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Customer Ratings & Reviews

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Customer reviews

Rating 3.8 out of 5 stars with 24 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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71%would recommend to a friend

Customers are saying

Customers are positive about the 13.3" 40-Lb. Freestanding Icemaker, particularly praising its ice-making capabilities and ease of use. Many users found it simple to operate and effective at producing ice, describing it as a worthwhile purchase. There were no negative customer comments reported.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-24 of 24 reviews
  • Rated 3 out of 5 stars

    Icemaker

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish I would of seen the icemaker before I purchased it, It's to small but it will do for now.

    I would recommend this to a friend
  • Pros mentioned:
    Ice maker

    Rated 1 out of 5 stars

    Yucky taste

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice to have clear ice… it doesn’t melt fast, so that’s super nice. What I don’t like is the weird metal/plastic-y taste of the ice… it dramatically ruins the taste of the drink.

    No, I would not recommend this to a friend
    • Brand response from Curtis International Ltd.
      Posted .

      Hello Melanie, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire 40-Lb Freestanding Icemaker. We pride ourselves on our high quality standards and regret that our product didn’t live up to your expectations.
      Unplug your unit and try flushing your unit several times with a mixture of 10% white vinegar and warm water. Then flush your unit with clear potable water several times to eliminate the vinegar residue. CurtisInt

  • Rated 1 out of 5 stars

    Icemaker

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really dont like it, and it to late for me return it, I wanted a stainless steel all over not just outside

    No, I would not recommend this to a friend
    • Brand response from Curtis International Ltd.
      Posted .

      Hello Kelly, we appreciate your feedback and would like to apologize for your recent experience with the Frigidaire 13.3" 40-Lb. Freestanding Icemaker in Stainless Steel. We pride ourselves on our high quality standards and regret that our product did not live up to your expectations. CurtisInt

  • Pros mentioned:
    Ice maker

    Rated 2 out of 5 stars

    Will do ok.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had high hopes for this ice maker. Frigidaire is a wonderful, reliable company that makes great products. That’s why we were so shocked that our ice maker was not Up to their standards. Water shoots out a diagonal stream in one corner saturating the ice below. Plus all the extra water causes a huge mound of ice to Form and stick to the Cube trays. The only way to get it loose is to shut the machine off & let it mela. We are so afraid it will freeze up & overheat the ice maker, we never leave home without turning it off. This means not much to no ice when we return. We are very disappointed. We took out the insurance on it but not sure if forming ice clumps is a covered item. It is wonderful when it behaves.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hello, Sanderbrowze.

      Thank you for your review!

      I’m bummed out to hear about the matter with your portable ice maker.

      I recommend reaching out to Curtis International, who handles all of our portable icemaker concerns. They can be reached by dialing 1-800-968-9853.

      We appreciate you taking a moment to share your experience with us.

      Should you need us or have any additional questions, please contact us by dialing 800-374-4432. Our representatives are ready to assist Monday through Friday from 8:30 am-8pm EST.

      Regards-Derrick Frigidaire

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