Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 21193 reviews
(21,193 customer reviews)to a friend
Rated 5 out of 5 stars
Mh
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding! Worked all the details and option. Helped me pick the best fit for our purchase.
I would recommend this to a friendRated 5 out of 5 stars
Alexandra aka Niki was a big help.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Alexandra aka Nikki was a big help. Would definitely recommend her. We bought Bosch appliances for our new house build.
I would recommend this to a friendRated 5 out of 5 stars
Our consultant was amazing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We needed new kitchen appliances. Louis was amazing from recommending the appliances to following up on our delivery.
I would recommend this to a friendRated 5 out of 5 stars
Much appreciated.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The expert heled design our tv and audio system, and was very helpful, prompt, and effective. Much appreciated.
I would recommend this to a friendRated 5 out of 5 stars
Best Buy Tech
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On time to the appointment and very professional on explaining what we needed for the installation of the appliance.
I would recommend this to a friendRated 5 out of 5 stars
TV installation
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Technicians were awesome very detail oriented and helpful with our questions.
I would recommend this to a friendRated 5 out of 5 stars
Great Service!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent customer service! Thanks Best Buy for recommending Michael!!
I would recommend this to a friendRated 5 out of 5 stars
Very Knowledgeable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very knowledgeable. Highly recommend. Very friendly.
I would recommend this to a friendRated 5 out of 5 stars
Grateful for Carl’s help
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Carl was professional, knowledgeable, time efficient and kind. Thank you Carl!
I would recommend this to a friendRated 5 out of 5 stars
More than helpful
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The expert was just that, an expert. Very helpful in deciding what best fit the house at the best price.
I would recommend this to a friendRated 5 out of 5 stars
Consultation for new TV and installation
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent help with getting the right advice on selecting our new TV. Installation was more than a five star rating.
I would recommend this to a friendRated 5 out of 5 stars
Your consultation made me feel special.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed help if I had enough space to put the new washer and dryer. Your consultation was very helpful
I would recommend this to a friendRated 5 out of 5 stars
Our consultation made me feel confident.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.She was very informative and showed an attitude of trustworthiness
I would recommend this to a friendRated 5 out of 5 stars
Consultation was very helpful
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Brandon was very knowledgeable and friendly. It was a pleasure to work with him. Love my new tv
I would recommend this to a friendRated 5 out of 5 stars
our delivery guys were very professional and helpf
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.replacement of our fridge, the delivery guys were very nice and professional
I would recommend this to a friendRated 5 out of 5 stars
Detailed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Home theater audio needed to enhance the movie experience. Easy to install, super sound from the equipment
I would recommend this to a friendRated 3 out of 5 stars
Fine, though proposal but terrible follow-through.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Home Expert proposed a very fine, but costly, home entertainment system to combine TV, cable, CD, DVD, AM/FM, turntable and cassette. I ordered it, but it was not delivered on the scheduled date. My call to customer service to find out what went wrong was answered somewhere in SE Asia and I was rescheduled tor three weeks later. In the interim I rethought the whole thing and figured out how to use my existing components plus a boombox and sound bar at one tenth the proposal's cost.
No, I would not recommend this to a friendBrand response from Olivier, Consultation Team
Posted .Thank you for reaching out to us today. Our goal is to always provide our customers with the best services at unbeatable prices. Due to the various levels of complexity with every job, the pricing to complete a service can vary substantially. Our In-Home Advisors do their best to give you the most accurate pricing that fulfills all of your needs. Should you feel that the pricing is not within your expected range please feel free to reach out to your dedicated Advisor or give us a call at (800) 548-0828 to see what compromises might be possible.
Rated 5 out of 5 stars
Amazzziinnggg!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Zack was amazing and deserves a raise/bonus. This is why i spend myoney at bestbuy. Amazing customer service! Thank you
I would recommend this to a friendRated 5 out of 5 stars
Professional and thorough consultant
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Mr Mario Reyes was knowledgable, professional and very informed as to all products. It was a pleasure working w him
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They did an excellent job.I have one request: can the hours allotted for them be shorten to four hours.
I would recommend this to a friend