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Customer reviews

Rating 4.6 out of 5 stars with 21193 reviews

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91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 953 Showing 19,041-19,060 of 21,193 reviews
  • Rated 5 out of 5 stars

    Home Advisor Extraordinaire!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ben did a great job. He was a very good listener and was very patient with all the questions I had. He deserves an "A+" for the day!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consultants you can trust!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with Sarven was awesome. He was honest, helpful, and set me up with the best product for my home office. Very trustworthy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with thier recommendations!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gray and his team were great. They were able to accurately measure and recommend exactly what I needed plus more! Very happy with thier service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chuck Beck was the absolute best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blake and Cody did a great job. In spite of having a sick family he came and answered all of our questions and gave us the best service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I highly recommend Michael Koen

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have now used Michael twice for new appliances and he was a delight to work with! He made the entire process so easy and found us the best deals.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Continued disappointing phone assistance

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed help to get rid of a notification from McAfee their anti-virus protection had ended on my Lenovo Yoga Pro 9i which froze my laptop. The phone agent was unable to resolve the issue, I had to go to an in-store appointment on a very bad weather day to get the problem fixed. I was disappointed the agent on the phone knew very little about the commands on my Yoga Pro 9i which was why he wasn't able to take care of the problem remotely. In fact, I found out from the in-store agent that he had given me incorrect directions which is why I could not fix the problem with remote assistance.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hollie was very nice and helpful. She helped me pick out exactly what I needed and I can’t wait to work with her again in the future!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    W/0 any doubt, he has it altogether as for knowled

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has the required knowledge and communication skills needed! This guy made me feel very comfortable with his explanation and suggestions!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rob Buchanan review

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rob was great to work with! I will definitely recommend to my friends and family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave mishaps

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They came installed the microwave, took the old one in under an hour, easy Peasy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Consultation is a great service at BestBuy!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christian is our go to person for everything tech related at BestBuy. Our decision making and purchasing experience is made so much easier thanks to him.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Magnolia Team at Best Buy provided reliable information for home theater devices and performed a professional installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Justin is a true professional

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Justin helped with our home theater system and TV. He was very knowledgeable and always available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great home consultation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lindsey was very helpful and had great ideas on what we could do to fit the fridge in

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Audiovisual Site Survey

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had Eryn conduct a site survey to upgrade a TV and he recommended a package for the living room that my wife and I are EXTREMELY pleased with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am reassured after many setbacks!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Emmanuel was patient and very informed of diff.possible solutions. He will return to set e verything up. I look forward to a successful completion.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Above and beyond

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Santiago was extremely helpful and took care of everything.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Bosch 300 series Dishwasher disappointing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed that the top cutlery rack of the Bosch 300 Series dishwasher is so difficult to slide in and out. And the door seems to have a mind of its own - it's very heavy and seems to want to stay 100% open or 100% closed; it doesn't like partial positions. I wanted a higher end model when I went looking, but they weren't available anywhere. I guess I'm happy they weren't, because spending even more than I spent would have made me even less satisfied with the brand.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy ever was good to work with

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The boys came in and installed the TV and Ring cameras. They were quick and courteous. Ed lined us up before hand and everything went well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The consultation was well done.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was kept informed during the entire installation process.

    I would recommend this to a friend