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Customer reviews

Rating 4.6 out of 5 stars with 21193 reviews

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91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 995 Showing 19,881-19,900 of 21,193 reviews
  • Rated 5 out of 5 stars

    Helpful consultants

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and respectful. Offered suggestions to enhance our home entertainment system.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer was quick, clean and helpful. He explained things carefully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy with our purchases

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased our kitchen appliances for a remodel, Our consultant was helpful and accommodating throughout the process

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great job

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone was great! On time and extremely nice. The install was quick and seamless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dishwasher Installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Team was AWESOME. They were so pleasent and very friendly.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Expensive considering the price of the product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I paid for Bsst Buy”s membership but when I needed it their rules changed, like a ‘bait & switch”. I have a physical disability, which was the reason for me to purchase this membership. I bought a $500 TV and they cost me nearly $300 to have it installed. The TV mount was on the wall and they were overpaid just to hang a new TV on it. their employee was personable, which is why I did not give them the lowest score. Otherwise, I should be filing a complaint with the Better Business Bureau.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience all around

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tom was great on all points - knowledge, insight and attitude.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need advice on upgrading our media system. The advisor was very helpful and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. Very patient and extremely professional. Ashley made sure I understood how to use everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security cameras

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I need help with a security cameras and Ken was great and giving me the pros and cons.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Rocks

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my home sound system ! Blake you was very easy to work with and made everything so simple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very professional

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    he did a great job of accessing our new oven installation

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrence is very helpful and knowledgeable about the products sold. Also excellent customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Our in home consultation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly, knowledgeable and a pleasure to work with.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    He was very helpful

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Help me selecting my appliances, and answer all the questions we had .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great experience!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly, yet not overbearing. Pleasure to work with a knowledgeable salesperson!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great consultation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jonathan was wonderful! His suggestions are working out well and we are very happy with the outcome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great communication

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyone was excellent start to finish!!! We are very happy with our setup!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Answered all questions

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great advice from a very knowledgeable man. Will definitely use him again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expert installation

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Install Ring doorbell and light/camera in backyard

    I would recommend this to a friend