Customer Ratings & Reviews
- Model:
- FFPA0822U1
- |
- SKU:
- 6175509
Customer reviews
Rating 4.2 out of 5 stars with 995 reviews
(995 customer reviews)Rating by feature
- Value4.3
Rating 4.3 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers praise the 350 Sq. Ft. Portable Air Conditioner for its effective cooling capabilities, with many stating that it cools their rooms quickly and efficiently. The installation process is also generally well-received, with customers appreciating its ease and speed. While some customers find the unit to be a bit noisy, others find it to be a great value for its price. The portability of the unit is also a positive factor for many customers, who appreciate its convenience and ease of setup.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Cooling
Rated 1 out of 5 stars
Worked for a year...now it is an expensive fan
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked ok, didnt cool much but I assumed it was becuase it was a portable unit, i always had a window unit. However i saw one from another brand and it was very cold. Disappointed with this brand...used to be a good brand name...ohhh those good all days!
No, I would not recommend this to a friend Rated 3 out of 5 stars
trying to fit onto your window is a pain
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The problem with this AC is that it is very hard to get it to fit to your window. The designed is off.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi Jimmu. Thank you for providing a quick review. We regret to learn that you had a hard time installing the air conditioner. If needed, please contact our customer service team by calling 1-888-203-1389 Mon-Fri, 8am - 8pm (EST) Sat, 9am - 6pm (EST). Best Wishes – Anna
Rated 1 out of 5 stars
disappointed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this for my daughter for her tiny house (she is a full time college student and works full time and I wanted her to be comfortable and cool when she's at her home). Window units were not an option, so I was thinking portable meant convenient and movable. HA! It has to be vented which means it's basically on a short leash with not much flexibility. Only the leash is a giant huge industrial looking thing. Takes up a lot of space in her tiny house, and is basically just blowing air straight up and not around. So for this to work we'll need to buy a fan too (remember - tiny house). I trusted the Frigidaire brand name, but should have researched this more carefully, and had my daughter and husband look at it live in person before purchasing online. I told my daughter we should return it if she's not happy with it, and exchange it for something that will work better. I sure hope the Best Buy return / exchange policy backs me up on that.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi, Bvaughnfamily! We apologize that you are not fully content with your purchase. Please know our design and engineer teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. Should you need any immediate assistance or have any questions, feel free to call 1-800-374-4432 Monday-Friday 8:30am-8pm EST or reach out to your retailer at your convenience. Kindly, Ciara
- Pros mentioned:Cooling
Rated 1 out of 5 stars
No cool at all
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Yes it makes cool, but you may feel cool only when you face it, I have it opened in a small room for an hour, it lower the temperature a lilltle bit but doesn’t make huge difference
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .I can imagine your concern, Kelvin! Please be sure you have the appliance properly vented outside. Once installed properly, be sure to use the cool mode with a high fan speed for the best cooling performance. It may take a few hours to cool the room down if the room temperature is high. Air exiting the appliance is generally 17-20 degrees less than the intake air. If you still have trouble, please contact us directly at 1-888-203-1389 M-F from 8a-8p EST. ~ Brandi
Rated 3 out of 5 stars
Not worth it to me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The product is decent but does not maintain a cool mid size room. Should have bought a real ac.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello Manid. We appreciate you taking the time to share your concerns and apologize for the inconvenience this has caused. Make sure there are no drapes, curtains, or furniture blocking the air flow. This could affect performance. Kindest Regards, Anna
Rated 3 out of 5 stars
Very good a/c
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this a/c for my kids room. It works very well even has a heat mode. Very happy with product
I would recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi Jlove3380. Thank you for the quick review. Happy to hear the air conditioner is serving your home well. If you have additional questions or concerns, please contact our customer service team to discuss further by calling 1-888-203-1389 Mon-Fri, 8am - 8pm (EST) Sat, 9am - 6pm (EST) Kindly, Anna
Rated 3 out of 5 stars
Could be better
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish it cooled as well as advertised. Ok for a small space if you're desperate.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi, Adam! We are sorry to hear that you are experiencing issues with your air conditioner. This model is designed for a small space of less than 350 square feet; if your space is larger, then we would recommend a larger model for the most efficient cooling. If you have any further questions or concerns, please give us a call at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience. ~Ashton
- Cons mentioned:Hose
Rated 1 out of 5 stars
Hard to put together
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would have returned this project if wasn’t so difficult to put back in the box! The hose was difficult to attach to the window piece and had to duck tape it to the frame . Went on the website to look for ideas and there was nothing to help us with it. Not a good product.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .I'm truly saddened to hear that you feel this way, Jules. The hose has connectors that attach to make installation easier. This info is located on page 6 of your installation manual. Please contact us at 1-888-203-1389 Monday-Friday 8am-8pm and Saturday 8am-6pm EST if you need additional assistance. Best, Maggie
Rated 2 out of 5 stars
Not the Best Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this AC Unit because of the way it drains condensation. It has 2 drain outlets. If I were to own this AC unit, I would have a hose on both drain outlets. I would have the AC Unit elevated 6-12 inches or more if desired and a large drain pan to drain into.
No, I would not recommend this to a friendRated 3 out of 5 stars
Great for small rooms
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not super chilly but it can keep the room normal temperature for you
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, Mikegoat.
Try lowing the temperature a little for more cooler air. Thank you for your willingness to share your opinions and for your personal contribution in helping us to better understand and meet our customer needs going forward. We ask that if you have any questions or concerns that you would like to discuss further, please contact us directly. Our team may be reached by calling 1-800-374-4432 Mon-Fri, 8:30 am - 8 pm EST.
Regards,
R'Shaye
Rated 3 out of 5 stars
Slows down the longer you use it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job works less efficiently then when you initially receive it.
I would recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, Tanbar.
Thanks for stopping by with your review and rating!
I am disappointed to learn about the performance of your portable a/c unit.
Have you cleaned your unit’s filters recently? To keep your air conditioner working efficiently, we recommend cleaning your filters every week of operation. Your portable air conditioner has two filters. Please review page 17 of your model’s Use & Care guide on how to properly clean your unit's filters.
Feel free to reconnect with any additional questions about your portable air conditioner. Our Customer Care Department can be reached by dialing 800-374-4432 and available Monday through Friday from 8:30 am-8pm EST.
Regards-Derrick
Rated 2 out of 5 stars
it works but just doesn't cool enough
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have it in a small room and have to set the temp to 68 just to have it get as cool as other rooms in our house where older air conditioners are set to 72. I was hoping it would be as impressive and useful as one in the window but I just don't think that's the case here.
No, I would not recommend this to a friendRated 3 out of 5 stars
Great air conditioning unit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a wonderful air unit doesn’t require any water hook up and is very quite
I would recommend this to a friendBrand response from FrigidaireSupport
Posted .Thank you for providing some feedback Rebmister17. Should you need any assistance in the future please give our team a call. Our team may be reached by calling 1-888-203-1389 Mon - Fri, 8am - 8pm (EST) Kindly, Anna
Rated 3 out of 5 stars
Not quite what I expected
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This didn't cool a room down like I expected. It feels like a high price fan.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi Tchat. We appreciate you taking the time to share your comments. To ensure premium performance please review the manual for proper room size. If you have open doorways, fans, high sun, drapery or furniture that can affect the air flow this will reduce performance. If needed, our team can be reached by calling 1-888-203-1389 Mon - Fri, 8am - 8pm (EST) Kindly, Anna
Rated 3 out of 5 stars
Doesn't fit my window
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The configuration of the window prevented the install. My window opens outward.
No, I would not recommend this to a friendRated 3 out of 5 stars
For a very small space
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I brought it for my garage and it keeps up okay but on real hot days it doesn't.
I would recommend this to a friendBrand response from FrigidaireSupport
Posted .Thanks for the feedback, Peewee. For best cooling performance, make sure the appliance is properly vented outside and try using a high fan speed with cool mode. You may notice a little less effectiveness because the cool air from your A/C unit will simply escape through the garage door or uninsulated walls and the temperature will only stay at a comfortable level for a very short period of time. These are best used inside the home. ~ Brandi
Rated 2 out of 5 stars
Not what I thought it would be.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this because it was on sale, and returned it within 5 days of buying it. It did not cool off our very small bedroom, and leaked water all over the carpet. I had a small hose hooked up to both drain outlets and it still leaked water on the floor. Would definitely not recommend to anyone.
No, I would not recommend this to a friendBrand response from Product Expert
Posted .Hello, we are sorry to hear this and would like to help. Please contact our customer service team at 800-944-9044. Thank you.
Rated 3 out of 5 stars
Great for 100 square feet room ONLY
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not cool 350 sq ft of room . It covers way less
No, I would not recommend this to a friendRated 3 out of 5 stars
Average
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does its job but doesn't get that cold. Take a while to warm up.
I would recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, Truc.
Thank you for your review. We understand your concern regarding your air conditioner. Ensure your filter is clean and nothing is blocking the louvers. Try keeping your doors close to help the airflow. Should you need additional assistance, please call our Customer Care Team at 1-800-374-4432 Mon-Fri, 8:30 am - 8 pm EST. Regards, R'Shaye
Rated 2 out of 5 stars
Don’t waste your money!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst buy ever, thought it be as good as AC window unit... boy was I wrong...on all day and I come home it’s only like 5 degrees cooler than outside ..on hot 95 degree day it was cooling only 1 degree an hour, and when I woke up it was still 83 degrees in house , and I had it set at 70!
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi, Seaul8r2! We appreciate you taking the time out to share your feedback with us and apologize that you are not fully content with your purchase. Selecting the correct sized air conditioner for the room’s square footage is essential for efficient cooling and larger is not always better. We would like to ensure that you have the correct sized air conditioner for your room and ensure that your air conditioner is performing as designed. Feel free to contact us at 1-800-374-4432 Monday-Friday 8:30am-8pm EST at your convenience.
Kindly,
Ciara


