Customers often highlight the ease of use of the 27" Built-in Electric Wall Oven/Microwave Combination, with comments on how easy it is to learn to operate and find what they are looking for. The combo oven feature is also well-received, with customers appreciating the different settings and the ability to use both microwave and oven with conventional or convection heat selection.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 30 reviews
Rated 5 out of 5 stars
Excellent Frigidaire Combo Oven!
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This is an excellent combination oven: elegant, quiet, and loaded with features. Thrilled with the user interface, microwave oven convection/grill feature (makes it two ovens), the ability to use both ovens simultaneously, air-fry capability, and the main oven's baking performance. Pleased with this purchase and with Best Buy's timely and professional installation. Hope that this combination oven performs reliably for many years.
I would recommend this to a friend
Pros mentioned:
Overall performance
Rated 5 out of 5 stars
Space efficient option
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Works great! Replaced the countertop air fryer and microwave allowing us to free up counter space.
This reviewer received promo considerations or sweepstakes entry for writing a review.
In spite of some initial problems getting this order delivered, after installation we are very happy with the units operation and the installation went well.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We have had some issues with the microwave since installing this oven. Sometimes the microwave latch won't show it's securely closed, and the micro will appear to go on, with the fan and the timer and everything but when it dings it turns out nothing was heated. We have found when you press hard against the door as you initiate the microwave it seems to help. Also we cannot for the life of us figure out how to microwave a bag of popcorn. Either the entire thing is scorched or only half of the kernels popped, whether we babysit it or use the popcorn setting.
The oven itself seems to heat well and evenly, and the different settings are useful. It's been hard to figure out how to use the steam setting due to incomplete directions, but I love the proofing setting. I don't think that the air fry setting is worth it, for how much mess is created in the bottom of the oven.
Hi, AmandaS! We greatly appreciate your honest review of our product. Your feedback helps us design future products better and understand consumer needs. We strive to produce quality products and will evaluate your review to implement design improvements. Our design and engineering teams monitor brand pages for feedback and experience for future reference.
One of our main goals is customer satisfaction, and if there is anything we can do to improve your experience or have any other specific assistance with your built-in electric wall oven and microwave combination, feel free to connect with us via Live Chat or on a call by dialing 1-800-374-4432, Monday-Friday 8:30 a.m.–8:00 p.m. EST, and we will exhaust all our options to help you. ~Juan
Rated 4 out of 5 stars
Sleek and strong so far
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Had for 2 months - Looks nice. Operates quietly and withiut issue, so far.
Not a fan of a such a digital, smart screen layout with no actual buttons. Hopeful that it holds up over the years.
This reviewer received promo considerations or sweepstakes entry for writing a review.
My only negative comments are: (1) haven’t found a pause button for the microwave, and (2) microwave door or something makes a slight vibration sound during use.
This reviewer received promo considerations or sweepstakes entry for writing a review.
DO NOT BUY Frigidaire appliances. We purchased this unit and within a very short period of time, and while still under warranty, the unit completely quit working. No power at all to the unit. It's been two months and they have still not fixed or replaced the unit. The only place to call is their call center where they tell you they will take care of it right away and nothing happens. Frigidaire is the worst company I have ever dealt with. It still has not been fixed or replaced.
We are sorry your experience didn’t match your expectations with your oven. Please know this is not the effortless experience we strive for, and if you give us a chance, we would like the opportunity to investigate your concerns further to properly assist you. At your convenience, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -Christian
Rated 4 out of 5 stars
Good appliance
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The chime to tell that the food is done in the microwave is a bit shrill and the oven turns off when the timer goes off but other than that it works well. It did blow a fuse when installed but Fridgedair did come out and fix it.
This reviewer received promo considerations or sweepstakes entry for writing a review.
bought this microwave wall oven to replace my 30 year old unit. Within a couple of months, the microwave was having issues. it woud not cook anything without needing to push on the handle to engage the unit to cook, had that repaired, a short time later, it started all over again. Now the entire unit is not working. Called for service, each time it takes Best Buy 7 to 10 days for a technician to show up. And another 7 to 10 days to get whatever parts are needed for the repair. Had to go out an purchase a counter top microwave and a toaster oven so that i can cook dinner when i get home from work. The only reason I purchsed this unit is because it was 1 of 2 brands that would fit in the are of the old unit, the color that I wanted and it was $1000 less than the other unit. Not sure why I'm paying for Best Buy total membership for such poor service.
No, I would not recommend this to a friend
Brand response from FrigidaireSupport
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Hi, Bonbon! Please know that we strive to produce quality products, and your feedback does not go unnoticed. We are sorry your experience didn’t match your expectations with your Frigidaire Gallery 27" Electric Wall Oven and Microwave Combination with 15+ Ways To Cook GCWM2767AD. We're here to help.
Please join us via Live Chat on our website at https://www.frigidaire.com/en/ or through our Customer Support by calling 800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Rated 5 out of 5 stars
Fantastic purchase
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Fantastic oven/microwave combo. Easy to use touchscreen controls. Micro and oven both have conventional heat as well as convection heat selection. Clean design and looks great in our kitchen.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Lovely product. Great service. Delivered as promised. We first went to Friedmans’s they kept promising dates for 18 months and never delivered and were keeping our $5200 for the product. Eventually cancelled with Friedman’s and bought at Best. Also saved about $1000. Installation and delivery was as promised.
Hari
LOVING MY NEW WALL OVEN/MICROWAVE EXCITED HOLIDAYS
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
LOVE LOVE LOVE. I'M so pleased with my new Frigidaire Wall Oven/Microwave I Wish I Hadnt waited so long to buy. Installation and removal of current oven was so helpful, and worth the extra minimal cost. I Recommend the unit. Thank you Best Buy!
This reviewer received promo considerations or sweepstakes entry for writing a review.
Worst ever. Item delivered damaged am still waiting to receive my oven. Was referred to Frigidaire bc I had the stove for 4 days before opening the carton. Have no solid delivery date from Frigidaire and it has been 2 weeks so far.
Hi, Jean! Thank you for reaching out and sharing your experience. We’re very sorry to hear that your oven arrived damaged and that you’ve been waiting for a resolution. We completely understand how frustrating it must be to be without a working appliance and not have a clear delivery date—especially after already waiting two weeks. That’s certainly not the experience we want for our customers.
Please know that we’re committed to getting this resolved for you as quickly as possible. If you need further assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick
Rated 5 out of 5 stars
great over with air frier.
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Frigidaire's combo oven is a kitchen saver. Very difficult to find combo ovens with these dimensions. I'm glad that the over that fit the space is feature full and includes a air fryer.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had doubts, but this was the only 27" black stainless unit I could find in the last 2 years. Glide rack damaged interior finish in first week, Frigidaire said "too bad". That rack is now in storage. Microwave is dark as a cave with almost non existent lighting. Convection fan stops after opening door and I have to adjust temp to get it going again. Also wider than other 27" units. Installers said that 4 out of 6 units didn’t fit. Find something else to buy if you can.
No, I would not recommend this to a friend
Brand response from FrigidaireSupport
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Good day, Igraine! We want to personally thank you for sharing your important quality concerns and experiences with us. We’re sorry your experience didn’t match your expectations. It is an uncommon instance, and we’ll do better in the future. If you have any specific feedback or need assistance with an appliance, please let us know! We will be happy to help in any way we can. You may connect with us via Live Chat or call us at 1-800-374-4432, Monday–Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. ~Lauren
Rated 5 out of 5 stars
DreM machine
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Dream machine for cooking!!! Stylishand many cooking options. I smoked hamhocks in the oven and it kept all smoke in.