Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $377.99
Clearance
The comparable value price is $539.99

Customer reviews

Rating 4.2 out of 5 stars with 556 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 3-in-1 Portable Room Air Conditioner's cooling capabilities, ease of use, and acceptable noise level. Many find the overall performance fantastic and appreciate the convenient size and remote control. Some customers have expressed concerns regarding the unit's weight, the quality of the window kit, and the hose, while a few reported issues with the app and the unit's condition upon arrival.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 556 reviews
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great Air Conditioner

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this air conditioner, it cools the whole room quickly and it keeps it cool.

    I would recommend this to a friend
  • Cons mentioned:
    Window kit

    Rated 3 out of 5 stars

    Broken but The BEST A.C. Ever owned.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its hard for me to rate this. But I'll do my best. The unit itself was flawed. One of the clips for the window ended up being broken. When i installed it, unfortunately I had to use duct tape to make it stay in the window. (Which didn't work well and ended up having to be returned) As far as the functionality of the air conditioner? It was absolutely PERFECT. I tried desperately to make it work and was heartbroken when I realized I had to return it. Had there been another in the store, I would have simply exchanged it. That, unfortunately, was not the case. Unit: 0/5 stars Functionality 10/5 stars.

    I would recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Thanks for reaching out to us, TylerS. We are sorry that this has been your experience with the appliance thus far and that the air conditioner does not live up to your expectations. Although we do our best, no manufacturer can guarantee that repairs will never be required or that a failure may occur in the lifetime of the appliance with any of their products. Life span is determined by many factors, such as use, care, providing proper maintenance, and cleaning, as outlined in the use and care manual. Other factors could be where the product is installed and whether it was installed properly. If there is anything we can do to improve your experience, please let us know. You can reach out to us by live chat or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and our experts will be happy to assist. - Christi Frigidaire

  • Cons mentioned:
    Window kit

    Rated 4 out of 5 stars

    Window kit is hard to cut.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. I wasn’t able to cut the window kit myself, so I had to find a local plastic shop that would. It was incredibly frustrating. If you don’t have a standard sized window, you’ll need to do that or have a saw.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my large apartment. Can be controlled with the app if I forget to change the temperature before leaving for the day and can even set a schedule.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not throw $500 away. Pick a different brand.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this from bestbuy.com in May of 2023. I used it for a couple of months last summer and then for this summer season. We traveled for 2 months last summer and 1 month this summer - so not really a ton of use. Well the unit just died, completely. I spoke with Frigidaire who repeatedly informed me that the warranty is only 12 months and refused to support in any way. They said these are not worth fixing as repair costs are more than a new one. They said under warranty they just send out a new one, because again, not worth fixing, but warranty is only 12 months. Basically these are disposable. Quality is poor and customer service from Frigidaire/Electrolux is worse. Don’t throw $500 away. Go with a different brand.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Thank you for taking the time to share your feedback with us, Patrick. We're truly sorry to hear about the experience you’ve had with your refrigerator and the frustration surrounding the warranty and customer service. It’s disappointing to know that the unit failed after such limited use, and we understand how frustrating it must be to feel unsupported in resolving the issue. Your satisfaction is important to us, and we’d like to do whatever we can to turn this experience around. Please reach out to us via live chat at Frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am- 8:00 pm EST. and we’ll do our best to assist you further. - Maria Frigidaire

  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    A great little AC!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps you cool and comfortable. I live in an apartment and my AC went out during a recent heatwave. This installed easily in my bedroom and kept me from being cooked alive. Now that my apartment AC is fixed, I still use it at night to coserve energy and lower my utility bill. Designed to cool a set amount of square feet. I simply closed the door to my room and it got cold in there. No regrets on this purchase for me.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great buy / it’s a must have /5 star buy

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great appliance , three things in one , this is such a great machine . Best money I ever spent . Would recommend to anyone in need of ac , air purifier or dehumidifier. Works fantastic !!!!!! 5 stars from me !!

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great unit!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Unit! Keeps us cool! Highly recommend! Easy to maintain.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Cool air!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This air conditioner has done a fantastic job at cooling a 14x21 room

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Ease of use

    Rated 5 out of 5 stars

    Home owner

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this product! Has performed above my expectations! Easy to install and use.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Loud but cold

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this. Keeps the room so cold. Only thing I don't like is it's loud

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Portable ac

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s not bad. I use it in my bedroom which is around 250sft, and it doesn’t keep the room under 78* when it’s 90s-100 outside. But I do still use it daily to sleep and it is quite loud.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling, Noise level

    Rated 5 out of 5 stars

    Best there is

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quiet, cool large room, buying second one today. Definitely worth the money

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Great product

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great air conditioner. I would recommend it to anyone who needs a good air conditioner

    I would recommend this to a friend
  • Cons mentioned:
    Hose

    Rated 3 out of 5 stars

    It’s Ok

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used it a handful of times. Setup was a pain I had to purchase a hacksaw to cut the excess window extender it was in the way of putting the hose in the notch. The hose that is attached to the unit has hot air blowing out of it from where it attaches and where the hose attaches to the window mount there is a noticeable gap where air can escape and/or come in. The remote does not work the way I’m used to you need to press 2x to get it to work. It’s doesn’t cool to the temperature it’s set at unless I put it colder then turn it up.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi, Lisa. We appreciate you taking the time to provide feedback. We're sorry that you had a hard time setting up your appliance. We hope that everything is working fine, and if you need any help, don't hesitate to connect with us via phone at 800-374-4432, Monday through Friday, 8:30 a.m.–8:00 p.m. ET, and we will be happy to assist. ~Ruth Frigidaire

  • Pros mentioned:
    Cooling, Noise level

    Rated 5 out of 5 stars

    Work great

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It work great and is not very noise. It does cool my living room.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 4 out of 5 stars

    Good, but not entirely portable

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installing it isn’t exactly “portable”. There’s a lot that goes into installing the window plate. But that being said, it is a nice AC and does the job that I expected.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Fantastic

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit is fantastic. Not too loud cools off a room in no time.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Nice AC

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It work's perfectly well, it not too loud and not too big and not too small. I like it. I will recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Nice cooling

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. It does an excellent job of cooling my large, top-floor bedroom.

    I would recommend this to a friend