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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 760 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers love the 3-in-1 Portable Room Air Conditioner's cooling capabilities and ease of use, frequently praising its quiet operation and compact size. However, some customers found the remote control unreliable and the window installation kit challenging to use with their windows. A few also noted the unit's weight and concerns about the BTU rating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 760 reviews
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second unit I have purchased. They do a great job cooling the room.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Works nicely

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit surprised at the work this little guy dishes out

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Works great, cools the room great and keeps it coo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, cools the room great and keeps it cool

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot go wrong with this product. I no longer have the hottest room in the house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just set it up today. Very easy-to-install works great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It chills

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Only issue is that it doesn't seem to cool as large an area as advertised (450 square feet) but that may be related to the heat wave.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good deal

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal and good brand. Easy to use best price..

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product works great and meets all my expectations!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did a great job at keep the living room cool would definitely recommend

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    HOT!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it's holding up. Helping us to get through the California heatwave.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item worked quite well for the first few weeks of usage, but didn't stand a chance on really hot days. The air felt more like a cool fan rather than an air conditioner in my opinion. I think this will work better in a smaller living area. Overall, I liked it, but it didn't cool as much as I expected.

    I would recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hello, LenorG! Thank you for taking the time to provide us with your feedback. It is so unfortunate that you have had this experience with your portable air conditioner, and we can understand your disappointment. We strive to produce quality products, and please know our design and engineering teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. This unit is 10,000 BTU (ASHRAE) or 6,500 BTU (DOE), which is suitable for a room size of approximately 400–450 square feet. Always consider factors like ceiling height, insulation, and sun exposure for more accurate sizing. If you have any specific assistance with the appliance, feel free to Live Chat with us at [https://www.frigidaire.com/en/contact-us] or call us by phone at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8:00 p.m. EST, and we will be happy to assist. ~Juan Frigidaire

  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great! It cools a bigger area than I expected so it’s wonderful.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Air conditioning

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, cools the space and works well in the hot Texas weather

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 2 out of 5 stars

    COOLING POWER IS WEAK AND NOT WORTHY BUYING THIS

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced our other portable A/C by HONEYWELL. I gave it to my grandson then me and my wife decided to replaced with Frigidaire. It’s a bit smaller and lighter than the other brand, This one is too noisy and it doesn’t really gives cooler temperature in our living room despite setting it on 62%. . We’re planning to return this unit as this is so inferior compared to Honeywell when it comes to cooling the room, NOT WORTH BUYING. SAVE YOUR MONEY.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      We need to hear if our products are meeting our consumer's expectations, and appreciate you stopping by to share your feedback with us! For optimal performance, selecting the correct sized air conditioner for the room’s square footage is essential for efficient cooling, and larger is not always better. So that we can ensure that you have the correct size for your location and help with your cooling concerns, please connect with us via Live Chat, Monday-Friday, 8:30 am-8 pm EST. We look forward to hearing from you! -Ciara Frigidaire

  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Air Conditioner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up!!! Cool room Perfect!!! Would purchase again. Great Value

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I installed it in my living room with only a cut to the vent so it would fit in the window. Keeps the room cool even though there is no door to the living room. My only complaint is that it shows that the filter needs cleaning. I cleaned it but the light wont go out.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great Portable AC

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are using it in our 1 car garage in Texas heat. Works amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    TA

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this product has been great, and it fits very wel in my space.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average, nothing special.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its fine. Pretty loud, and only cools immediate vicinity - doesn't really help the rest of the area. Make sure you have the appropriate 'exhaust port' size and adapter for how you plan to vent it.

    I would recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Thank you for sharing your experience! We’re glad to hear the unit works for the immediate area, but we understand that the noise level and limited coverage may be concerns. If you have any further questions or need assistance, feel free to connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST. -Yhano Frigidaire

  • Cons mentioned:
    Window kit

    Rated 2 out of 5 stars

    Keep your cool by AVOIDING this at all costs.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Window kit was entirely too big, Luckily, I saved my old one. This does NOT cool very well at all, and my room is small. It also delays shutting off or turning on for 20 seconds or so. Definitely not worth the money I paid.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      We're truly sorry that you've had a less than stellar experience with our product, Elizabeth. Please know that we strive to ensure we provide the best experience possible for our consumers and we regret that we were unable to deliver those results for you. Should you need any further assistance, please let us know! You can connect with us via live chat at Frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am- 8:00 pm EST. - Maria Frigidaire