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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 21193 reviews

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91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 944 Showing 18,861-18,880 of 21,193 reviews
  • Rated 5 out of 5 stars

    Consultant was thorough in addressing our needs.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We just moved in and needed a new TV and sound system. Our tech recommended the perfect size of our library cabinet along with a great speaker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will refer Quincy to others...

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quincy was very thorough, knowledgeable, and very helpful in assisting us to clarify and decide what is best for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend In-Home consultation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please take the time to have the in-home consultation service from BB. Brande Rawson helped me with the consultation and she is very friendly and knowledgeable, helped me with various options to fulfill my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Customer Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very professional, anticipated potential needs, understood product line very well, patient listening, follow up as appropriate and sought out ideas to help us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consultation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tiffany Gibson is one of the most knowledgeable and professional person I met. My family and I will continue to do business with her and Best Buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Representative made our decision easier

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The representative was very knowledgeable, helpful and friendly. Thanks for this in-home service, it made us feel more confident with our decision making.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Work!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    David supported my family in selecting the correct home theater and helped solve an Internet issue that troubled by home for over a year. Great work by an extremely knowledgeable and competent employee. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SVDP

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv we purchased has worked out well. The workers who were here to set it up did an excellent job and were very courteous. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast quick a got us set up as fast as possible. Great service. Couldn’t ask for anything better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christian Was extremely helpful and very professional.. i was very happy with his promptness as well as time is money.. thanks for all of your help !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our consultant made us feel welcomed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought new appliances and I truly enjoyed the attention and Christian helped with our purchase. Felt very well serviced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time, courteous, friendly and knowledgeable. Appreciate their patience in answering all my questions, sometimes more than once! Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eduardo was a superb consultant

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eduardo was phenomenal at helping me decide how best to equip my new home. He answered all the questions I asked and was completely honest with his opinions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy exchange

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased an 85in tv but it was not perfect for the space. Had the squad pick it up and installed the new tv without a hitch. Very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On point and excellent service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris was awesome. He made sure his recommendations fit my individual needs. Exactly what I was looking for to get our home theatre set up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superior service and brands

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andrew Olsen and his staff at Best Buy - College Station were excellent to work with. We are very happy with the installation and the products. Highly recommended!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    they provided several options

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having a bad experience with a home expert, I called Best Buy and they provided another agent Wesley Williams, he has provide a great support as a home expert as well as the installers they did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert Advice Valuable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We followed the recommendations of our in-home consultant and we are very happy! It saved us from selecting the wrong size TVs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    DSH

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cody has been great, I have worked with him several times and will continue to seek him out each time. He always has my best interest in mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Helpful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed help with our sound system. The Home Expert was very helpful and great to work with. Highly reccomended.

    I would recommend this to a friend