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Customer reviews

Rating 4.6 out of 5 stars with 21193 reviews

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91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 943 Showing 18,841-18,860 of 21,193 reviews
  • Rated 5 out of 5 stars

    Satisfied

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought I had to replace my Logitech Harmony universal remote. The technician was able to reboot my existing Harmony and saved me over $400!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hanging 2 TV's

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a new TV and needed it hung on the the wall. The expert's came an hung the TV plus hung another one i had. They did a fantastic job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    William Osborn

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very personal and honest person. Helped us to measure the right size refrigerator for our space. Make good recommendations on appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In home 85 inch TV install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a good experience- the installation went great, and nice guys doing the work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our salesperson was excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a new TV and sound bar. The salesperson was very knowledgeable and nice. We were impressed by his follow up until all items were installed at our home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In home consultation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In home consultation was excellent.Alischia Juliano found the best and most affordable appliances for us. It was easy and saved us plenty of time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped Me Come To A Conclusion

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not sure which products to use and how many I really needed. Tiffany helped guide me to a good solution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Went well

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tech solved issue very quickly and timely. I highly recommend Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ryan = great home consultant

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ryan was great and knowledgeable, he came in with confident recommendations, asked good questions, and never felt like a salesman.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consultation you can count on!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sean was very professional and most important knowable on all aspects of our new media center including TV, AVR receiver, as well as our new Logitech remote.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stacked washer and dryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything worked smoothly. Purchased in Georgia, delivered and setup in Arizona per schedule. Washer and dryer put to work the same day it was delivered and installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Mount

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The two workers (Antwone and Nick) that mounted my TV were very knowledgeable and courteous. They mounted the TV exactly where I wanted it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best service ever by Anthony Joseph and team

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anthony and team completed my TV installations on time and with great skill. Fun to work with. Very happy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The only way to feel confident in every purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jonathan has been absolutely fantastic helping with every purchase. Great service and help with every purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    too long from start to finish project

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    from the initial consult things went wrong. i was told the wrong plan ordered everything just for the install tech to tell me with in 5 min of walking in to tell me, "the way they have this set up it will not work the way you want it to work with wireless sonos speakers. then it took several weeks to get new equipment and then had to purchase a tv console since we had to go with a throw projector which arrived late and broken and had to wait another couple of weeks.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Professional Services

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks to James and Billy who fixed the communication problems among a smart TV, the Comcast box, and a receiver, and paired all remote controls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our wifi consultant

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    AJ figured out what we needed and the installers did a very good job, quickly and expertly. We couldn't be happier with our new wifi system and speakers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely glad I did this

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrading my old setup and the team helped me identify the right equipment and services to make my vision and more a reality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best of BestBuy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Demetrius is the best. He helped us choose all our tech for our new house. He tracked all the components and oversaw the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not every one you let come into your house these days,but a we didn’t have a problem with Dave.He was very astute & did a great job

    I would recommend this to a friend