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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 764 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers love the 3-in-1 Portable Room Air Conditioner's cooling capabilities and ease of use, frequently praising its quiet operation and compact size. However, some customers found the remote control unreliable and the window installation kit challenging to use with their windows. A few also noted the unit's weight and concerns about the BTU rating.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 764 reviews
  • Cons mentioned:
    Window kit

    Rated 3 out of 5 stars

    Missing window kit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only complaint is the window kit was missing from the box.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    False Advertising

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just received mine and haven't installed it yet - I'm deciding whether or not to return it. The description on Bestbuy's website said it was suitable for up to 450 SF - but it is actually only for 250 SF (per Frigidaire). I feel like I was tricked into thinking this was a good deal. I called BB customer service to see if I could get a discount of some sort due to the false advertising, but they said that wasn't possible. I like the fact that it has an ionzier (not may AC's have that) so I might just accept the situation and keep it. If I ever order anything from BB again, I will make sure I investigate the product more thoroughly before purchasing.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    not as good as non name brand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not as good as a cheaper insignia your paying for the name. stick to refrigerators.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi there, Picasso550! Your comments are vital to us in improving future appliances. If you have any additional suggestions, comments, or concerns, please let us know by joining us via Live Chat on our website at https://www.frigidaire.com/en/ or through our Customer Support by dialing 1-800-374-4432. We are open Monday through Friday between 8:30 a.m. and 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico Frigidaire

  • Rated 5 out of 5 stars

    Brantley

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I 've used this for two summers. Still works great! I would purchase again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frigidaire air conditioner

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frigidaire, is all you need for a review. The company is fantastic/amazing & very good at what they make.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Compact but Powerful

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2 years later and still going strong! No complaints, remote makes it easy to control and its perfect for my bedroom.

    I would recommend this to a friend
  • Cons mentioned:
    Hose, Remote control

    Rated 1 out of 5 stars

    Bad purchase open boxes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy this item in open box but I receive only the unit without 1 well, in bad conditions for the carrier company and was missing the hose the control remote and the window accesories bad purchase the open box if you want to buy order the new only

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi,
      We're so sorry you didn't receive all the parts with your appliance. Should you need assistance locating the needed parts we would be happy to help you. Please come chat with us live on our branded page Mon-Fri, 8:30 am-8 pm EST. -R'Shaye Frigidaire

  • Rated 5 out of 5 stars

    Air conditioner

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product for the price I have purchased 3 of them for my upstairs bedrooms. No complaints.

    I would recommend this to a friend
  • Cons mentioned:
    Btu

    Rated 3 out of 5 stars

    It’s okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doesn’t fully cool off my downstairs. The BTU listed has to be incorrect

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hello! DOE SACC Cooling Power is 6500 BTU. Below are few helpful tips for cooling:

      • For a room temperature below 60°F (16°C), cooling may not occur until room temperature rises above 60°F (16°C).
      • Reset to a lower temperature.
      • The Compressor does shut-off by changing modes. Wait approximately 4 minutes and listen for the compressor to restart when set in the COOL mode.

      If needed, our team may be reached by calling 1-800-374-4432 Mon - Fri, 8:30 am – 8 pm (EST) Kindly, Christy Frigidaire

  • Rated 3 out of 5 stars

    Overhyped underwhelming

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not cool as well as website advertised. Upon receiving the unit, the box clearly states for rooms up to 250sq ft. Far from the 550~700 other reviews claim. Did cool down the room but took hours.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi there, valued customer! Thank you for making time to provide us with your feedback. We are saddened to know that your experience does not match your expectations. If you are currently having issues with the appliance with the temperature, feel free to contact us at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, we'll be happy to assist. - Jessica Frigidaire

  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is amazing. We had ours for almost 3 years now still in top shape. We mostly use the dehumidifier.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good at first, but doesn’t last

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ran great for 4 months, only using in evening to supplement central AC for a room. Stores it according to insurrections. Only lasted 3 more months after taking out from storage. Continually get a P1 error despite cleaning filters and emptying condensation.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      That’s incredibly frustrating — especially when you’ve taken good care of the unit and followed all the proper storage and maintenance steps. For it to run fine for a few months and then start throwing constant P1 errors after such light use feels like a serious letdown. You expect more than just a few months of reliable performance from an AC unit, especially when you’ve gone out of your way to maintain it properly.

      If you need further assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick Frigidaire

  • Rated 5 out of 5 stars

    Portable AC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing works really well very impressed. Would highly recommend. The dehumidification feature works well..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air conditioner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device is in storage. Not yet used. Air conditioner is not in use. In storage for emergency use.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great buy

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Great unit ! Affordable and easy to clean. Great buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portable air conditioner

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect Works great Just make sure to vent properly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good, takes nothing to set up. Would buy again

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good strong portable unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a powerful little unit. It’ runs fine on 110 volts!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price. It is a bit bulky for iur space and louder than we would like.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My kind of stuff

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using this product and this is my 4th one.very dependable during hot weather.

    I would recommend this to a friend