Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 4229 reviews
(4,229 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 2 out of 5 stars
iCloud subscription for 3 months
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish we could use this even if you’re a current subscriber. Sucks not to be able to use it.
I would recommend this to a friendRated 2 out of 5 stars
Didn’t work
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t get this free one I don’t know why but I’ll go and ask them soon
No, I would not recommend this to a friendRated 2 out of 5 stars
Not very useful
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product was not very useful for me and kind of a waste
I would recommend this to a friendRated 1 out of 5 stars
Subpar service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I previously was a big fan of Best Buy. Recently, service has gone down. I have been attempting to resolve Best Buy customer service deleting my Total Membership Subscription after they merged it. I pay for a membership i can’t use. Have been at it since December. Also, the memebership does not cover installations any longer, reason “people would become memebers for installs and then cancel.” Don’t know why you would remove that service to long time memebers, they are not cancelling.
No, I would not recommend this to a friendRated 5 out of 5 stars
great service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.awesome that you get 3 months free. this I great for storing photos without keeping them on your phone! and its automatic. don't have to remember to back up your items!
I would recommend this to a friendRated 1 out of 5 stars
No thanks
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used to be loyal to Apple, but after many years of bad customer service, connectivity issues, and failing (expensive!) electronics, I finally gave up on them. I know Apple is trendy and "cool," but dont fall for the gimmick. They're inferior to just about all of their competitors.
No, I would not recommend this to a friendRated 1 out of 5 stars
Lot of software issues.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of the worst Apple products I’ve used. It keeps on shutting off and unable to do software updates. Keep on closing the applications. Do not recommend to anyone. It has so many software issues. I tried to reset the system so many times still doesn’t work.
No, I would not recommend this to a friendRated 1 out of 5 stars
Free Promo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Received as part of promo. Only for new or returning subscribers. Since we are Apple One subscribers, no value to us.
I would recommend this to a friendRated 2 out of 5 stars
Pretty much useless
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty much useless offer. Who wants to sign up for 3 months and have to pay for it afterwards. Wish Bestbuy would offer something more practical or lower the price on its products instead.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not realiable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too many bugs in desktop app, backup sync feature also messed up. Costs more for same storage than google drive.
No, I would not recommend this to a friendRated 2 out of 5 stars
Didn't get to redeem this one
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn't get to redeem this one because I'm already subscribed to additional storage, more than that provided for the 3 months here. FYI if you're doing the same.
I would recommend this to a friendRated 2 out of 5 stars
Stay away if you're not an apple everything user
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's fine... If you're an apple user with all things apple, it's great. If you use another platform (android and windows) it might be better to use google drive or dropbox.
No, I would not recommend this to a friendRated 5 out of 5 stars
Apple - Free iCloud+ for up to 3 months
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Apple - Free iCloud+ for up to 3 months. iCloud+ is a great service. I liked how easy it was to use and helped me clean the space up on my Apple devices.
I would recommend this to a friendRated 2 out of 5 stars
A no go
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like iCloud but it’s a bit pricy to pay every month. I feel like I shouldn’t have to pay extra storage when I pay for a phone that has a higher storage space.
No, I would not recommend this to a friendRated 1 out of 5 stars
Freebie I didn't use
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not use this when it came free with my purchase.
No, I would not recommend this to a friendRated 5 out of 5 stars
Insert review title here
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its convenient. If you have an apple product that you save files with or open files with then what better way to store them than apple icloud?
I would recommend this to a friendRated 1 out of 5 stars
Rotten apple
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I cloud is a ripoff. The one thing I hate about Apple. They charge way to much for storage.
I would recommend this to a friendRated 5 out of 5 stars
Cloud for the win!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cloud services are an ever expanding and ever usefule tool, so of course I will recommend this to others. Great value and great product!
I would recommend this to a friendRated 1 out of 5 stars
Scam promotion
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Won’t let me use the free promotion because I had an existing account. In my opinion, that’s ridiculous and capitalism at its finest. I buy a nearly $3,000 laptop, and I don’t get the promotion. Honestly outrageous. iCloud itself I don’t have an inherent issue with.
No, I would not recommend this to a friendRated 1 out of 5 stars
Don’t buy from Best Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the laptop! Very unhappy with the customer service from Best Buy though. Days after the return window closed , the price went down $200. I contacted Best Buy (I bought it literally 3 weeks ago) and they wouldn’t price match. We spend thousands of dollars at this store a year and are loyal customers!
I would recommend this to a friend
