Customer Ratings & Reviews

This air conditioner is quiet and looks nice in the room. Outside of that, it does not cool even a small apartment living room. Even with adjoining room doors being closed. Checked the filters, that it was vented properly, and even got an insulation sleeve for the exhaust pipe to the window. It doesn’t cool well at all.

Much better than what I had before, cools the room much faster even with 2 supee computers playing games

I got this not so long ago and I love it! It was easy to install and put together… thinking about purchasing another one for my bedroom 100/100 recommend

Works well for what it is used for. Cooling a room on the third floor, life saver on these hotter days!

Keeps the bedroom cool during heat waves. A bit loud but cools down a room fast. Looks nice too!

Such a great item . Works comfortably well . For a open item I received an item that was brand new .

We currently have 2 hvac units, one of which is on it's last leg. It doesn't push as much cold air as it should. Instead of paying the insanely high replacement fee for a new unit we decided to try this one for one of our rooms. I don't think the room is quite 550 sq ft but it is upstairs which makes it a littler harder to cool down. The Frigidaire unit has some heft at around 70lbs, so the definition of portable may be determined on how strong you are. It does have caster wheels so moving it around 1 level shouldn't be an issue for most people. The front features your basic window unit controls like fan speed, and sleep mode. The remote is small and has the temp setting on it as well as sleep and timer etc. It has a lit display that shows the temp setting making it easy to read in the dark. It comes with a replaceable air filter and a dust filter that is washable. There is also a dehumidifier mode that removes moisture from the area, great for when the humidity level ticks up and makes everything sticky and uncomfortable. Using the unit is relatively easy. Just pick a temperature you want your area to be and set it to auto. The unit will go to the temp suggested and attempt to keep it that way. The unit blows out some really cold air on high. We have been leaving it on high on the really hot days. The hose gets really hot and the heat coming off of it actually hindered the AC's ability to cool more quickly. It worked well during the day for our upstairs room but took a while to cool. We may go ahead and put some type of insulation covering on the exhaust hose to help with the heat. The hose and window adapter fit a vertical or horizontal openings. They feel rather cheap like most portable units and get very hot during really hot days. I would suggest some type of foam sealant or insulation to go around the window adapter as it's never a perfect seal to your window. The other issue I had was the app. It took several tries to connect the app to my unit. The app enables scheduling which is really helpful. I was finally able to get it connected after multiple tries. Not sure if it was on my end or theirs as most of my other connected electronics don't give me issues. Using the app is nice since you can monitor the status from anywhere and see how the machine is doing and temps of both the room and what the unit is set on. All in all I think this is a useful unit. It does have it's drawbacks but I feel like they're the same negatives most other portable AC units have. A few modifications I think will help (insulate the hose, seal the window adapter) and will try out. It's worked well in our upstairs area, keeping it cool and dry during some hot days. The app seems to be holding out for a few days with no loss of connection so maybe that is a one time issue. I do enjoy using the app while at work and monitoring the temps. I would recommend this unit for someone looking to cool down a smaller area.

Good to be cool again! Although I thought with this being 10000 BTU it would cool more than my oversized bedroom. But it keeps that very cold!!

Great small conditioner, cools my 25x25’ room well. And fairly quite compared to my last portable AC

Works good until it doesn’t. Make sure you get the 4 year warranty because we only got the 2 year warranty and of course the motor stops working for the opening as soon as the warranty expired. Unfortunately, there is nothing we can do about it, so either steer clear or fork out the extra $120 for the 4 year warranty so you can have it fixed after it stops working after the first 2 years.

Good product and easy to use and it gets the job done

Last week our air in our home was not working. I purchased the the air conditioner and it lower the temperature in my upper level in my home.

It’s a good sized unit for a bedroom in an apartment. Not as good for a small sized living room.

Works well for my bedroom and keeps it cool all day even when the heat oustide is at its peak.

The buying experience at Best Buy was first rate. The A/C works as expected. Highly recommend.

Knocked off one star because of how loud this AC can be even on the lower setting. The hose that vents the hot air is constantly coming apart so moving it to a different room in the house is a pain. Wouldn't call it "portable" rather just not a window AC unit.

This works very well! Glad I got it just in time for the heat!!

It worked great during the summer, perfect to keep room temperature cool.

This unit is a god send for our upstairs bedroom, which never got cool enough in the summer.

Has really cooled our house down and would definitely recommend!!