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Customer Ratings & Reviews

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Customer reviews

Rating 4.2 out of 5 stars with 562 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 3-in-1 Portable Room Air Conditioner's cooling capabilities, ease of use, and acceptable noise level. Many find the overall performance fantastic and appreciate the convenient size and remote control. Some customers have expressed concerns regarding the unit's weight, the quality of the window kit, and the hose, while a few reported issues with the app and the unit's condition upon arrival.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 562 reviews
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great AC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic little unit that does the job…cools my rooms.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Portable AC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well. Keeps room cool during extremely hot days

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a small home and this is able to cool the entire house.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Portable A/C

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing i love the portable a/c its so easy to set up too

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its good for a regular size room.very quiet and blows good air.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cools off better then my old one no need for two anymore

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    AC blows cold.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works great! Except the window installation kit that came with it didn’t fit in my window so I had to rig it.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Great portable air conditioner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Keep my living room cool on the warmer days.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Just don’t!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst ac ever. Did not last at all and the ac requires you to use a screwdriver to change on of the filters. Not sure why the engineers went that route. If you do get it make sure you get the warranty but be warned you have to take it to the store and then send it for repair, it is not the product replacement where you can just take it and swap it out which is a pain when you need ac and have to wait for an answer! Only lasted less than six months before it quit cooling. We ended up replacing with the Dreo and it blew this one out of the water the first day!

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi, Randy! Thank you for sharing your experience with your Frigidaire air conditioner. We’re truly sorry to hear that it didn’t meet your expectations and that you encountered issues with both the performance and the maintenance process. That’s not the experience we want for our customers, and we understand how frustrating it must be—especially when you depend on your AC to keep your home comfortable.

      If you need further assistance, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. - Patrick Frigidaire

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good AC

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent AC Perfect and easy to move. I love it.

    I would recommend this to a friend
  • Cons mentioned:
    Condition

    Rated 1 out of 5 stars

    Dont buy open box unit

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought i got a great deal on the open box excellent and i was completely wrong. I opened the box and animal hair went flying everywhere. The unit and filters covered in animal hair. Smells like mold from water sitting inside. Also the prongs for the cord are bent and missing the 3rd grond prong. I would not recommend buying the open box unit at all because someone used this unit for a couple months then returned it. The fact that best buy didn't even check the actual condition is concerning.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      We appreciate you stopping by to share your feedback with us and bringing your concerns to our attention. It was an uncommon instance. We'd like to learn more about your specific situation and make things right. At your convenience, please contact us via Live Chat or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -Christian Frigidaire

  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Works great, cools the room great and keeps it coo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, cools the room great and keeps it cool

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Portable AC

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This portable AC unit works well and keeps the room cool

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Air conditioner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this air conditioner cools my whole apartment.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    great ac

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great and keeps my room frosty. definitely keep swing mode on though.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My favorite I order one every year it’s get the job done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great AC

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for my loft photo studio. A bit noissy.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Awesome! Bought 2!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have a large home so we bought 2!! They keep our home nice and cool...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Keep Cool

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s getting hot ‘get you the portable AC before it’s out. Of stock

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Pretty well AC unit

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good some days. Feel like some days it’ll work great and others not so much but avg.

    I would recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Thank you for providing us with your feedback, PedroP! Customer satisfaction is our top priority, and we encourage you to let us know if there’s anything we can do to deliver an even better experience next time. You can contact us by live chat at www.frigidaire.com or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist. -Rox Frigidaire