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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 995 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers praise the 350 Sq. Ft. Portable Air Conditioner for its effective cooling capabilities, with many stating that it cools their rooms quickly and efficiently. The installation process is also generally well-received, with customers appreciating its ease and speed. While some customers find the unit to be a bit noisy, others find it to be a great value for its price. The portability of the unit is also a positive factor for many customers, who appreciate its convenience and ease of setup.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 995 reviews
  • Rated 3 out of 5 stars

    Not so portable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation for this is not as easy as it is made to seem. Nothing about this unit is portable. The window part has to be screwed into the window sockets and for someone like me who has metal ones, this doesn't work. We had to use tons of tape and glue to hold it in place and the exhaust hose still comes out of the window piece at times.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi Ashers. We deeply regret to learn that your experience has not been satisfactory and appreciate you taking the time to provide design feedback. If needed, please contact our customer service team by calling 1-888-203-1389 Mon - Fri, 8am - 8pm (EST) Sat, 9am - 6pm (EST) Kindly, Anna Frigidaire

  • Rated 5 out of 5 stars

    Great investment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it’s working well. The only negative thing I have to say about it is that the hose does not align with the window opening piece that it comes with and tends to pop out if you move the ac.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No issue at all!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally I had the Insignia portable AC, but after a while it started leaking. This one seems to be built much better. The remote also has a small screen on it to see what the AC is set to

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very happy with my air conditioner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my product should have gotten it sooner I would recommend it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Did the job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Maybe I need more BTUz next time. It cools the room off but could be more cold.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does it’s job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great however uses a lot of power and takes a while to cool down an entire room

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good job cooling and drying a 150 sq ft room

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit works well but the window vent is difficult to set up and falls apart easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to cool a small apartment

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works very well especially on the 90 degree hot days. If you have big area to cover make sure you get enough BTU's. Got this since my landlord was to lazy to install air.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little bulky but worked well in an oddly configured space

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cool is the rule

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an amazing machine. I like to sleep cold,and I always have to have air moving.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    not effective

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to return this it and get a window AC. I think portable ones are not as effective as window air conditioners. I live on the top floor. The air conditioner that is supposed to handle 350 sq ft couldn't handle 250 sq ft. Disappointing.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi, Paul! Thank you for sharing your experience. Window-mounted models are more efficient, while portable models have more flexibility with installation. We recommend that portable models sit where the length of the hose will be shortest, to limit any heat redistribution from the exhaust. We understand that different models work better for certain rooms, and hope that the window model will work more efficiently for you! ~Ashton Frigidaire

  • Rated 5 out of 5 stars

    Worked Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed help when our a/c broke and this helped a lot. We returned it once our a/c was fixed. Best Buy was very helpful with the return.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not what i was expecting...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this unit to replace my window AC, and doesn’t do the work...

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Won’t Last

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this product in June 2018 and had to replace it twice before the end of August 2018. I used it in my bedroom and it works well but after sometime I began hearing a rattling noise coming from the fan. I was confused because I used this product very lightly, maybe 3-4 per week. It goes to show that this product is not too quaility in its durablilty. I would recommend spending more for a product that will last longer than a month and a half before malfunctioning.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi Shawn. We hear your voice and appreciate that you've taken your time to share your important quality and design concerns. Striving to be the best home appliance company in North America, we do value your opinion. We regret to hear that your ownership thus far has not been satisfactory. This is absolutely not the experience we wish upon any of our consumers. Our team will evaluate your review to help in implementing future design improvements to our product lines. If you have additional questions or concerns, please contact our customer service team to discuss further by calling 1-888-203-1389 Mon-Fri, 8am - 8pm (EST) Sat, 9am - 6pm (EST) Kindly, Anna Frigidaire

  • Rated 4 out of 5 stars

    Helps but not as strong as the same btu unit it re

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little weaker than the lg unit of the same btu rating it replaced.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Lots Feature and Quite

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I has lots features and of four units I have, this is most quite. Love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very difficult to install, instructions are difficult to follow.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for small room

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure if it could efficiently keep 350 sq feet cool though.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s okay

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s okay maybe for a basement it will work but not for a room

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kept the room cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, very quiet, kinda bulky and heavy for one Persian to handle but easy enough to rile. Kept the bedroom cool at night and quiet. The remote was an added plus.

    I would recommend this to a friend