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Customer reviews

Rating 4.6 out of 5 stars with 21193 reviews

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91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 970 Showing 19,381-19,400 of 21,193 reviews
  • Rated 5 out of 5 stars

    Thank you!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    John was fantastic to work with! Very respectful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Experience all Around

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience with purchase and install. Very professional without any hiccups.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The consult was a good learning experience.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samir was very good and through. I was very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful and very pleasant unlike so many techs I’ve had over the years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The consultant was very helpful and answered all q

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed help with Smart Home. The consultant was very knowledgeable and patient with me and my husband, who are not tech savvy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy for your appliances!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ernst Volmar… best sales associate in town (Miami) Professional, knowledgeable, friendly, always available… thank you Ernst!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ashok Roy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Evanie Espinosa has provided us with great pleasure. She is knowledgeable and professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Consult was great. Install was great. We had a slight challenge day of, but it was quickly resolved by the consultant.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I was reassured by my consultation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rob Bice was extremely helpful in helping me set up my 77” tv & sound bar. He was always responsive to any of my inquiries.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Jacob is Awesome!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jacob was very informative and knowledgable about Sonos and what I needed to make a sound decision in buying home speakers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A job well done!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed help installing a new home theater, which the Geek Squad did phenomenally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very professional

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5.1 Sony amp and Klipsch speaker installed. Mark helped demystify a potentially overwhelming system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Consultation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rahim was very helpful and knowledgeable, we appreciate his expertise. He’s also very good at customer interaction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome consultant

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Richard was extraordinary helpful and patient. He made the experience easy and ensured that we had a great time doing our installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our New TV

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My experience with Eddie Shannon and the Geek Squad was wonderful. Everything from planning to installation was a great experience!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Eric

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eric was very thorough and professional in helping us set up our television. It made the job of installation go smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful consultant

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our consultant was not only helpful but he was also friendly and thorough. He wakes us through the process and made ordering easy for us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy consultant makes it easy for purchases

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great services from Best Buy consultant! I am happy with the purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    SPECTACULAR SERVICE!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Zee Beckford was terrific! Professional and conscientious. Deeply appreciated him!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cutting the cord and adding streaming.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I requested a consultation re: a modem and WIFI routers to prepare my home for streaming and expanding coverage throughout the home.

    I would recommend this to a friend