Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 21193 reviews
(21,193 customer reviews)to a friend
Rated 5 out of 5 stars
Positive Experience
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome gentleman that came to my home. He was very polite and informative...
I would recommend this to a friendRated 5 out of 5 stars
P
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best service. I'm so happy for my projector and sound system. Thanks to Josh. He did really nice job. Thanks
I would recommend this to a friendRated 5 out of 5 stars
Our consultation made everything so much better an
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Richard is the best!! Selecting products and systems with his technical knowledge, expertise and guidance is invaluable. It’s a pleasure to work with Richard.
I would recommend this to a friendRated 4 out of 5 stars
Our Consultant was very helpful!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When we worked with Michael he did a great job. He was kind, friendly and experienced. He helped with an oven, TV, Sound Bar, iMac and a Surface Pro. He was as responsive as he could be due to the pandemic and supply chain issues.
I would recommend this to a friendRated 5 out of 5 stars
Modem and Router Installation
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We needed help setting up a new modem and router so we could use wireless for our printers. Shawn provided the arrangements and Don did the installation. Great job!
I would recommend this to a friendRated 5 out of 5 stars
Professional and knowledgeable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Katie Harper with Best Buy did a fantastic job designing our new Eero wi-fi system. Highly recommend their services based on Katie's professionalism and attention to detail.
I would recommend this to a friendRated 5 out of 5 stars
Conrad helped with our entire house
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Conrad was very patient went through all directions... I will recommend him to our friends and family and definitely will ask for his help again. Pam
I would recommend this to a friendRated 5 out of 5 stars
Consolation
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Jesse was very nice and helpful. I'm happy by everything they did for me. For consulting, choosing and handling, I give high recommendation for all best buy stuff members.
I would recommend this to a friendRated 5 out of 5 stars
Satisfied Customer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The technician was very helpful in helping me choose a stylish fridge (with filtered water system and ice maker) that fit in a custom space in my kitchen.
I would recommend this to a friendRated 5 out of 5 stars
Great Experience
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sales rep was able to come up with a great plan for our house and was able to get the right products that works for us. Installers were also great and really helpful.
I would recommend this to a friendRated 5 out of 5 stars
Happy customer!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.David was extremely helpful. Our appliances fit perfectly in our kitchen. He was personable and not at all pushy.
I would recommend this to a friendRated 5 out of 5 stars
Happy with my new fridge.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Help determining the best size refrigerator. Matt was very knowledgeable and was able to make helpful recommendations.
I would recommend this to a friendRated 5 out of 5 stars
Best Buy / Josh stood behind the product.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Josh was helpful with the in-home consult for a TV but even more so when a problem developed. The problem was resolved easily and satisfactorily.
I would recommend this to a friendRated 5 out of 5 stars
Confident
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Angelia was professional knowledgeable! She was a good listener and offered options to meet our requests!
I would recommend this to a friendRated 5 out of 5 stars
Excellent after sale service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Rommel has always been great helping to set up my tv and av equipment. His follow up after sale has been excellent.
I would recommend this to a friendRated 5 out of 5 stars
Great tech service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Shamus was great. Got right to work and in less than 1 hour had everything done. Made sure we understood how it worked. Very Professional.
I would recommend this to a friendRated 5 out of 5 stars
Highly recommend Ethan
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very helpful Very reliable Resourceful And dependable He helped us setup all of our kitchen and laundry appliances
I would recommend this to a friendRated 5 out of 5 stars
Awesome Customer Support
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Krystie Molodowec is an amazing employee! She went above and beyond the call of duty. We will be repeat customers, for sure! Looking forward to our next purchase. Thank you.
I would recommend this to a friendRated 5 out of 5 stars
Speaker setup for the basement
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Phenomenal customer service from the Best Buy rep. David has gone over and beyond to answer any questions and go over the proper setup tailored for my home theater setup.
I would recommend this to a friendRated 5 out of 5 stars
My consult was great.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Knowledgeable and friendly consult with my home expert. The install team was excellent, friendly and professional. The project went well from start to finish.
I would recommend this to a friend




