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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 21193 reviews

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91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 987 Showing 19,721-19,740 of 21,193 reviews
  • Rated 5 out of 5 stars

    Great customer service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a great experience with Brian. He was knowledgeable and he helped us choose the right tv’s for our house.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV Purchase and Installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth outdoor TV installation by Magnolia. Efficient and helpful store associate.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very knowledgeable and friendly! Recommendations made within my budget and concerns.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE fridge

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator bought Samsung from Best Buy but it was defective and so went for a GE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Conner was great,helped me get the right fitting r

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new refrigerator, installers were Great too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to work with!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mike was knowledgable and did not pressure us. He was very responsive to our questions and always went above and beyond.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Patient and helpful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took two trips to make sure I understood my sound system but John was very patient and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and quick

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy and to the point. Alex was very helpful. I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nick was very friendly and knowledgeable. He was very efficient at his job and truly helped me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helped us struggle through decisions on home theat

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    He had to have a lot of patience helping us decide on a home theater. Best Buy is lucky to have employees like Dalton.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent consultation!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful. Did an excellent job. Very knowledgeable. Answered all of our questions. Thank you very much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick and professionally done. Would recommend them again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consultation needs

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shawn, our tech, was very helpful in suggesting the right size and model TV for our new rec room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thankful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were very kind and courteous and helpful. They answered my questions when I asked. I want to thank them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kenneth Swanger

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed advice on Ring equipment. I found Kenneth to be very knowledgable. I appreciate his help.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sonos and Outdoor Speakers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The interaction with the consultant was very good. However still waiting on all components to be delivered and installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Consultation was valuable in adapting technology

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Chris was very helpful and personable in his visit to my house and followed through on our phone calls.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent customer service and expert knowledge!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ryan is knowledgeable and helpful in all aspects of the sale. I appreciate you hiring great associates!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Anthony is very knowledgeable

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anthony did a great job answering all our questions and advising what worked best in our home and office.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Megan knows her stuff

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Megan was great, really knows her products. My whole install went smoothly and everything works very well.

    I would recommend this to a friend