Customer Ratings & Reviews
- Model:
- FHPW122AC1
- |
- SKU:
- 6483565
Customer reviews
Rating 4.2 out of 5 stars with 556 reviews
(556 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are enthusiastic about the 3-in-1 Portable Room Air Conditioner's cooling capabilities, ease of use, and acceptable noise level. Many find the overall performance fantastic and appreciate the convenient size and remote control. Some customers have expressed concerns regarding the unit's weight, the quality of the window kit, and the hose, while a few reported issues with the app and the unit's condition upon arrival.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cooling
Rated 5 out of 5 stars
Good buy!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome so far! No problems and works well to cool much of my apartment. Hoping it keeps going!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Portable A/C
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing i love the portable a/c its so easy to set up too
I would recommend this to a friend - Pros mentioned:Cooling
Rated 5 out of 5 stars
Works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have a small home and this is able to cool the entire house.
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Good buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its good for a regular size room.very quiet and blows good air.
I would recommend this to a friend - Cons mentioned:Condition
Rated 1 out of 5 stars
Dont buy open box unit
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Thought i got a great deal on the open box excellent and i was completely wrong. I opened the box and animal hair went flying everywhere. The unit and filters covered in animal hair. Smells like mold from water sitting inside. Also the prongs for the cord are bent and missing the 3rd grond prong. I would not recommend buying the open box unit at all because someone used this unit for a couple months then returned it. The fact that best buy didn't even check the actual condition is concerning.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .We appreciate you stopping by to share your feedback with us and bringing your concerns to our attention. It was an uncommon instance. We'd like to learn more about your specific situation and make things right. At your convenience, please contact us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -Christian
Rated 2 out of 5 stars
Not worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought June of 2024 and worked great the first summer. Pulled it out for this summer and now it won’t blow any cold air. We’ve cleaned the filter, made sure hoses were attached securely, and you can’t even tell it’s been running all day when you walk into our bedroom. I do not recommend spending the money on this unit.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi, Matt P! Please know that we strive to produce quality products, and your feedback does not go unnoticed. We are sorry your experience didn’t match your expectations with your Frigidaire portable air conditioner. We're here to help.
Please join us via Live Chat on our website at https://www.frigidaire.com/en/ or through our Customer Support by calling 800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
- Pros mentioned:Cooling
Rated 5 out of 5 stars
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cools off better then my old one no need for two anymore
I would recommend this to a friend - Pros mentioned:Cooling
Rated 5 out of 5 stars
Great portable air conditioner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Keep my living room cool on the warmer days.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Good AC
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent AC Perfect and easy to move. I love it.
I would recommend this to a friend - Pros mentioned:Cooling
Rated 5 out of 5 stars
Works great, cools the room great and keeps it coo
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, cools the room great and keeps it cool
I would recommend this to a friend - Pros mentioned:Cooling
Rated 5 out of 5 stars
Portable AC
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This portable AC unit works well and keeps the room cool
I would recommend this to a friend Rated 1 out of 5 stars
Garbage
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought one of these and within 3 months ice started building up inside the machine to the point that it would hit the fan and spay ice out of the vent. Next it would need to be drained everyday and we were only using the cool function, then it stopped cooling altogether and would just blow out warm air. I reached out to their support where they said that they would replace this with another model. I submitted the serial number, pictures of the unit and was told I would hear back within 5 business days. It's now going on 2 weeks and have not heard back even after multiple emails requesting an update. Do not buy this piece of junk.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .We’re truly sorry to hear about the issues you’ve experienced with your unit and the delays in our response. This is definitely not the experience we want for our customers. We appreciate you sharing the details, and we want to help get this resolved as quickly as possible. We would like the opportunity to investigate your concerns further to see how we can help. At your convenience, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -Chris
Rated 4 out of 5 stars
Keep Cool
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s getting hot ‘get you the portable AC before it’s out. Of stock
I would recommend this to a friend- Pros mentioned:Cooling
Rated 5 out of 5 stars
Air conditioner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this air conditioner cools my whole apartment.
I would recommend this to a friend - Pros mentioned:Cooling
Rated 5 out of 5 stars
great ac
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great and keeps my room frosty. definitely keep swing mode on though.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 3 out of 5 stars
Pretty well AC unit
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty good some days. Feel like some days it’ll work great and others not so much but avg.
I would recommend this to a friendBrand response from FrigidaireSupport
Posted .Thank you for providing us with your feedback, PedroP! Customer satisfaction is our top priority, and we encourage you to let us know if there’s anything we can do to deliver an even better experience next time. You can contact us by live chat at www.frigidaire.com or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist. -Rox
Rated 5 out of 5 stars
Great AC
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for my loft photo studio. A bit noissy.
I would recommend this to a friend- Pros mentioned:Cooling
Rated 5 out of 5 stars
Awesome! Bought 2!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have a large home so we bought 2!! They keep our home nice and cool...
I would recommend this to a friend Rated 4 out of 5 stars
Good for what it is.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s effective and easy to setup. Isn’t as great as a true window unit at cooling a room but a good option if renting or temporary situations that require flexibility.
I would recommend this to a friendRated 4 out of 5 stars
Awning Window Challenge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No made to exhaust through an awning window. But, found a way to make it work.
I would recommend this to a friend












