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Customer reviews

Rating 4.6 out of 5 stars with 21193 reviews

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91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 938 Showing 18,741-18,760 of 21,193 reviews
  • Rated 5 out of 5 stars

    Smart TV installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent installation and friendly customer service!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our consultant was Professional

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ran into some problems with modem set-up. Consultant handled the situation calmly and answered all our questions. They were professional and assuring. Excellent job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A customized experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful! It was terrific to have our consultant look at our space and make specific recommendations for our TV/sound system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always doing a great job

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always helpful and honest looking the best interest for his customers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    it was a great choice to use the geek squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our service Geek was, helpful, friendly, courteous, and very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home consultation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly, helpful and very knowledgeable of available products and services. Very satisfied with the home theater components that were recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knew what I needed.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expert listened to my needs and looked at the space where unit would be placed and was able to recommend the the most appropriate tower.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ronald Bogdan

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We couldn't of asked for anything more the tech Ronald was extremely helpful and polite even after asking him the same question twice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jordan has been absolutely awesome! He has been patient with all my questions. Gave me expert advice. And answers the phone when I call with more questions or needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brian's consultation was spot on

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brian Davis was great! He customized an entertainment experience which fit our needs perfectly - we're enjoying our new TV and sound bar with rear speakers tremendously.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, answered all of our questions, very pleasant experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Donnie Gardner

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Donnie provided good guidance on the projector and subwoofer I purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great install!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job. Installed our new video system with no issues. Instructions to operate were clear Excellent care taken to make everything just right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In Home Consultation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our in home consultation solidified the sale by addressing our concerns in person and in our house. I would highly recommend it. Brad from the Geek squad was great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer had a bad update Scott of Geek did a good job resetting data And explaining what he was doing and why

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great consultation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Michael was very knowledgeable and extremely helpful. The system turned out great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home theater assessment

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a home theater and cord cutting assessment and got great information.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our installer was truest professional. He wanted to do the job right and I feel he did. We already had a mount so we didn’t need another.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used mike for multiple purchases for my home of the last year and a half from appliances to tvs. Always a wonderful experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Charlie’s help gave us confidence.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is our second entertainment unit we’ve bought from Best Buy, mainly because of Charlie. His knowledge and courtesy increase my confided tremendously.

    I would recommend this to a friend