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Customer Ratings & Reviews

Your price for this item is $239.99
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The comparable value price is $299.99

Customer reviews

Rating 4.5 out of 5 stars with 732 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers love the cooling capabilities and ease of use of this 350 Sq. Ft. Window Air Conditioner, frequently praising its simple installation and the convenient remote control. While many appreciate the price and energy efficiency, some customers noted that the unit can be noisy. The size is considered suitable for many, but the cooling power may not meet expectations for all users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 732 reviews
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Very noisy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This air conditioner is extremely noisy and doesn’t warm up at all...purchased it for a small bedroom, and doesn’t do the job at all. I am returning it back to the store

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Mimi, is your appliance not cooling properly? This appliance does not appear to be equipped with a heating option. I recommend you review the normal operating sounds in your owner's manual. Please contact us at 1-888-203-1389 Monday-Friday 8am-8pm and Saturday 8am-6pm EST for additional assistance. Best, Maggie Frigidaire

  • Rated 2 out of 5 stars

    Not impressed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a Kenmore for 10 years and it made our room so cold..we loved it. This air set down on 60 and its still warm in the room. Def do not care for it. Wish the return time was longer than 2 weeks.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Werner, thank you for choosing Frigidaire for your appliance needs. A unit too small for the area to be cooled will run continually without cooling effectively. The room remains too warm and too humid. A unit that is too large for the space to be cooled will actually be less effective than one that's the correct size. Humidity is extracted from the air as it is drawn over and around the cool evaporator coils of the air conditioner. If you still have a concern of sorts, contact us at 1-888-203-1389 Mon-Fri 8am to 8pm and Sat 9am to 6pm EST. -Jennifer Frigidaire

  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Don’t Buy.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this ac for a small size room and it does not cold. Also ac makes a lot of noise even on low!

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi, RamRam! Thank you for sharing your experience. We are sorry to hear this model is not working efficiently for you! This model works best cooling a single room between 300 and 350 square feet in size. If your room is significantly smaller, you may find that the air conditioner rapidly cycles on and off, leaving the room still warm. This may be because it is too powerful for the space and is getting bounce back from its own cold air output, confusing the sensor. Any air conditioner you purchase should always be tailored for the space you have available! If you need any further assistance, please give us a call at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience. ~Ashton Frigidaire

  • Rated 1 out of 5 stars

    Ac already broke

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ac stinks bought it 3 months ago and have to replace it already

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Oh, no! We are sorry to hear you encountered issues with your air conditioner, Millertime1210! If you are still seeking a resolution, we are happy to help! Please give us a call at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience. ~Ashton Frigidaire

  • Rated 2 out of 5 stars

    Wasn't as cold as I thought

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This AC although reasonably priced really didn't have the cooling power I thought.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi, Frankie! We are sorry to hear that this air conditioner is not working as well for you! Please ensure that the size of your room matches the BTU power of the appliance. This model is works best for rooms of 300 to 350 square feet in size, and rooms significantly smaller or larger may be cooled less efficiently. If you need any further assistance, please give us a call at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience. ~Ashton Frigidaire

  • Rated 2 out of 5 stars

    Won't buy again

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NOT CRAZY ABOUT HOW MUCH IT BUILDS UP Mildew and you can't clean it out.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi, Sassymarigrace! Thank you for sharing your experience. We are sorry to hear you experienced mildew buildup in your air conditioner! Mildew can form in damp, closed-off environments; please ensure that your air conditioner is properly installed to drain out the back and that it has fully drained when not in use for an extended period. A local HVAC professional is able to clean out the interior for you! If you need any further assistance, please give us a call at 800-374-4432 Monday through Friday, 8:30am to 8:00pm EST at your convenience. ~Ashton Frigidaire

  • Rated 2 out of 5 stars

    Air flow good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vents. Direction one way. Air flow restricted. Not a good choice for A/C.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi, Sourhside. This model provides 6-way air direction control, which enables you to achieve optimal circulation. If you are having trouble adjusting the louvers, please reach out to us directly for additional assistance. We can be reached at 1-888-203-1389 M-F from 8a-8p or Sat from 9a-6p EST. ~ Brandi Frigidaire

  • Rated 2 out of 5 stars

    Disappointing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not that great. Underperforming my small air conditioner

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi Bill. We appreciate you taking the time to share your comments. To ensure premium performance please review the manual for proper room size. If you have open doorways, fans, high sun, drapery or furniture that can affect the air flow this will reduce performance. If needed, our team can be reached by calling 1-888-203-1389 Mon - Fri, 8am - 8pm (EST) Kindly, Anna Frigidaire

  • Rated 1 out of 5 stars

    Not a quality product, poor design. Don't bother

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After having to units fail due to a poor design and even worse packaging I decided to go with an LG. The LG came packaged well and it works so far. Time will tell if the LG was a mistake.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not worth the money, doesnt get cool

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my bedroom which is not big and it can't even cool the bedroom. It would be ok for a bathroom window but that's about it. I had to buy another air conditioner

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi, Booboo! We appreciate you taking the time out to share your feedback with us. Selecting the correct sized air conditioner for the room’s square footage is essential for efficient cooling and larger is not always better. We would like to ensure that you have the correct sized air conditioner for your room and ensure that your air conditioner is performing as designed. So that we are able to do so, feel free to contact us at 1-800-374-4432 Monday-Friday 8:30am-8pm EST at your convenience. Kindly, Ciara Frigidaire

  • Rated 1 out of 5 stars

    Too loud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this unit after two days. It is way too loud. I was also not happy with the eco mode; it kicks the fan on every 10 minutes continually. Very annoying.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi, Woldemariam! We understand that some sounds coming from your air conditioner can be clamorous. Please know our design and engineer teams are constantly monitoring our brand pages for feedback and experiences, such as yours, for future reference. The air conditioner may make many sounds, such as high pitched chatter, vibration, ping, swishing, sound of rushing air, gurgle or hissing; which are a part of the normal operations. The air conditioner also is factory set to run in in eco (energy saver) mode. We understand that you have returned your current purchase and certainly hope that you will have a better experience with us in the future. Kindly, Ciara Frigidaire

  • Rated 1 out of 5 stars

    Bad air conditioner

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought less that a year worked for two month and stopped working. With all the protection plans from Best Buy no help or answer.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Air Conditioner 8000 btu

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It really does not blow ice cold air. It struggles to cool the area, as it takes quite a while. We are disappointed with this appliance.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi Nank. Thank you for providing a quick review on the performance of your air conditioner. We regret to learn you have not been completely satisfied with the cooling. If needed, please contact our customer service team by calling 1-888-203-1389 Mon-Fri, 8am - 8pm (EST) Sat, 9am - 6pm (EST). Best Wishes – Anna Frigidaire

  • Rated 1 out of 5 stars

    Purchased less than a year ago, now not working.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 6/26/19, delivered 6/27/19, installed 6/28/19. Re-installed window 6/23/20 and now not working.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Hate

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fan doesn't work well. The air is always hotter than it is outside. It doesn't cool the room down

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi, Kitsune! We appreciate you taking the time out to provide us with your feedback on your purchase and bringing your concerns to our attention. Selecting the correct sized air conditioner for the room’s square footage is essential for efficient cooling and larger is not always better. We would like to ensure that you have the correct sized air conditioner for your room and ensure that your air conditioner is performing as designed. At your convenience, please feel free to contact us at 1-800-374-4432 Monday-Friday 8:30am-8pm EST.
      Kindly,
      Ciara Frigidaire

  • Rated 1 out of 5 stars

    did not work

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    plugged the AC in, ran it for an hour, still blew warm air, returned it for a different brand.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi, Jlew! We apologize for any matters you have experienced with your air conditioner. Please know that we strive to produce quality products and your feedback does not go unnoticed. We understand you have returned your purchase, and certainly hope that you have a better experience with us in the future. Kindly, Ciara Frigidaire

  • Rated 1 out of 5 stars

    Poor Window AC

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not purchase this system. Instead get an portable 15,000 BTU LG.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    A bad purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes forever to cool a small room. I had a 5 years old 5000 BTU that was working much better.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Thank you for the quick feedback. To assist with cooling, ensure that all windows and curtains are closed to reduce the amount of heat that enters the environment. Turn the unit to a higher Fan Speed using the selector switch; this will help circulate the cool air faster. If needed, please reach out to our team by calling 1-888-203-1389 Mon - Fri, 8am - 8pm (EST) Sat, 9am - 6pm (EST) 1 (800) 374-4432 (EST) Kindly, Anna Frigidaire

  • Rated 1 out of 5 stars

    Noisy AC

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most terrible AC is the most noisy I have ever have.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not powerful. Poor product . Very expensive. Would not recommend

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi, Eljay1977! We apologize that you are not content with your purchase and thank you for sharing your feedback. Selecting the correct sized air conditioner for the room’s square footage is essential for efficient cooling and larger is not always better. We would like to ensure that you have the correct sized air conditioner for your room and ensure that your air conditioner is performing as designed. Feel free to contact us at 1-800-374-4432 Monday-Friday 8:30am-8pm EST at your convenience.

      Kindly,
      Ciara Frigidaire