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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 21193 reviews

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91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 965 Showing 19,281-19,300 of 21,193 reviews
  • Rated 5 out of 5 stars

    Terrific service!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scott and our installer Dan were terrific! Scott made excellent recommendations and we are loving our new SmartTV setup!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable, user-friendly, pleasant and reassuring. Perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frame TV install

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and wasn’t a straightforward install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Magnolia Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Home Theater purchase. Magnolia consultant was very helpful from product selection through delivery. Follow-up was great as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My tech was very professional.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tech was the best. Very knowledgable on my computer setup and transfer. He explained things to me very clearly. Such a nice person.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is great. Top service Varand was great. Love the set up of the TV and sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed help picking the right product and was impressed with the great service I received.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Entertainment Set Up

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andrew C did an excellent job setting up my home entertainment systems, leaving no small detail undone. Unsolicited follow ups done too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful and knowledgeable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and knowledgeable, gave me some special instructions about setting up the TV the first time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Airad is very good . I just called with the cooktop I was looking for, he arranged delivery and installation. Never entered the store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our consultant was knowledgeable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scott was pleasant, professional, and courteous. He knew which products would work best for our space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Very Knowledgeable Consultant

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jason was wonderful to work with. He is very knowledgeable and takes the time to explain things in a clear and understandable manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent work in installing the equipment. On time and extremely diligent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy consultation made me feel confident

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed help with home appliance, TV, smart light and thermostats, Jose was fantastic!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our consultant helped us update our home office

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The in-home expert was very helpful in getting up to speed in our home office. He was very informative and guided us to the what we need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect customer service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jesse helped me tremendously! I truly appreciate his honesty and assistance. I am in love my new washer and dryer. Thank you again Jesse!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Homeowner

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed help selecting best fit tv, sound and internet Michael Curran was extremely helpful and I’m very satisfied with his recommendations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our upgrade is complete and working well.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed advice on upgrading to high-speed internet. Jason provided exactly the information we needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our consultant was super knowledgeable.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Andy spent time with us to help us with our tv and internet needs. He was patient and super helpful. Love how professional and awesome he was.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Visit was very helpful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After meeting Robert in the store, he suggested a home visit where he helped us select 3 TVs and 3 mounts for our new home.

    I would recommend this to a friend