Customer Ratings & Reviews
- Model:
- FHPC102AC1
- SKU:
- 6483564
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers love the 3-in-1 Portable Room Air Conditioner's cooling capabilities and ease of use, frequently praising its quiet operation and compact size. However, some customers found the remote control unreliable and the window installation kit challenging to use with their windows. A few also noted the unit's weight and concerns about the BTU rating.
This summary was generated by AI based on customer reviews.
The Right Choice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Very reliable. Good value. Needed to cool my mom's small living room. Did the job.
I would recommend this to a friendGreat product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for my apartment! the settings work great for what i need!
I would recommend this to a friendLifesaver
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This has been a lifesaver for my second floor. Works great!!!
I would recommend this to a friendNice unit
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to set up, long cord, quiet, and efficient. Dehumidifies well.
I would recommend this to a friendGreat value
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to order and pick up. Works great. Best price I found.
I would recommend this to a friendDoes not Cool 450 sq ft
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this 3 days ago and everything is seal tight but it struggles to cool the room im taking it back tomorrow output fan is weak i have a GE i got from bestbuy that is also 10000 and in a bigger room and it just blows this 1 Away
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi there, valued customer! Thank you for making time to provide us with your feedback. I do apologize for the inconvenience this may have caused you. We want to make sure that you are getting all the assistance you need. Should you need assistance in the future, feel free to contact us at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, we'll be happy to assist. - Jessica
Not bad
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a bad unit, easy to set up, Just a little loud.
I would recommend this to a friendBrand response from FrigidaireSupport
Posted .Thank you for taking the time to leave us a feedback, Rebecca! Your comments are vital to us in improving future appliances. If you have any additional suggestions, comments, or concerns please let us know! You can connect with us via live chat or call us at 1-800-374-4432 Monday-Friday 8:30 am- 8:00 pm EST. - Maria
Stopped Cooling
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this product last year to help cool the top floor of our house after we had a baby. Was used for maybe three months on and off during that time. Put it away in our closet for the winter. Installed the air conditioner yesterday to find that it doesnt cool at all anymore. Company refuses to do anything to help us because its two weeks past the warranty time. A currently on sale $350 item that worked for three months and doesnt work at all anymore. Dont purchase this unit or anything by this company!! Their products dont last and their support team doesnt do anything to help!
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .We would like to sincerely apologize that your experience with our product and brand was less than satisfactory. We can assure you that this is never how we wish you to feel. We strive to provide the best assistance to our owners and dislike that we were not able to deliver those results for you. If there is any additional assistance you may require, please do not hesitate to connect with us via live chat at Frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am- 8:00 pm EST. - Maria
Perfect
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Its convenient and fits perfectly in my window.
I would recommend this to a friendDon't purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Barely puts out AC. Does not cool a 400sq ft room. Loud
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi, user882302! Thank you for providing us your feedback. It is so unfortunate that you have had this experience with your portable room air conditioner, and we can understand your disappointment. We strive to produce quality products, and your feedback does not go unnoticed. Please know our design and engineer teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. We would be happy to see how we may be able to assist with this concern. Please join us on a Live Chat [https://www.frigidaire.com/en/contact-us] or call us by phone at 1-800-374-4432, Monday-Friday, 8:30am-8:00pm EST, and we will be happy to assist. ~Juan
Works unitil the warranty is up
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No kidding, a a couple of months after the warranty expired, boom! Turned into a $300 fan.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Good day! We understand how frustrating it must be to have a product fail outside of its warranty period, and we truly appreciate your feedback. While the warranty coverage has ended, we’d still like to explore any possible solutions to assist you. Please connect with us via live chat or by phone at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST and Saturday 9am–6pm ET, and we will be happy to assist. - Lauren
Too loud and inadequate
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did not perform as advertised. Too loud for the bedroom at night.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, Mitz,we apologize that this has been your experience with your Air conditioner for such a short time. These are typical air conditioner sounds; "gurgling or hissing" noises may be heard during normal operation due to refrigerant passing through the evaporator. The fan at the front of the unit may provide the sound of rushing air. During normal operation, water droplets hitting the condenser may produce "pinging or swishing" sounds. Furthermore, high-pitched chatter may occur throughout the cooling cycle with today's high-efficiency compressors. If you should need further assistance, please contact us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -Sam
Review
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had it less than a month & it’s already making a rattling noise. Couldn’t return or exchange because it has just passed the 14 day return window. Overall I wouldn’t recommend.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .We're sorry to hear that you had a bad experience with your AC in such a short time. Please know that it's important for us to hear if our products are meeting our consumers' expectations. At your convenience, connect with us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.-Christian
- Pros mentioned:Cooling
Missing item
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good AC, just disappointed that it was missing an item.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi! We're sorry to hear that your air conditioner was received with missing parts. This certainly isn't the ownership experience that we would want for you and we would like to help. At your earliest convenience, please feel free to contact us by phone at 1-800-374-4432, Monday-Friday, 8:30 am-8:00 pm EST. -Katrina
Horrible product
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On the box it says that it will cool up to 450 ft. But it doesn’t even come close. We’ve had it running at 60° for about three days even at night and it does it cool the space. Would not recommend buying this product.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi there, Angelica! We're sad to hear that the portable air conditioner didn't match your expectations, and we appreciate you taking the time to share your feedback with us. This unit can cool up to 350 sq Ft. ~Lauren
Missing Window Kit
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought open box - excellent, and it was missing the entire window kit. Wasn't able to use the AC at all, so no idea how good it was.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, Allie! Thank you for sharing your experience with us. We are sorry to hear that this window installation kit was missing from your package. We would love a chance to see how we can help! For further assistance, please feel free to chat with us online or contact us via phone at 800-347-4432 M-F, 8:30 am- 8:00 pm, our team will be happy to assist you further. ~Briana