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Customer reviews

Rating 4.6 out of 5 stars with 21193 reviews

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91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 934 Showing 18,661-18,680 of 21,193 reviews
  • Rated 4 out of 5 stars

    Door Bell

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The eufy door bell doesn't charge while connected to AC power. I've checked the power, I have 14 VAC to the door bell but it will not power up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the TV. Devon was very knowledgeable in what we needed to use our existing items with the new TV. He was personable & very knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In home consultation was great and very helpful.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Erin Kowalsky did a great job coming to the house and help me pick out the best technology for the house. I highly recommend! And love the new entertainment system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable, courteous, Mike went out of his way to make sure we got what we needed. He didn't try to up-sale us but was attentive to our needs and budget.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr. Jaxon Lambrecht knows his products very well

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed help in updating our home theater system . Mr. Jaxon Lambrecht was excellent and helpful in providing guidance through out the equipment selection process .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My consultant was excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My consultant installed our security cameras and new modem and router. He also explained everything to me and made it as simple as possible! He was great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Customer Service assistance!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Erica Abner has been very helpful in explaining items that we were interested in. She was very professional as well! She helped us place our order online in a timely manner!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good consultation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The home consultation was excellent and the tech that installed equipment was outstanding. He was very knowledgeable and explained things in a very understandable way.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our consultant made us feel comfortable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Genesis was knowledgeable and very professional. She did not try to pressure sale any products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Customer Service from Consultant

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service focused AV Receiver recommendation based on my needs and requirements. Very statisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a tight spot to place a new washer and dryer and our consultant helped us decide what would and wouldn’t work. He was extremely friendly and courteous as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    we made the right decision

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we wanted to upgrade our home theater and tv best buy sent Russel who had in depth knowledge of best buy products and made great recommendations and he explained each product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Answered all my concerns, questions!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lisa Evans was SO helpful - best appliance purchase experience ever!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding consultation!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a very pleasant experience and we developed an outstanding entertainment plan for our home!!! Outstanding service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely recommend!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adam was excellent to work with! His recommendations were spot on and the entire process was flawless!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We love the Geek Squad and Christina!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christina was exceptionally knowledgeable and helpful. We scheduled a consultation and she was able to answer all our questions and give helpful advise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best possible service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shawn always provides the best possible service! Thank you so much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great employee and extremely professional

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking for a Tv..associate gave me options that fit my need and for the price I was looking for. Great experience!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gig service to cut the cable cord

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our consultation helped us feel confident that we would have a smooth transition from one to a different internet service provider.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ben and AJ rock!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ben was great in the store and great to work with on the phone, as well. AJ and his partner did a wonderful job in house! Can’t wait to complete more projects with this team.

    I would recommend this to a friend