Customer Ratings & Reviews
- Model:
- FHPW122AC1
- |
- SKU:
- 6483565
Customer reviews
Rating 4.2 out of 5 stars with 553 reviews
(553 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers consistently note the 3–in-1 Portable Room Air Conditioner's excellent cooling performance and ease of installation. Many appreciate its user-friendly features, including the remote control, while some find the unit heavy and the exhaust hose prone to issues. Noise level is another area where opinions diverge, with some users finding it acceptable and others noting it can be quite loud. Overall, the air conditioner receives positive feedback for its cooling capabilities but also draws criticism for certain aspects of its design and functionality.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Noise level
Rated 5 out of 5 stars
Air Conditioner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We loved it but it was kinda loud at First but it did get quieter
I would recommend this to a friend - Pros mentioned:Cooling
Rated 5 out of 5 stars
Works great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Covers a room that AC doesn’t work as well.
I would recommend this to a friend Rated 4 out of 5 stars
Conditionally solid
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great air conditioner but don’t go by the sq foot for coverage, please consider high ceilings, door level of building if applicable, and insulation.
I would recommend this to a friend- Pros mentioned:Cooling
Rated 5 out of 5 stars
I HIGHLY RECOMENDED!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent unit!! It does the job well done in the room!!
I would recommend this to a friend Rated 5 out of 5 stars
Garage ac
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not bad i installed it on my garage and is working perfect
I would recommend this to a friend- Pros mentioned:Cooling
Rated 5 out of 5 stars
Shop air conditioner
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic purchase, works perfectly for the situation
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Aire acondicionado
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works very good excellent buy...............,......
I would recommend this to a friend - Pros mentioned:Cooling
Rated 5 out of 5 stars
great portable unit
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works great on my living room which approx 400sqft
I would recommend this to a friend Rated 5 out of 5 stars
Icecold
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! I love the remote that it comes with.
I would recommend this to a friendRated 1 out of 5 stars
Only good for three months
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit was used for about three months last year and worked perfectly fine. Filters were cleaned per the instructions in the manual. It was stored during the colder months and was taken out for use again almost a year to date of original purchase. The unit does not cool the room. It does not emit cold air. I have tried all troubleshooting that is in the manual and given by the manufacturer's customer service. It still does not work.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi ChristinaA! Thank you for sharing your experience, and we're truly sorry to hear that your unit is no longer cooling properly after only limited use. It’s clear you’ve done everything right by maintaining the filters and following all troubleshooting steps, so we completely understand your frustration. While we know how disappointing this is—especially when you're relying on the unit—we’d like to take a closer look and explore possible solutions. Please don’t hesitate to reach out to us via live chat at Frigidaire.com or by calling 1-800-374-4432, Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. We’re here to help and will do our best to resolve this for you. - Reed
Rated 3 out of 5 stars
Just enough to make your place not hot
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The air blowing were cold but it takes a while to make the whole room a little cold. It took 3 to 4hours but still not cold enough. Youre better off opening the window to get the cold breeze.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi there, valued customer! Thank you for making time to provide us with your feedback. We are saddened to know that your experience didn't match your expectations. Our team will evaluate your review to help in implementing future design improvements to our product lines. - Jessica
Rated 2 out of 5 stars
beware of Open Box excellent units
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought an open box excellent. The box is pretty beat up and torn/wet on the bottom, heavily taped with Best Buy return tape. The unit seems brand new, original blue factory tapes are on the unit. However, it's missing key items to install/connect the unit such as the window venting kit. Orderd a kit from Amazon to test it out. Contacted Best Buy online support and the agent told me to go to the local Best Buy store to receive the missing parts. Was laughed at by the high school CS agent and even the Mgr was not even slightly interested in resolving the situation.
No, I would not recommend this to a friendRated 4 out of 5 stars
Ok product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good but dont like that i have to drain the water out
No, I would not recommend this to a friendRated 4 out of 5 stars
Very nice air conditioner.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice little air conditioner. I like the fact that it doesn’t hang out the window. I think window air conditioners look tacky.
I would recommend this to a friendRated 5 out of 5 stars
These are nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, better than expected. Really like that they don't have to be drained if you keep the dry function off
I would recommend this to a friendRated 1 out of 5 stars
Only last 8 months
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Live in a climate where A/C is used about 4 months a year, A/C lasted 2 summers so about 8 months of use then started freezing and spitting ice out. Contacted Frigidaire they said it only had a year warranty to have a nice day. Overall disappointed worked well for the 8 months but longevity and reliability of this product are poor. never had an A/C that stopped working so quickly.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi, Marissa, we apologize that this has been your experience with your appliance in such a short time. This is not the experience we want for new owners such as yourself. We recommend reaching out to us via live chat at https://www.frigidaire.com/en/ or by phone at 1-800-374-4432. Our experts are available to assist you Monday-Friday, 8:30 am - 8 pm EST. - Maico
Rated 4 out of 5 stars
work as advertised
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as advertised. only issue was the seal foam was not enough for my window.
I would recommend this to a friend- Pros mentioned:Cooling
Rated 1 out of 5 stars
Not happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not happy at all. The a.c. Works but it leaks at after about 5 minutes because it’s a crack on the bottom of the unit. Now I didn’t use the ac right away but when I noticed the water on the floor I called and Best Buy tells me that it’s pass 15 days and I can’t return it. But I do have a factory warranty so now Ben trying to call Frigidaire for a week now and sent two emails and no reply. They are not answering the phone. And they do is tell you to go online.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello,
We're truly sorry to learn of your experience with your air conditioner. We would love to see how we could best assist you with the leak. Please come chat with us live on our branded page Mon-Fri, 8:30 am-8 pm EST. -R'Shaye
Rated 4 out of 5 stars
Bonus room solution
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall solution to a problem bonus room. Much cheaper than adding a mini-split
I would recommend this to a friendRated 4 out of 5 stars
Portable A/C
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great but still have a hard time to cool down a room of 350 sq ft
I would recommend this to a friend












