Customer Ratings & Reviews
- Model:
- FHPW122AC1
- |
- SKU:
- 6483565
Customer reviews
Rating 4.2 out of 5 stars with 553 reviews
(553 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers consistently note the 3–in-1 Portable Room Air Conditioner's excellent cooling performance and ease of installation. Many appreciate its user-friendly features, including the remote control, while some find the unit heavy and the exhaust hose prone to issues. Noise level is another area where opinions diverge, with some users finding it acceptable and others noting it can be quite loud. Overall, the air conditioner receives positive feedback for its cooling capabilities but also draws criticism for certain aspects of its design and functionality.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Stay away
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very laud out of the box, can't even cool room 10x12.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi, Joseph! Please know that we strive to produce quality products, and your feedback does not go unnoticed. We are sorry your experience didn’t match your expectations with your Frigidaire 3–in-1 Portable Room Air Conditioner. We're here to help.
Please join us via Live Chat on our website at https://www.frigidaire.com/en/ or through our Customer Support by calling 800-374-4432. We are open Monday through Friday, 8:30 a.m. to 8:00 p.m. EST. Thank you, and have a great rest of your day! - Maico
Rated 5 out of 5 stars
AC
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product arrived as scheduled and was delivered in good condition. Unfortunately it was not right for our application so we had to return.
I would recommend this to a friendRated 5 out of 5 stars
Wonderful service
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Courteous and web and pick up was convienient and on point
I would recommend this to a friendRated 5 out of 5 stars
Happy with Frigidaire portable room air conditione
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent. Good price and good condition. I buy this for give to mi nephew for the bedroom of new member family. (Her Baby)
I would recommend this to a friendRated 5 out of 5 stars
has been running great
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.im a very hot sleeper, this has been a great addition to my bedroom to keep me nice and cool at night
I would recommend this to a friend- Pros mentioned:Cooling
Rated 1 out of 5 stars
Extremely high electricity bill! With one month us
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely high electricity bill!! Just month use. They give you only a 15 day return period so theres no returning it afrter that first electric bill. It does cool nicely. But be aware your bill will double. Get a window unit if you can. They are alot more energy efficient.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Good for a midsize room
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just what I expected. It had a hard time during a few 95ºF+ days, but other than that, it was all good.
I would recommend this to a friendRated 5 out of 5 stars
Excellent portable A/C
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Frigidaire model FHPW122AC1. You won’t regret buying this A/C. Solid product, works great. Highly recommended.
I would recommend this to a friendRated 5 out of 5 stars
Good unit.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to setup and get going. Filter is easy to clean. The automatic temperature works great.
I would recommend this to a friendRated 5 out of 5 stars
Ac
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great the only complaint I have is with the vent ends came off a few times
I would recommend this to a friendRated 5 out of 5 stars
Air-conditioned
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and great service of your company love the place
I would recommend this to a friendRated 5 out of 5 stars
Great unit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. It cools very well and has many other features that are easy to use.
I would recommend this to a friendRated 3 out of 5 stars
Warm Air
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It only blew cold air in cooler environments but not when I needed the cool air the most
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi there, valued customer! Thank you for making time to provide us with your feedback. We are saddened to know that your expectations did not match your expectations. Please know that we never want our customers to feel unhappy with their investment. Should you need assistance in the future, feel free to contact us at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, we'll be happy to assist. - Jessica
Rated 5 out of 5 stars
Great value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exceeds expectations in the way it works. The cell interface is a great feature.
I would recommend this to a friendRated 5 out of 5 stars
Portable AC
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing AC! you can turn on from anywhere on your phone and control the climate features, etc.
I would recommend this to a friendRated 5 out of 5 stars
Cooler Now
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery worked out well, box fairly in good shape ; No broken wheels . Very easy to use
I would recommend this to a friendRated 1 out of 5 stars
Really disappointed in Best Buy
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was excited to purchase this unit. Website says recommended for rooms of 550 sq ft. However, when it arrived, the spec on the box indicates 350 sq feet. Apparently if you go through the customer pictures on the website, this was an issue raised over a year ago. Seems like best buy is engaged in false advertising. I contacted a customer service chat who informed me my options were to drive a half hour each way to the nearest Best Buy Store and have them figure it out. Inaccurate labeling, poor process for resolution, really unhappy.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi, there. Thank you for sharing your feedback. We're sorry to hear about your experience, and we hope you get proper assistance. If you need any assistance with Frigidaire products, please connect with us directly at your earliest convenience at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. ET or via live chat at frigidaire.com, and we'll be glad to assist. ~Ruth
Rated 2 out of 5 stars
NOT EFFICIENT
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.extremely loud and does not cool room as indicated. WIFI connection slow and sometimes does not connect.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Thank you so much for taking the time to leave us feedback, JayH. We're sorry to hear that the appliance did not live up to your expectations. Our team will evaluate your review to help implement future design improvements to our product lines. Air movement sounds are normal. If the sound is too loud, lower the FAN setting. If there is anything we can do to improve your experience, please let us know. You can reach out to us by live chat or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and our experts will be happy to assist. - Christi
- Pros mentioned:Cooling, SizeCons mentioned:Weight, Window kit
Rated 4 out of 5 stars
Great unit for garage or home
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We wanted this unit for our garage. We have a large 3 car garage (just under 500 s.f.) and it is too hot and humid to be out there long in our climate without a fan. So we decided to try this unit. The hardest part is it will be delivered to your front door and you need to move it. The box is big and the unit weighs 70 lbs. A dolly will be very helpful and then just remove the top of the box to unpack. The instructions warn not to use with an extension cord so that limited positions in our garage as the cord is only 7’ in length and the exhaust hose only goes up to 59”. Our outlets are placed higher so that used up some cord footage. With the caster wheels it moves easily on a flat surface. We didn’t try on carpeting. The air conditioner makes several noises depending upon mode and stage of the process. This isn’t a quiet unit to sleep with, even in low mode. We tested on a humid 85 degree day. Our garage showed 90 degrees when we started. First we used Cool Mode, Hi and set to 65 degrees. After 30 minutes our garage was at 85 degrees, after an hour it was 80 degrees. The Swing function is also helpful at moving the air around. We were working on a project and came back after 2 hours of run time and it was 70 degrees but felt cooler. Probably because of the air flow in the garage. Dry Mode was also tested and really lowered the humidity. In Dry Mode the fan only runs on Lo speed. The unit doesn’t come with a drip pan or a drainage hose. We used a garden hose to drain but had some trouble connecting it. Our garage has a coated floor so if the unit would leak we would be okay. You can also activate the Ionizer for cleaner air; we didn’t notice much of an improvement. My main complaint is that the exhaust hose can disconnect if you bump the unit. The exhaust hose and connection should be made of better materials so it stays put. It also gets hot. Unit controls are well labeled and easy to use. The included remote also works well. I think we will Velcro the remote to the unit so it doesn’t get lost. We didn’t try the window kit, but it felt a little flimsy with a very cheap foam strip. We had some heavy-duty foam left over from another project that worked very well. The Wi-Fi connection wasn’t working in our garage so I cannot review how that feature works. This is a great portable unit. It works well and has several features. I really like that it dehumidifies but wasn’t impressed with the drainage process. It is perfect for our garage.
I would recommend this to a friend Rated 5 out of 5 stars
Love this
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this unit I wanted a black one but bought black car wrap and wrapped the front
I would recommend this to a friend












