Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.2 out of 5 stars with 995 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers praise the 350 Sq. Ft. Portable Air Conditioner for its effective cooling capabilities, with many stating that it cools their rooms quickly and efficiently. The installation process is also generally well-received, with customers appreciating its ease and speed. While some customers find the unit to be a bit noisy, others find it to be a great value for its price. The portability of the unit is also a positive factor for many customers, who appreciate its convenience and ease of setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 995 reviews
  • Rated 5 out of 5 stars

    Good air conditioner

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this air conditioner for my granddaughters’ bedroom and have no complaints. I did an in store pickup and that process was complicated having to give them all my information twice or more. The one I wanted was in stock but not available for in store pickup which I do not understand how that is possible!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Does what is suppose to do!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good AC unit for basement. Will need a platform of stool to place unit on to hook up to basement window.

    I would recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi, Lovelee! We thank you for taking the time to share your feedback with us on your air conditioner. We do recommend following the Installation Guide verbatim for proper installation. The hose can be extended from its original length of 15" up to 59", but it is best to keep the length to minimum required. Should you ever need any immediate assistance or have any questions, feel free to reach out to us at 1-800-374-4432 Monday-Friday, 8:30am-8pm EST at your convenience. Kindly, Ciara Frigidaire

  • Pros mentioned:
    Cooling

    Rated 3 out of 5 stars

    Decent.

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not an amazing air conditioner but works decent. If you can get a window one go for that instead.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hello, Mike.

      Thank you for letting us know about your experience.

      I’m disappointed to hear you’re not getting the best cooling power from your portable air conditioner.

      Here are some tips to keep in mind with getting the best cooling performance for your home comfort appliance.

      *Ensure the capacity of the room air conditioner fits your room size for efficient and satisfactory operation. You may visit https://www.bestbuy.com/site/buying-guides/air-conditioners-guide/pcmcat242600050007.c?id=pcmcat242600050007 to learn further details about the correct BTU’s for your room.

      * Try installing your air conditioner on the shady side of your home/room. A window that faces north is best because it is shaded most of the day.

      * External house shading with trees, plants or awnings will help reduce the air conditioner’s workload.


      Should you need us, we can be reached by dialing 800-374-4432. Our Customer Care Team is available Monday through Friday from 8:30am-8pm EST.

      Regards-
      Derrick Frigidaire

  • Rated 4 out of 5 stars

    Works good

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used it last summer and it kept it bearable in a small room. I think it needs a intake hose cause it pulls hot air from outside in .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It does a good job

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the settings could use some work, the unit does a god job. Vent hose is cumbersome, but included, where as other units it is not.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Portable air conditioner

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot give this a proper review because it was a gift to my daughter in WI!!!! But she hasn't complained so I'm assuming it is doing it's job!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Small Room Cooling

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only downside to this unit is the vent doesn't always stay in the slot to get the hot air out. Otherwise it's a simple unit and gets the job done

    I would recommend this to a friend
  • Pros mentioned:
    Cooling
    Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Too loud

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cools great for small room but is very loud even when on low

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi, Flor.
      As we strive to produce high-quality products and services for deserving consumers like you, we would like to assure you we capture all consumer feedback to enhance Frigidaire’s overall operations and quality. Again, we thank you for your willingness to share your opinions and for your personal contribution in helping us to better understand and meet our customer needs going forward. We ask that if you have any questions or concerns that you would like to discuss further, please contact us directly. Our team may be reached by calling 1-800-374-4432 Mon-Fri, 8:30 am - 8 pm EST. Regards, R'Shaye Frigidaire

  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Ok. Not great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is very loud, and after two summers of use it stopped working

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Works great for one room

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works well. I think the exhaust could be a little smaller and the window connection a little more solid but overall.not bad. Keeps it cool

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Super

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would be great for small spaces. Not quite lowerful enough for my livingroom but would definitely work in a small bedroom.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Good ac

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this 1 but didnt work when brought it home so they upgraded me to bigger 1 and I love it!

    I would recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi Andrea. Thank you for sharing your experience. We regret to hear your initial appliance had trouble, but are happy to hear you are now enjoying your new air conditioner. Should you need any assistance in the future please give our team a call. Our team may be reached by calling 1-888-203-1389 Mon - Fri, 8am - 8pm (EST) Kindly Frigidaire

  • Rated 4 out of 5 stars

    Does a great job for a smaller room.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for a college dorm room. Works good so far, not having to empty or drain constantly is a big bonus. Fairly quiet.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does the job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit cools a small room really well, deducted one star because it is a little noisy - its not too bad and you do get used to it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    POWERFUL AC UNIT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The reason why I didn’t give this item 5 stars is because it was such a pain installing it due to the window being an odd shape .

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Good cooling system

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would be perfect for small rooms I used it in my living room which helped a little.

    I would recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hey, Epicvic! Thank you for taking the time to provide us with your valuable feedback. We strive to provide our consumers with quality products and your feedback will certainly help us to improve to meet you and other consumers’ needs. 
      Please feel free to reconnect with us directly at (888) 203-1389; Monday through Friday from 8:30am to 8pm EST should you have any other questions. Have a great day! – Courtney Frigidaire

  • Rated 5 out of 5 stars

    Portable ac

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this unit has a back up ac for hurricane season. I tested it and seems to work fine. Can say much about it because I put it away and hopefully I wont need it anytime soon, convenient to have if you are in FL and have a generator for when power goes out.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 3 out of 5 stars

    Great AC unit for the price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great AC unit for the price , it’s not the best but it will do the job for a bedroom or so

    I would recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Moegivanni, thank you for your time and willingness to share your opinion. One of our goals is to deliver excellent customer service. Your feedback will help us understand our strengths and identify areas for improvement. ~Jennifer Frigidaire

  • Pros mentioned:
    Cooling

    Rated 3 out of 5 stars

    great for a small or medium size room

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Puts out very cool air when your up close, but does not cool the room size listed on box.

    I would recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hey Imbdwb92! Thank you for sharing your experience with us. I recommend placing the unit is the shadiest part of the room, adjusting the temperature to a colder setting and higher fan speed for the best cooling performance. I hope this helps! -Kindly, Courtney Frigidaire

  • Rated 5 out of 5 stars

    Good A/C for room

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    During 85 and up degree weather, this A/C does not do much. My Standing Vornado does more which believe it or not the fan I have is top of the class in its line so no wonder it outperformed the entry level A/C. I still recommend it if you have no choice.

    I would recommend this to a friend