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Customer Ratings & Reviews

$319.99
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Comp. Value: $377.99

Customer reviews

Rating 4.1 out of 5 stars with 821 reviews

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Rating by feature

  • Cleaning Quality

    Rating 4.4 out of 5 stars

  • Dry Quality

    Rating 4.1 out of 5 stars

  • Cycle Options

    Rating 4.0 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers appreciate the cleaning performance, quiet operation, ease of use, and the reasonable price of this dishwasher. Many found installation straightforward. However, some users experienced issues with the door's tendency to close unexpectedly while loading, longer than expected cycle times, and some limitations with the rack design and features.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 41 reviews
  • Pros mentioned:
    Cleaning performance, Noise level
    Cons mentioned:
    Control panel

    Rated 2 out of 5 stars

    Blue film

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice low cost dishwasher that works well. Covered in a blue film that’s impossible to remove cleanly without dismantling the front control panel.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Thank you for stopping by to share your feedback with us! We understand that removing the protective film from your dishwasher can be tedious. Many dishwashers come with protective tape over the corners and around the control panel, and a lot of our consumers have found that using soap and warm water helps with the removal. Should you need have any additional concerns or need any assistance, please give us a call at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST or chat with us via live chat, and we will be happy to assist. Best Regards, Ciara Frigidaire

  • Rated 2 out of 5 stars

    Handle broke off after one year.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Handle broke off after one year of weekly, maybe twice-weekly uses. No way it's even done 100 cycles.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Good day, Russ! Thank you for sharing your experience with us. We completely understand how frustrating it must be for the handle to break after such limited use. That is certainly not the level of durability we aim for, and we sincerely apologize for the inconvenience this has caused.

      Our Customer Support team can assist you with options to repair or replace the handle so your appliance can continue to function properly.

      If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact us by dialing 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.

      Thank you again for your feedback, and we hope to help resolve this issue promptly. - Maico Frigidaire

  • Rated 2 out of 5 stars

    Not impressed

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installer damaged my countertop in the process of putting in the dishwasher. There was a snafu on the delivery time & date, but they were good about rescheduling. The dishwasher looked & felt cheap. Very underwhelming!

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hello. Thank you for bringing this to our attention. We sincerely apologize for the recent experience you have with the installation of your dishwasher. Please know that we strive to provide the most reliable products and services for our customers. Please feel free to reach out to us if you require additional assistance. You can connect with us via live chat or call us at 1-800-374-4432 Monday-Friday 8:30 am- 8:00 pm EST. - Maria Frigidaire

  • Cons mentioned:
    Door, Rack design

    Rated 2 out of 5 stars

    Waste of money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well…I had high hopes! Frigidaire has always been a pretty good brand. This model is cheaply made though. The racks don’t organize anything because the poles between dishes are extremely short. Dishes don’t stay put in any way. The door also doesn’t stay open when down. The racks slide around because of it. Also, it hardly dries. Dishes are still wet. Total waste of money.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Thank you for taking the time to write a review for us. We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations. We'd like to learn more about your specific situation. At your convenience, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. 

      Best Regards, 

      -Christian Frigidaire

  • Pros mentioned:
    Noise level
    Cons mentioned:
    Door

    Rated 2 out of 5 stars

    Hate it!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace a 30-year old, stilly fully functioning Maytag as part of a kitchen remodeling project. The one good thing is that it's quiet. Cons are that the wash cycle takes forever, the door is so light that it will only stay fully open when set to the lightest spring tension, which coincidentally is too light to keep the door fully closed. I hate how large dinner plates won't stand upright in the rack; they all flop forward. The worst thing about it is that it never gets dry on the inside, even with rinse agent on the highest setting. I have to finish drying the dishes with a towel when I remove them to put them away.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hello, KenInMN! We are so sorry to hear about your concerns with your dishwasher. We would like to see how we can improve things for you. Connect with us by chatting with one of our live agents Mon-Fri, 8:30 am - 8 pm EST.-Briana Frigidaire

  • Pros mentioned:
    Noise level
    Cons mentioned:
    Door

    Rated 2 out of 5 stars

    If you want cheap, you’ll get it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the least expensive unit I could purchase, and there is a good reason for that! It is cheap, cheap cheap construction. It gets the job done on washing but the heated drying function does not dry the dishes. The door does not have an option to just prop it open a few inches. It either has to be completely closed or open all the way. So if you need to air dry your dishes, you have to leave the door completely open. Everything seems to be made of thin plastic that won’t last long. It’s pretty good on the noise though. I thought it was going to be louder based on its rating, but it really isn’t very loud.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi, Gina. We're sorry to hear there are some flaws in the quality of our products, and we do apologize if some features or designs did not meet your expectations. We want you to know that we have heard you and will use this feedback to make better products in the future. If you need any help, contact us via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST, and we will be happy to assist. ~Ruth Frigidaire

  • Rated 2 out of 5 stars

    Door malfunction

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dishwasher cleans well but it does not dry well. The reason for my 2 star review is that the original one delivered had a problem that the door wouldn’t stay closed for loading. Best Buy sent another and it had the same problem and the third replacement did too. The technicians send they see this problem on most of this model.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Thank you for taking the time to share your experience. We’re sorry to hear about the difficulties you’ve encountered, especially with the repeated door issues across multiple units. We understand how frustrating that must have been, and we appreciate you bringing this to our attention. While we’re glad the dishwasher cleans well, your feedback regarding the drying performance and door design is important and will be shared with our product team. If you haven’t already, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.

      Best Regards  

      -Christian Frigidaire

  • Rated 2 out of 5 stars

    Cheap and the dry mode doesn't work well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's junky. Go with anything else. The handle to open it is junk. There are NO SIDEWALL SCREWS! Literally, you have no way to mount this to the side of the cabinets—only the top, so it wiggles around in the space. Just pass on this model.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hello user785471, thank you for sharing your feedback with us. We completely understand your frustration regarding the handle, mounting options, and overall experience with this model. It’s disappointing when a product doesn’t meet expectations, and we’re very sorry for the inconvenience this has caused.

      Your feedback regarding the mounting limitations and design will be shared with our product development team, as input like yours is invaluable in helping us improve our appliances for future customers.

      If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or contact our Customer Support team by dialing 1-800-374-4432. We are available Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.

      Thank you again for your input, and we hope the rest of your day goes well. - Maico Frigidaire

  • Rated 2 out of 5 stars

    Dishwasher

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dishwasher is a waste of money...had to return it a day later because the door was very hard to open and the guy that installed it put screws on the side and it leaked the first time

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hello Sue Y, thank you for sharing your experience. I completely understand how frustrating it must have been to have your dishwasher malfunction right after installation. A door that is difficult to open and a leak on the first use are understandably disappointing, especially after investing in a new appliance.

      It sounds like the installation may not have gone as intended, and I’m sorry for the inconvenience this caused. Our goal is always to provide appliances that perform reliably, and it’s clear that this situation fell short of that standard.

      If you have any additional suggestions, comments, or concerns, please join us via Live Chat on our website or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST.

      Thank you again for bringing this to our attention. We appreciate your feedback and hope to help make things right.

      Have a great rest of your day! - Maico Frigidaire

  • Rated 2 out of 5 stars

    Bad installation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the actual dishwasher but it was not installed correctly the first time and we had to wait a week to get it fixed. Was just upsetting to pay so much for the install. The second instal went great! They explained why it wasn't working and fixed it quickly.

    I would recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Thank you for sharing your experience. We’re glad to hear you love the dishwasher and that the second installation went smoothly! We apologize for the initial installation issues and understand how frustrating that must have been, especially after paying for the service.

      We appreciate your patience and are happy the problem was resolved quickly. If you need any further assistance, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -Chris Frigidaire

  • Rated 2 out of 5 stars

    Cheap but kind of what expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cheaply built, I guess you get what you pay for. Zero sound insulation, very sparse controls with almost no options. Cleans OK but power saver dry doesn't really dry the dishes.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi, RichardK! Please be assured that we strive to produce high-quality products, and your feedback is not overlooked. We are sorry your experience didn’t match your expectations with your Frigidaire - 24" Front Control Built-In Dishwasher with Energy Saver Dry, 62dba - Black. We're here to help.

      Please join us via Live Chat on our website at https://www.frigidaire.com/en/ or through our Customer Support by calling 800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico Frigidaire

  • Rated 2 out of 5 stars

    Dishwasher

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price. Easily installed. But the quality of the cleanliness of the dishes is terrible.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Thanks for your honest feedback, AshleeN! I’m glad to hear the price was good and installation was easy.

      At the same time, I’m really sorry the dishwasher isn’t meeting your expectations when it comes to how clean your dishes come out. That’s definitely a key part of the experience, and it’s frustrating when it falls short. If you need further assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick Frigidaire

  • Rated 2 out of 5 stars

    Frigidaire Dishwasher

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 11 months, the front door of the dishwasher started bowing out, and it started leaking. Call Frigidaire to negotiate a new replacement

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      We’re sorry to hear that you're experiencing issues with your dishwasher—especially with the door bowing and leaking after just 11 months. That’s certainly not the quality or durability we expect from a Frigidaire appliance.

      If you need further assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick Frigidaire

  • Rated 2 out of 5 stars

    Misinformed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed with the service. I placed the order for a Dishwasher over the phone. I was never informed that there may be additional charges associated with the installation. Upon arrival the installer informed me that I need to pay $150.00 for a valve replacement. Totally unbeknownst to me, wish I was made aware of a potential charge.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Lasted ONE year!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a great dishwasher until it wasn’t. Lasted one year, and the pump went out. Right after the warranty went out. It cleaned well and I had no complaints, but it should have lasted longer than one year. We were very diligent in buying name brand detergent and rinsing dishes well. I’m so completely disappointed and just got around to writing a review. I’d steer clear of this one!!

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi, Trisha75! We never want to see our family unhappy with their appliance or experience. Rest assured that we value your feedback and will continue to make quality our top priority. Please help us further investigate your issue. At your convenience, please connect with us via Live Chat, or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we’ll be happy to assist.-Angel Frigidaire

  • Rated 2 out of 5 stars

    Buy something else

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such an awful dishwasher. I’ve never seen such a basic dishwasher. None of our drink wear fits in the top shelf. It is so loud too. Installation was a nightmare. Installer said I needed a water hose not included. Told me the cost was $60. I looked the hose up on Amazon and the price was $14. I told him that and he said sorry but that’s his price. Said he could just leave the dishwasher uninstalled.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      We apologize for any matters you have experienced with your dishwasher and thank you for bringing it to our attention!
      Please know we make every effort to ensure our consumers have the best experience with their purchase, and your feedback does not go unnoticed for continuous improvement.
      We hope to have this matter resolved as quickly as possible and appreciate your patience and understanding. ~ Christy Frigidaire

  • Rated 2 out of 5 stars

    It's OK but I would spend more next time

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's pretty basic, a little small but getting the job done

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi, Rick! Please know that we strive to produce quality products, and your feedback does not go unnoticed. We are sorry your experience didn’t match your expectations with your Frigidaire 24" Dishwasher FDPC4221AW.

      If you have any more questions, please join us via Live Chat on our website or through our Customer Support by calling 800-374-4432. We are open Monday through Friday between 8:30 a.m. and 8:00 p.m. EST. Thank you and have a great rest of your day! - Maico Frigidaire

  • Rated 2 out of 5 stars

    Dishwasher

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very cheap, no frills, but it does the job. All I wanted or needed. THE STAINLESS STEEL FRONT ON MINE IS BLUE. Weird!

    I would recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Thank you for taking the time to share your thoughts. We're glad to hear that the product meets your needs and expectations.

      Regarding the stainless steel front appearing blue—this is unusual! It could be due to a protective film that wasn't fully removed during installation. If you haven't already, we recommend checking for any remaining film and peeling it off carefully.

      If the issue persists or you have any other concerns, please feel free to reach out to us via Live Chat or at 1-800-374-4432 (Monday–Friday, 8:30 a.m.–8 p.m. EST). We’d be happy to assist.

      We appreciate your business and look forward to hearing from you! -Yhano Frigidaire

  • Rated 2 out of 5 stars

    Dont buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont buy My husband is a Plumber, and has put in Many dishwashers, this p.o.c. was ridiculous to install. 2 hours later, and it still isnt in. It gas 3 different screws, could have been the same type.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      We're sorry to hear that you had a bad experience with your dishwasher in such a short time. Please know that it's important for us to hear if our products are meeting our consumers' expectations. At your convenience, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -Christian Frigidaire

  • Rated 2 out of 5 stars

    Faulty hose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drain hose started leaking after using about 8 months

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi! SidneyD, we apologize that this has been your experience with your appliance in such a short time. This is not the experience we want for new owners such as yourself.

      Troubleshooting Steps
      1. Inspect the Drain Hose: Examine the hose for any visible signs of damage, such as cracks, kinks, or punctures. Even minor damage can lead to leaks.
      2. Check Hose Connections: Ensure that the hose is securely connected at both ends—the dishwasher and the drain. Loose connections can cause leaks.
      3. Verify Proper Installation: According to Frigidaire's guidelines, the drain hose should be installed with a minimum height of 32 inches from the floor and should not be submerged in standing water.
      4. Test for Clogs: A clogged hose can cause water to back up and leak. Check for any blockages and clear them if necessary.

      If the hose is damaged or worn out, replacing it is the best solution. Here are some compatible replacement hoses for your model: 154225602 and 807117001.

      We recommend reaching out to us via live chat at Frigidaire.com or by phone at 1-800-374-4432. Our experts are available to assist you Monday-Friday, 8:30 am - 8 pm EST. - Maico Frigidaire