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Customer reviews

Rating 4.6 out of 5 stars with 21193 reviews

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91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 959 Showing 19,161-19,180 of 21,193 reviews
  • Rated 5 out of 5 stars

    The In-home consultation gave me confidence

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adam was very helpful, and took a lot of time to answer all of my questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great directions. He was wazard.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont change a thing with this very helpful tech. He was exellent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Couldn't be happier!!!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nicholas was amazing. I thought I knew what I wanted and needed, but Nicholas was helpful with great observations and suggestions about my home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My tech was very competent.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Bose system has an incredible sound. Although my in home tech offered alternatives, the Bose system was the best choice for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy customer here!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible professionalism. Efficient workers. Couldn't have been happier with Thier work. A+++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our experience with Dustin at Best Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working with Dustin to get this installed as a surprise gift was great. He understood our wants/needs and how to make this happen. Thank you!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we were looking at couple of samsung tvs and had some questions and he answered all the questions and concerns that we had, over all it was a great experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Advice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Aaron is our "go to" expert for all things tech and major appliance matters. Does not disappoint as we rely on him for comments and recommendations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great consultant

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Darby is the first technician that was able to help me with wi fi equipment!!!! So happy everything is FINALLY working in my house. Hurray for Darby.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My in home consultant answered all me questions

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed help choosing a home security system and extending my wifi to handle all my connected devices. Megan Lee was my in home advisor and expert.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    homeowner

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jacob was easy to work with, knowledgeable, had good suggestions. He was on time and responded to emails and texts in a timely way as well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Russell came well prepared for our in-house consultation, very knowledgeable about our washer and dryer options. The overall experience was just Ok because when the installers came they said it was company policy not to do the installation unless some water valves were previously changed in our house. The actual valve replacement but not a big issue, but show we have known this in advanced we could have hire a plumber do the work prior to the installers coming home. I’d suggest having a sales consultant and tech installer conducting joint visits

    I would recommend this to a friend
    • Brand response from Olivier, Consultation Team
      Posted .

      Thanks for taking the time to share your thoughts on this. Our In-Home Advisors always strive to give our customers a world-class experience while staying within the comforts of home. If there is anything we can do to help turn your experience around, give us a call at (800) 548-0828. We would love to hear more about this.

  • Rated 5 out of 5 stars

    Consultation and information was quite helpful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Joshua was very professional, explained our options and we were very satisfied with his recommendations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Add to home theater

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a couple of additions, pre amp, headphones, etc. The install crew was great and efficient, on time, and very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave great info and got me what I needed, suggesting what’s the best product out in the market for home security

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The consultation was very helpful and efficient

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Paul Castillo did a great job to help me in my technical decisions. I am very happy with the service he provided

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Media Room

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome job from Daniel. Knew what he was talking about and his recommendations were on point. Very happy with my media room set up!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Knowledgeable consultants

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My consultant, Jason, was knowledgeable, helpful, and patient. Answered my questions and helped through the entire process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ring installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and installation of my ring system!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks Michael for the job well done.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thanks Michael for all your help and knowledge for everything we needed. You made decisions for us that we would have never understood.

    I would recommend this to a friend