Buy did a fantastic job designing our new Eero wi-fi system. Highly recommend their services based on Katie's professionalism and attention to detail.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Conrad helped with our entire house

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Conrad was very patient went through all directions... I will recommend him to our friends and family and definitely will ask for his help again. Pam

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consolation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jesse was very nice and helpful. I'm happy by everything they did for me. For consulting, choosing and handling, I give high recommendation for all best buy stuff members.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technician was very helpful in helping me choose a stylish fridge (with filtered water system and ice maker) that fit in a custom space in my kitchen.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales rep was able to come up with a great plan for our house and was able to get the right products that works for us. Installers were also great and really helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David was extremely helpful. Our appliances fit perfectly in our kitchen. He was personable and not at all pushy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with my new fridge.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Help determining the best size refrigerator. Matt was very knowledgeable and was able to make helpful recommendations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy / Josh stood behind the product.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Josh was helpful with the in-home consult for a TV but even more so when a problem developed. The problem was resolved easily and satisfactorily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Confident

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Angelia was professional knowledgeable! She was a good listener and offered options to meet our requests!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent after sale service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rommel has always been great helping to set up my tv and av equipment. His follow up after sale has been excellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tech service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shamus was great. Got right to work and in less than 1 hour had everything done. Made sure we understood how it worked. Very Professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend Ethan

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful Very reliable Resourceful And dependable He helped us setup all of our kitchen and laundry appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Customer Support

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Krystie Molodowec is an amazing employee! She went above and beyond the call of duty. We will be repeat customers, for sure! Looking forward to our next purchase. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Speaker setup for the basement

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal customer service from the Best Buy rep. David has gone over and beyond to answer any questions and go over the proper setup tailored for my home theater setup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My consult was great.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable and friendly consult with my home expert. The install team was excellent, friendly and professional. The project went well from start to finish.

    I would recommend this to a friend