Customer Ratings & Reviews
- Model:
- FDPC4221AS
- SKU:
- 10104014
Rating by feature
- Cleaning Quality
Rating 4.4 out of 5 stars
- Dry Quality
Rating 4.1 out of 5 stars
- Cycle Options
Rating 4.0 out of 5 stars
Looks nice but pump didn’t cut it..
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is ok.. I’m not certain if we are unlucky in dishwashers or this one just didn’t cut the mustard. It clogged right after we got it and we have yet to get the pump to pump water out of this dishwasher yet.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Oh no, Brad! This is not what we want to hear. Thank you for taking the time to provide us with a review and for bringing this to our attention. Please accept our sincerest apologies for the inconvenience this may have caused you, as this is not the kind of ownership experience we want to leave you with.
Our team will evaluate your review to help in implementing future design improvements to our product lines, as our design and engineering teams are constantly monitoring our brand pages for feedback and experience such as yours for future reference.
One of our main goals is customer satisfaction, and if there is anything we can do to improve your experience or have any other specific assistance with your range, feel free to connect with us via Live Chat or on a call by dialing 1-800-374-4432, Monday-Friday 8:30 a.m.–8:00 p.m. EST, and we will exhaust all our options to help you. ~Juan
Poorly made.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Already needs a service appointment after 2 months.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .We're sorry to hear that you had a bad experience with your dishwasher in such a short time. Please know that it's important for us to hear if our products are meeting our consumers' expectations. At your convenience, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Poor quality dishwasher
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plastic tub and very flexible. It should be made out of metal. Its a plastic tub, cheap quality. But it works. The tub should have been made of a stronger plastic but its a bit flimsy and thin.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, Dishwasher! Thank you for sharing your experience with us. We are sorry to hear that you are not pleased with the quality of your dishwasher. Your feedback will help us understand our strengths and identify areas for improvement. Should you need further assistance, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana
- Cons mentioned:Door
What a hassle
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Door would not open going to have to un install and go get a different one
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, PatriciaH! Thank you for sharing your concerns with us. We are sorry to hear that this model did not work for you. This is certainly not what we would want for you. If you have any additional questions, comments or concerns, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana
- Cons mentioned:Drying performance
Not what it used to be!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The old model was awesome quiet and the dishes were spotless after the cycle was over that’s why I purchased another but this one was the total opposite very noisy and after a few days it stopped working proper didn’t drain after the regular cycle ran for over 3 hours. Exchanged it for a Maytag!
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Thank you for sharing your story, Jeanine. We're sorry to hear that your experience with the dishwasher wasn't the best. This isn't the impression that we would want to leave with you and hate to see you leave our brand. Your feedback on this is important and will help in implementing future design improvements to our product lines. -Katrina
I think is best to go in store for large purchases
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dishwasher works fine. I wanted the exact same item i had to ensure you get what you pay for. Bsit and switch
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, Goodtoknow1! We appreciate you stopping by to share your feedback with us and bringing your concerns to our attention. Please know that it's important for us to hear if our products are meeting our consumers' expectations, and we hope that we can better serve your needs in the future. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. ~Sam
- Pros mentioned:Ease of use
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new dishwasher. Easy to use and looks nice.
I would recommend this to a friend - Pros mentioned:Installation
Frigidaire 4221
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good. Installed it myself, took me 4 hours.
I would recommend this to a friend - Cons mentioned:Drying performance
Not for Me
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very LOUD, Didn't clean well at all and I had to dry everything even after 2 hours.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .PatriciaK, we are terribly sorry to learn your dishwasher has not performed as designed, and appreciate you bringing this to our attention.
Some helpful tip that can alleviate most cleaning matters, is to ensure that the incoming water is 120 degrees Fahrenheit. Ensuring that the incoming water is correct, loading your dishwasher properly, along with using a rinse aid, can assist with your dishes being cleaned properly.
You are able to view more cleaning tips on pages( Care and Cleaning 11 -12) in the manual and also with the following link, (https://www.frigidaire.com/Owner-Center/FAQs/Dishwashers/How-can-I-ensure-the-best-cleaning-results/).
In the event the tips provided do not resolve your concerns, please connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we will be happy to assist.
Best Regards,
Lauren
Meet the Flintstones...
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Test ran with water never got hot. Strait out of the Flintstones. The instructions actually suggest, running the faucet until the water gets hot before washing; (for real) I think they might have left that one out in the online description!
No, I would not recommend this to a friendGreat dishwasher
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well made dishwasher cleans dishes good happy to have found this one
I would recommend this to a friendPlease send me the top cover that protects the fro
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Missing parts, no installation, the top cover that protects air leaking out is no where to be find
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Thank you for letting us know about the missing parts and installation issue. We apologize for the inconvenience. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. - Yhano
Stopped working
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after 1 year - won’t turn on at all
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .We're very sorry to hear that your dishwasher stopped working after just a year — that's certainly not the experience we want for our customers. We'd like to know your specific situation to see how we can help. At your convenience, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -Chris
Great dishwasher !
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dishwasher at a great price ! And a year to pay with out interest !!
I would recommend this to a friendLatch no working write out of the box, cheap..
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap unit , and dont work the latch wont open so we can use it had to return, total head ache.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Thank you for sharing your feedback. We’re sorry to hear about the issues you experienced with the unit and the inconvenience it caused. If there’s anything further we can assist with, please don’t hesitate to reach out via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST. We’d be happy to help! -Yhano
no bueno
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it is so loud oh god it’s like a nuclear bomb explsoion
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, Cjl129. We appreciate your feedback, and we would like to help. It is normal to hear sounds from your dishwasher as it is operating. You may hear water filling along with water circulating and the motor running. If you hear a knocking or banging sound, please check to ensure you do not have a dish, pot, pan, or utensil blocking the spray arm. We're here if you have any questions or concerns about using your appliance. Please feel free to contact us by phone at 1-800-374-4432, Mon-Fri, 8:30 am-8:00 pm EST. -Katrina
Noisy dishwasher
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.VERY Noisy! All the manuals and promo said it is quiet... NOT SO... It is loud but does a decent job cleaning the dishes. We are extremely disappointed. Frigidaire wouldn't publish my review... said it was "negative" ... They only want positive reviews...sad.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello Bruce! Thank you for bringing this to our attention. We're sorry to hear that this has been your experience with your dishwasher and would love the chance to review your concerns. A humming noise on your dishwasher can be considered a normal behavior and can be heard in either of the below scenarios:
1. When the wash pump starts and stops and the arms alternate.
2. Drain pump is steady at first but fluctuates when all water is pumped out.
In the event this will not resolve your noise concern, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. ~Rowena
- Pros mentioned:Noise level, Overall performanceCons mentioned:Door
Wake Up Frigidaire!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Took my time and installed as instructed. Very difficult to close latch and started required strong pushing on top of door edge to initiate cycle then would stop. As it was much quieter than my old dishwasher I didnt notice until I opened it thinking cycle was complete. After I surmised I couldnt repostion spring/hinge assemblies on door or dishwasher body, I fully opened door and pushing down on left side and liftingup on right side of door a tympany of the exterior door steel was produced. Closing the door was much easier as latch engage with far less effort. I had found no pressure activated switch on the door or body of the unit so decided to hit start. It instantly started and ran perfectly. On the second time same experience as the first and again required me to flex the door to then easily latch and run a perfect cycle. Based upon reading countless reviews of the dishwasher prior to purchase, it would seem the inability of purchasers to latch and initiate a cycle upon installation is the number one major complaint of customers(cant latch door, have to really push on start, dishwasher wont start etc.) Doesnt take much to figure the problem lies in the punch holes on the hinge, door frame or body frame are a hair off or the mating of door exterior to interior is off during assembly at the factory. Any quality control specialist at the assembly plant would read the reviews and would have remedied the problem a long time ago. It would appear the presses at the assembly plant are off, the dies have worn, or the quality control person at the factory was furloughed or on permanent break. Based on the price and performance of the unit once corrected I have little doubt what could easily be the best-selling dishwasher by far is selling far poorer than its potential. Flexing the door prior to every start is one solution. Correcting the manufacturing deficiency and random quality control would seem a more profitable solution! A door that doesnt close and latch is no less important on a dishwasher than on a home or car.
I would recommend this to a friendBrand response from FrigidaireSupport
Posted .Mark, Thank you for your detailed feedback. It's disappointing to hear about the latch issues your dishwasher is having. Innovation is our passion and we will consider your suggestions with future models. If the latch issue continues to be a burden, don't hesitate to connect with us by phone at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST so we can work towards a solution. - Damon
Damaged
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wasn’t in stock so I had to order it and wait 3 days. Picked it up Drove it home 45 min away and hooked it all up to notice it was damaged. Very disappointed
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .We appreciate you stopping by to share your feedback with us and bringing your concerns to our attention. It sounds like we have an opportunity to really work on your experience with us, and our team would like to step in to see how we can help. At your convenience, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
Best Regards,
-Christian
Not 62dBa.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Besides it running at 72dBa, it also doesn't drain the water at the end of cycles.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .We appreciate you stopping by to share your feedback with us and bringing your concerns to our attention. It was an uncommon instance. We'd like to learn more about your specific situation and make things right. At your convenience, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -Christian