Customer Ratings & Reviews

Been very pleased with freezer. Works great very spacious. This is my second one.

It's large , I like the light , you can see everything really good , also the sale price was great , I 've had about a month , works great.

This freezer is large and quiet. Seems to be working well. Garage ready, too

We bought a super freezer! We have a large family, and it's a lifesaver for us! It has a large volume, plenty of capacity, easy access to all the shelves, and you can see everything that's inside and where it is. Once again, we didn't regret choosing Best Buy!

We have now had this 20 Cu Ft standup freezer for over 2yrs and have found it to be excellent. Storage space is better that our old freezer and the on light on the bottom is a nice signal that there are NO problems. Highly recommended.

Great freezer. Very spacious. Took several shopping trips to fill so it didn't slide across the floor when we pulled the handle! Adjustable shelves a plus. Wish the door auto close feature worked better, but it does work somewhat. Very Quiet alarm.

The delivery people were very good. The freezer has quite a bit of room. It is very easy to use. The only recommendation I would make is to have an alert if the door is left ajar as it is very hard to tell if it is closed tight since it doesn't have a lock on it.

This is my 2nd Frigidaire freezer, only larger. Quiet, efficient, lets you know if you didn't close the door properly and it really makes a great seal; price was reasonable. I do recommend getting the 'garage ready' model as it is made for the extremes in temps.

Researched a lot of upright freezers to replace my recently dead 15 cu foot 47 year old Kenmore chest freezer. Decided this 20 cu foot model fit the bill. You need a larger upright to hold the same amount as a chest because interior space isn't as efficient. This model came with 4 sturdy, height adjustable wire shelves, 5 door storage bins, and a large wire storage basket. Has a visible power light to let you know it's running, easy reversible door, auto door close up to 5 inches open and an open door alarm if the door isn't closed (open more than 5 inches). It's frost free and also Energy Star to save on electricity. These ticked all my feature needs. One problem- not one reseller had it in stock. Turns out that Best Buy was the only one that could deliver one before all my frozen food defrosted. I had to keep the dead chest filled with dry ice for a week to the tune of over $100 until the new freezer showed up. But to Best Buy's credit they came through with spot on time delivery as promised, installation, and old freezer cart away. As for cost- a big win here as Best Buy's price was the best I could find too.

Very happy with my purchase. Great size. Love the green light showing its working and none of my food is going bad.

Plenty of room and super cold,stays at -10 degrees

Huge Freezer! I upgraded from a 5.0 Cu ft chest freezer to this, and wow what a difference it makes. Perfect for large/growing families, and easy accessible vs a chest freezer that you stack food on top of each other. Rolls with ease when you get it, very easy to move before you adjust the stoppers. Great feature.

It is tall and slim so it takes up less room. Very quiet on the outside and bright and roomy in the inside. I like the green light under the door that lets me know the door is closed and that there are no issues with power.

Our freezer almost 20 years old went out suddenly. It was full of exotic meat, elk, gemsbok, etc. we needed something fast. We got on the phone with Best Buy representative and he found us a Frigidaire freezer which was the new version of our old freezer. Works awesome.

Great standup freezer with lots of room. Very quiet and efficient.

So far so good but for any appliance company to not warranty their stuff longer than they do, it doesn’t give me much confidence that this will last like my parents old 25+ year old freezer has. And my last purchase for a previous freezer didn’t even last 5 years, so I sprung for the 5 year Best Buy extended protection plan. Still, would be nice for a company to not exploit the “planned obsolescence” quite so much considering how expensive everything is these days. Make major appliances last and offer minimum 5 year warranties standardly, not 1 year warranties.

I am very happy not only with the new freezer that I bought at the Best Buy store in Summerville,South Carolina but also the help that I got to load it in my trailer and the professional attitude and dedication to customer satisfaction of the people that work there too...

This freezer is awesome Very good Good for the money Excellent

I am very pleased with my Frigidaire Upright Freezer as it is very quiet and holds its temperature in this hot summer as it is located in my garage.

Basically brand new other than dent in the door. Its a freezer, not a piece of art. Plenty of room for a half hog, quarter beef, and leftover beef from the previous year.