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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 565 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 3-in-1 Portable Room Air Conditioner's cooling capabilities, ease of use, and acceptable noise level. Many find the overall performance fantastic and appreciate the convenient size and remote control. Some customers have expressed concerns regarding the unit's weight, the quality of the window kit, and the hose, while a few reported issues with the app and the unit's condition upon arrival.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 22 Showing 421-440 of 565 reviews
  • Rated 5 out of 5 stars

    Nice portable AC unit.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the updated version of this model. Smaller foot print then my last unit. I like that shuts off when the temperature is reached. My old unit ran the fan all the time. Got a good open box deal.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Broke after 1 year

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work good first year; hooked it up for summer next year and it broke. I would not recommend this product. It is one of the worst air conditioners I have ever bought for the amount of money I paid it should last several years not just for one summer.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi Joel! Thank you for taking the time to share your experience with us. We’re very sorry to hear that your air conditioner stopped working after only one season of use and understand how disappointing that must be.

      It’s especially frustrating when a product performs well initially but fails the following year, particularly given the investment you made and the reasonable expectation that it should last for several summers. We regret that this appliance did not meet those expectations and caused you inconvenience.

      Your feedback is important to us and helps us better understand where improvements are needed. If you need further assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick Frigidaire

  • Cons mentioned:
    Weight

    Rated 1 out of 5 stars

    Compressor died after first use

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went and purchased this unit very heavy got it home plugged it in cooler came out. Came back 10 minutes later noticed the air wasn’t cool plugged it unplugged it reset it several times. Cold air came out again for about 10 minutes and then stops. Did the same procedure a third time cold air came out again and then it stopped and let it run for 12 hours and again after the first cycle the compressor never went on again very disappointing

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Thanks for reaching out to us, Ritter Productions. We are sorry that this has been your experience with the appliance thus far and that the air conditioner does not live up to your expectations. Room temperature below 60°F (16°C). Cooling may not occur until the room temperature rises above 60°F (16°C). Kindly reset the unit to a lower temperature. It can also be that the Compressor shuts off by changing modes. Wait approximately 4 minutes and listen for the compressor to restart when set in COOL mode. If there is anything we can do to improve your experience, please let us know. You can reach out to us by live chat or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and our experts will be happy to assist. - Christi Frigidaire

  • Rated 5 out of 5 stars

    Portable air conditioning unit

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought thiswhen my air conditioner went out last year before I could get it set up the repairman was able to fix my AC so I was able to return it for a refund

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works perfectly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit does everything it is intended to do. Highly recommended for emergency use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Portal Air conditioner with dehumidifier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and easy to install. Its great to have the combo with the dehumidifier that ensures good air quality in the room. Keeps the room cool.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works amazingly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome air conditioner having the app is so nice because when were not home we can still control it and change the temp for the animals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works Good

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. I’ve been using this portable A/C for over a year with no problems. Be sure to shut off while not in use bc the coils will burn.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AC

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product arrived as scheduled and was delivered in good condition. Unfortunately it was not right for our application so we had to return.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good air conditioner.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and very easy to use. Thank you very much i recommend it to everyone

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Only good for three months

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit was used for about three months last year and worked perfectly fine. Filters were cleaned per the instructions in the manual. It was stored during the colder months and was taken out for use again almost a year to date of original purchase. The unit does not cool the room. It does not emit cold air. I have tried all troubleshooting that is in the manual and given by the manufacturer's customer service. It still does not work.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi ChristinaA! Thank you for sharing your experience, and we're truly sorry to hear that your unit is no longer cooling properly after only limited use. It’s clear you’ve done everything right by maintaining the filters and following all troubleshooting steps, so we completely understand your frustration. While we know how disappointing this is—especially when you're relying on the unit—we’d like to take a closer look and explore possible solutions. Please don’t hesitate to reach out to us via live chat at Frigidaire.com or by calling 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’re here to help and will do our best to resolve this for you. - Reed Frigidaire

  • Rated 5 out of 5 stars

    Happy with Frigidaire portable room air conditione

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent. Good price and good condition. I buy this for give to mi nephew for the bedroom of new member family. (Her Baby)

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average not great.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It cools ok but not great. Never seams to reach the temp set in the auto mode so it just keeps running.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi there, valued customer! Thank you for making time to provide us with your feedback. We are saddened to know that your experience didn't match your expectation. We thank you for your willingness to share your opinions and for your personal contribution to helping us to better understand and meet our customer needs going forward. Should you need assistance in the future, feel free to contact us at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, we'll be happy to assist. - Jessica Frigidaire

  • Rated 5 out of 5 stars

    Wonderful service

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Courteous and web and pick up was convienient and on point

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    has been running great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    im a very hot sleeper, this has been a great addition to my bedroom to keep me nice and cool at night

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Only last 8 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Live in a climate where A/C is used about 4 months a year, A/C lasted 2 summers so about 8 months of use then started freezing and spitting ice out. Contacted Frigidaire they said it only had a year warranty to have a nice day. Overall disappointed worked well for the 8 months but longevity and reliability of this product are poor. never had an A/C that stopped working so quickly.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi, Marissa, we apologize that this has been your experience with your appliance in such a short time. This is not the experience we want for new owners such as yourself. We recommend reaching out to us via live chat at https://www.frigidaire.com/en/ or by phone at 1-800-374-4432. Our experts are available to assist you Monday-Friday, 8:30 am - 8 pm EST. - Maico Frigidaire

  • Rated 5 out of 5 stars

    Good for a midsize room

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what I expected. It had a hard time during a few 95ºF+ days, but other than that, it was all good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent portable A/C

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frigidaire model FHPW122AC1. You won’t regret buying this A/C. Solid product, works great. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good unit.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to setup and get going. Filter is easy to clean. The automatic temperature works great.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 1 out of 5 stars

    Extremely high electricity bill! With one month us

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely high electricity bill!! Just month use. They give you only a 15 day return period so theres no returning it afrter that first electric bill. It does cool nicely. But be aware your bill will double. Get a window unit if you can. They are alot more energy efficient.

    No, I would not recommend this to a friend