Customer Ratings & Reviews
- Model:
- FHPW122AC1
- |
- SKU:
- 6483565
Customer reviews
Rating 4.2 out of 5 stars with 553 reviews
(553 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers consistently note the 3–in-1 Portable Room Air Conditioner's excellent cooling performance and ease of installation. Many appreciate its user-friendly features, including the remote control, while some find the unit heavy and the exhaust hose prone to issues. Noise level is another area where opinions diverge, with some users finding it acceptable and others noting it can be quite loud. Overall, the air conditioner receives positive feedback for its cooling capabilities but also draws criticism for certain aspects of its design and functionality.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Portable air conditioner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such a great item . Works comfortably well . For a open item I received an item that was brand new .
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Happy customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got this not so long ago and I love it! It was easy to install and put together… thinking about purchasing another one for my bedroom 100/100 recommend
I would recommend this to a friend - Pros mentioned:Cooling
Rated 5 out of 5 stars
Keeps me cool!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This works very well! Glad I got it just in time for the heat!!
I would recommend this to a friend - Pros mentioned:CoolingCons mentioned:App, Hose, Weight
Rated 4 out of 5 stars
Pushes a lot of cool air. App connect issues.
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We currently have 2 hvac units, one of which is on it's last leg. It doesn't push as much cold air as it should. Instead of paying the insanely high replacement fee for a new unit we decided to try this one for one of our rooms. I don't think the room is quite 550 sq ft but it is upstairs which makes it a littler harder to cool down. The Frigidaire unit has some heft at around 70lbs, so the definition of portable may be determined on how strong you are. It does have caster wheels so moving it around 1 level shouldn't be an issue for most people. The front features your basic window unit controls like fan speed, and sleep mode. The remote is small and has the temp setting on it as well as sleep and timer etc. It has a lit display that shows the temp setting making it easy to read in the dark. It comes with a replaceable air filter and a dust filter that is washable. There is also a dehumidifier mode that removes moisture from the area, great for when the humidity level ticks up and makes everything sticky and uncomfortable. Using the unit is relatively easy. Just pick a temperature you want your area to be and set it to auto. The unit will go to the temp suggested and attempt to keep it that way. The unit blows out some really cold air on high. We have been leaving it on high on the really hot days. The hose gets really hot and the heat coming off of it actually hindered the AC's ability to cool more quickly. It worked well during the day for our upstairs room but took a while to cool. We may go ahead and put some type of insulation covering on the exhaust hose to help with the heat. The hose and window adapter fit a vertical or horizontal openings. They feel rather cheap like most portable units and get very hot during really hot days. I would suggest some type of foam sealant or insulation to go around the window adapter as it's never a perfect seal to your window. The other issue I had was the app. It took several tries to connect the app to my unit. The app enables scheduling which is really helpful. I was finally able to get it connected after multiple tries. Not sure if it was on my end or theirs as most of my other connected electronics don't give me issues. Using the app is nice since you can monitor the status from anywhere and see how the machine is doing and temps of both the room and what the unit is set on. All in all I think this is a useful unit. It does have it's drawbacks but I feel like they're the same negatives most other portable AC units have. A few modifications I think will help (insulate the hose, seal the window adapter) and will try out. It's worked well in our upstairs area, keeping it cool and dry during some hot days. The app seems to be holding out for a few days with no loss of connection so maybe that is a one time issue. I do enjoy using the app while at work and monitoring the temps. I would recommend this unit for someone looking to cool down a smaller area.
I would recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi, Charliehustle77! We appreciate the time you took to share this thorough review of your portable AC with us. While we understand that you have a few concerns here and there, we are thrilled to know that overall you are enjoying this unit and what it brings to your home. If you have any new issues with the connection to the Frigidaire 2.0 app, please connect with our SmartHelp team at 1 (800) 311-4667. They can be reached Monday – Friday, 8:30 am – 6 pm EST. ~Keyanna
- Pros mentioned:Cooling
Rated 5 out of 5 stars
Great Product
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has really cooled our house down and would definitely recommend!!
I would recommend this to a friend - Pros mentioned:Cooling
Rated 5 out of 5 stars
Runs smooth and efficient.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It worked great during the summer, perfect to keep room temperature cool.
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Quiet and great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great small conditioner, cools my 25x25’ room well. And fairly quite compared to my last portable AC
I would recommend this to a friend - Pros mentioned:Cooling
Rated 5 out of 5 stars
fantastic
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great ac, blows cold. very good for price don't have any complains
I would recommend this to a friend - Pros mentioned:Size
Rated 5 out of 5 stars
Good for small bedroom.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good sized unit for a bedroom in an apartment. Not as good for a small sized living room.
I would recommend this to a friend - Pros mentioned:Cooling
Rated 5 out of 5 stars
A/C
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well for my bedroom and keeps it cool all day even when the heat oustide is at its peak.
I would recommend this to a friend - Pros mentioned:Cooling
Rated 5 out of 5 stars
Burr is it Hot outside!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good to be cool again! Although I thought with this being 10000 BTU it would cool more than my oversized bedroom. But it keeps that very cold!!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great Portable A/C
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The buying experience at Best Buy was first rate. The A/C works as expected. Highly recommend.
I would recommend this to a friend - Pros mentioned:Cooling
Rated 5 out of 5 stars
Excellent mobile air conditioner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit is a god send for our upstairs bedroom, which never got cool enough in the summer.
I would recommend this to a friend - Pros mentioned:Cooling
Rated 5 out of 5 stars
Great A/C
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works very well. Keeps game room cool. Much Recommend
I would recommend this to a friend Rated 3 out of 5 stars
Not Bad Not Best For Full Smart Control
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a bad portable AC unit, the filter does seem to get dirty pretty fast. But luckily you can just take them off and clean it. it did come with a wheel that was broken out of the box, but since its on carpet and not moved much I didn't worry too much about it. Other than that, I just have a couple of issues with the Amazon Alexa where when you tell her about a command for the unit it says unit not responding but the unit does as the command said. (weird) App works fine but actual remote that came with it keeps disconnecting from unit somehow.
I would recommend this to a friendBrand response from FrigidaireSupport
Posted .We're sorry to hear that your experience hasn't been the best with your portable air conditioner. One of our highest goals is customer satisfaction and your feedback will help us understand our strengths and identify areas for growth. We hope that you may give us another chance in the future. If you need further assistance, please feel free to contact us via Live Chat or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST and we will dive right in. We look forward to hearing from you!
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great buy.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a fantastic produce. I’m impressed and would but this again.
I would recommend this to a friend - Pros mentioned:Cooling
Rated 5 out of 5 stars
Awesome Portable Air-conditioner
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Last week our air in our home was not working. I purchased the the air conditioner and it lower the temperature in my upper level in my home.
I would recommend this to a friend Rated 4 out of 5 stars
Cools Quickly, A bit bulky and loud
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Knocked off one star because of how loud this AC can be even on the lower setting. The hose that vents the hot air is constantly coming apart so moving it to a different room in the house is a pain. Wouldn't call it "portable" rather just not a window AC unit.
I would recommend this to a friendRated 5 out of 5 stars
The best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My favorite I order one every year it’s get the job done
I would recommend this to a friend- Pros mentioned:Cooling
Rated 5 out of 5 stars
Works great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Put in a room with 2 windows sun side. Cools the room down and keeps it comfortable
I would recommend this to a friend












