Customer Ratings & Reviews
- Model:
- FHPW122AC1
- |
- SKU:
- 6483565
Customer reviews
Rating 4.2 out of 5 stars with 553 reviews
(553 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers consistently note the 3–in-1 Portable Room Air Conditioner's excellent cooling performance and ease of installation. Many appreciate its user-friendly features, including the remote control, while some find the unit heavy and the exhaust hose prone to issues. Noise level is another area where opinions diverge, with some users finding it acceptable and others noting it can be quite loud. Overall, the air conditioner receives positive feedback for its cooling capabilities but also draws criticism for certain aspects of its design and functionality.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cooling
Rated 5 out of 5 stars
Amazing ac
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works excellent, easy and precise installation. I use it in my main room and it freezes in a matter of minutes.
I would recommend this to a friend - Pros mentioned:Cooling
Rated 4 out of 5 stars
Great for the price
|Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this A/C for my living room for my apartment, which doesnt have A/C, i needed something that was able to cool a large space, this unit does it very well! Something im not a fan of is how the wireless function has issues connecting
I would recommend this to a friend - Pros mentioned:Cooling
Rated 4 out of 5 stars
Very Good AC unit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It functions very well and keeps both our 300 square foot upstairs rooms cool. It was a little challenging to install. The window kit and foam both did not fit our window sill but we made some alterations to make it work.
I would recommend this to a friend - Pros mentioned:Cooling
Rated 5 out of 5 stars
Great buy / it’s a must have /5 star buy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great appliance , three things in one , this is such a great machine . Best money I ever spent . Would recommend to anyone in need of ac , air purifier or dehumidifier. Works fantastic !!!!!! 5 stars from me !!
I would recommend this to a friend Rated 1 out of 5 stars
Do not throw $500 away. Pick a different brand.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this from bestbuy.com in May of 2023. I used it for a couple of months last summer and then for this summer season. We traveled for 2 months last summer and 1 month this summer - so not really a ton of use. Well the unit just died, completely. I spoke with Frigidaire who repeatedly informed me that the warranty is only 12 months and refused to support in any way. They said these are not worth fixing as repair costs are more than a new one. They said under warranty they just send out a new one, because again, not worth fixing, but warranty is only 12 months. Basically these are disposable. Quality is poor and customer service from Frigidaire/Electrolux is worse. Don’t throw $500 away. Go with a different brand.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Thank you for taking the time to share your feedback with us, Patrick. We're truly sorry to hear about the experience you’ve had with your refrigerator and the frustration surrounding the warranty and customer service. It’s disappointing to know that the unit failed after such limited use, and we understand how frustrating it must be to feel unsupported in resolving the issue. Your satisfaction is important to us, and we’d like to do whatever we can to turn this experience around. Please reach out to us via live chat at Frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am- 8:00 pm EST. and we’ll do our best to assist you further. - Maria
- Pros mentioned:Cooling
Rated 5 out of 5 stars
Fantastic
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This unit is fantastic. Not too loud cools off a room in no time.
I would recommend this to a friend - Cons mentioned:Window kit
Rated 3 out of 5 stars
Broken but The BEST A.C. Ever owned.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its hard for me to rate this. But I'll do my best. The unit itself was flawed. One of the clips for the window ended up being broken. When i installed it, unfortunately I had to use duct tape to make it stay in the window. (Which didn't work well and ended up having to be returned) As far as the functionality of the air conditioner? It was absolutely PERFECT. I tried desperately to make it work and was heartbroken when I realized I had to return it. Had there been another in the store, I would have simply exchanged it. That, unfortunately, was not the case. Unit: 0/5 stars Functionality 10/5 stars.
I would recommend this to a friendBrand response from FrigidaireSupport
Posted .Thanks for reaching out to us, TylerS. We are sorry that this has been your experience with the appliance thus far and that the air conditioner does not live up to your expectations. Although we do our best, no manufacturer can guarantee that repairs will never be required or that a failure may occur in the lifetime of the appliance with any of their products. Life span is determined by many factors, such as use, care, providing proper maintenance, and cleaning, as outlined in the use and care manual. Other factors could be where the product is installed and whether it was installed properly. If there is anything we can do to improve your experience, please let us know. You can reach out to us by live chat or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and our experts will be happy to assist. - Christi
- Cons mentioned:Window kit
Rated 4 out of 5 stars
Window kit is hard to cut.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good. I wasn’t able to cut the window kit myself, so I had to find a local plastic shop that would. It was incredibly frustrating. If you don’t have a standard sized window, you’ll need to do that or have a saw.
I would recommend this to a friend - Pros mentioned:Cooling
Rated 5 out of 5 stars
A great little AC!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps you cool and comfortable. I live in an apartment and my AC went out during a recent heatwave. This installed easily in my bedroom and kept me from being cooked alive. Now that my apartment AC is fixed, I still use it at night to coserve energy and lower my utility bill. Designed to cool a set amount of square feet. I simply closed the door to my room and it got cold in there. No regrets on this purchase for me.
I would recommend this to a friend - Pros mentioned:Cooling, Ease of use
Rated 5 out of 5 stars
Home owner
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with this product! Has performed above my expectations! Easy to install and use.
I would recommend this to a friend - Pros mentioned:Cooling
Rated 5 out of 5 stars
Nice cooling
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this purchase. It does an excellent job of cooling my large, top-floor bedroom.
I would recommend this to a friend - Pros mentioned:Cooling
Rated 4 out of 5 stars
Great product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great air conditioner. I would recommend it to anyone who needs a good air conditioner
I would recommend this to a friend - Pros mentioned:Cooling, Noise level
Rated 5 out of 5 stars
Best there is
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quiet, cool large room, buying second one today. Definitely worth the money
I would recommend this to a friend Rated 4 out of 5 stars
Portable ac
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not bad. I use it in my bedroom which is around 250sft, and it doesn’t keep the room under 78* when it’s 90s-100 outside. But I do still use it daily to sleep and it is quite loud.
I would recommend this to a friend- Pros mentioned:Cooling, Noise level
Rated 5 out of 5 stars
Work great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It work great and is not very noise. It does cool my living room.
I would recommend this to a friend - Cons mentioned:Hose
Rated 3 out of 5 stars
It’s Ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have used it a handful of times. Setup was a pain I had to purchase a hacksaw to cut the excess window extender it was in the way of putting the hose in the notch. The hose that is attached to the unit has hot air blowing out of it from where it attaches and where the hose attaches to the window mount there is a noticeable gap where air can escape and/or come in. The remote does not work the way I’m used to you need to press 2x to get it to work. It’s doesn’t cool to the temperature it’s set at unless I put it colder then turn it up.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi, Lisa. We appreciate you taking the time to provide feedback. We're sorry that you had a hard time setting up your appliance. We hope that everything is working fine, and if you need any help, don't hesitate to connect with us via phone at 800-374-4432, Monday through Friday, 8:30 a.m.–8:00 p.m. ET, and we will be happy to assist. ~Ruth
- Pros mentioned:Cooling
Rated 4 out of 5 stars
Good, but not entirely portable
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Installing it isn’t exactly “portable”. There’s a lot that goes into installing the window plate. But that being said, it is a nice AC and does the job that I expected.
I would recommend this to a friend Rated 5 out of 5 stars
Good unit
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good unit to buy for those hot days! Heavy, remote control is nice! easy set up
I would recommend this to a friend- Pros mentioned:Cooling
Rated 5 out of 5 stars
Great up grade
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great portable AC. Had another brand that did well while it lasted but it gave it. Bought this Frigidaire because of the reviews and the smart features that it have. I turn on my AC 20mins before I get home to keep my room cooled. No complaints it is a smaller btu than my previous AC but this gets the room cooler faster and is very energy efficient.
I would recommend this to a friend - Pros mentioned:Cooling
Rated 5 out of 5 stars
Perfect Small Commercial Solutions
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Portable Air Conditioner. Used for a commercial job. One was needed for an IT room for a job we recently completed and it cools the room perfectly so no head end equipment overheats. Perfect solutions.
I would recommend this to a friend












