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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 21193 reviews

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91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 941 Showing 18,801-18,820 of 21,193 reviews
  • Rated 5 out of 5 stars

    The best of the best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andrew is a first class customer service provider. A vast cauldron of knowledge and expertise. Goes well beyond the extra mile to be helpful.. First class, forst rate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG television

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good information provided, and Gavin is very knowledgeable. He helped me determine the right product for my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lou Franz rocks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lou Franzs response times and follow up are 2nd to none. hes the reason i shop at BestBuy for all my appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our buying experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seemed very knowledgeable and helped get our refrigerator delivered quicker than we expected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend this consultant to friends.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our home consultant was very helpful and followed up promptly on questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good help

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed help figuring out our home theater and Chad provided good answers and suggestions to our questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had orbi mesh routers installed and a new lg tv The service was outstanding, courteous, professional and patient. great experience. brian and sharon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Taylor casadonte, senior consultant

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have reassurance that the product i researched would work for and has a good track record for support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our consultation helped me get through this diffi!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Derek Haywood was very helpful about getting a new microwave and getting rid of the broken one!! It was great chatting with him on the phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert in home theater installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent in depth knowledge on various home theaters systems and installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great consulting

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dean is a great consultant. He has a great knowledge in almost every area.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything was done on a timely manner, the team were super helpful and friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expedited consult was a plus since we have no TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed help with TV purchased in March that broke. Tech quickly diagnosed. He was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very informative consultation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was pleased with the informative consultation. All my questions were answered clearly and promptly. Would highlyn recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Michael Bennett Madison MS

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Knowledgeable patient and pleasant. Did everything he said he would do and was highly communicative. Enjoyable experience from store to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In home consultation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed advice with regard to the size of our dishwasher and clothes dryer. My wife met with Paul and his suggestions were perfect. Very personable and prompt

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is great!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    James was great to work with, he had good ideas and was very accommodating. I would highly recommend James to anyone looking to set up Best Buy products in your home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very confident

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scott OG Klimenko did a great job communicating, listening to where we wanted the cameras and set up was flawless. Gave us his card and said contact with any questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Trudy was the best.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trudy was able to answer all my questions and helped me get the TV that my son would love. She knew just what I was looking for and went out of her way to find it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Complete home package.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 star customer service. Since the begging was treated with the highest profesionalism

    I would recommend this to a friend