Customer Ratings & Reviews
- Model:
- FHPW122AC1
- SKU:
- 6483565
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers consistently note the 3–in-1 Portable Room Air Conditioner's excellent cooling performance and ease of installation. Many appreciate its user-friendly features, including the remote control, while some find the unit heavy and the exhaust hose prone to issues. Noise level is another area where opinions diverge, with some users finding it acceptable and others noting it can be quite loud. Overall, the air conditioner receives positive feedback for its cooling capabilities but also draws criticism for certain aspects of its design and functionality.
This summary was generated by AI based on customer reviews.
Works Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Love the option to use ‘swing’ distributing air up and down.
I would recommend this to a friendBest Buy’s number one
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent products I always love to buy my electronic stuff from Best Buy
I would recommend this to a friendNo problems as of yet
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was shipped in excellent condition and 2 days early. Very satisfied so far.
I would recommend this to a friendgreat unit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.simply put it is great. I can use it on wifi or thru alexa or google or from the app
I would recommend this to a friendPortable ac
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have small pets and a dog, I got this for an emergency Air conditioner if the central AC was to ever go out
I would recommend this to a friendOK
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would be better if dry mode didn't need to be continuously drained as I have no where to let the water drain out
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi there, Tyler! We appreciate you stopping by to share your feedback with us and bringing your concerns to our attention. For dry mode, the unit will continuously drain moisture from the room and the fan speed will be automatically set to "Lo", which cannot be changed. Furthermore, in this mode, condensate drainage is required. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat or call us at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. ~ Sam
review
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t work as well as I had hoped, but still a good product. Would probably work better in smaller area
I would recommend this to a friendFrigidaire
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The portable air conditioner is definitely worth the price
I would recommend this to a friendWorth it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product, cools my 2 of my rooms. Simple to install & operate. Doesn’t take up a lot of floor space.
I would recommend this to a friendAC
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Loved it and would definitely buy again.
I would recommend this to a friendNot As Adevertised
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit is advertised for up to a 550 sq ft room which I find inaccurate. I installed this in a 400 sq ft room and the cooling capability is average at best. In addition the fan speed is not very fast which attributes to its fair performance
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi there, valued customer! Thank you for making time to provide us with your feedback. We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations. We understand that there are no number of words that can change your views and experienceat this time. We wish that we could erase your experiences; however, we will work hard to improve your future exposure to our brand and products. - Jessica
- Pros mentioned:Cooling
No customer service
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The AC is strong and cools a good size one bed room apt ,but customer service is the worst i have ever seen i am still on hold waiting for management to pick up the phone
I would recommend this to a friendBrand response from FrigidaireSupport
Posted .We would like to sincerely apologize that your experience with the customer service was less than satisfactory. We know how important it is to have customer service you can count on, and we want to help make this right. For us to better assist you, please do connect with us via live chat at Frigidaire.com or call us at 1-800-374-4432 Monday-Friday 8:30 am- 8:00 pm EST. - Maria
Cools nicely
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the app and wifi use ability. Also the fact that Alexa can turn it off and on by voice is nice
I would recommend this to a friendQuality portable air conditioner for the BTU’s
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great output for the size of this portable air conditioner
I would recommend this to a friendTerrible
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its turns it self on and off nonstop throughout the night, even it you set the fan to run it just does what it wants, and this is even worse because it’s insanely loud ao it wakes you up
No, I would not recommend this to a friendGreat portable a/c
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great back up air conditioning for hurricane season!!!
I would recommend this to a friendportable?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Almost impossible to move across carpeting. NOT very portable.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .We regret that this has occurred and we are sorry to hear that your experience has not been the best. This is definitely not how we want your ownership to proceed. At your convenience, please connect with us via Live Chat, or call us at 1-800-374-4432 Monday-Friday 8:30 am-8 pm EST, and we’ll be happy to assist.-Angel
Best AC ever
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect in every way. The scheduling feature is top tier. My room is always cool
I would recommend this to a friendNot happy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This air conditioner looks nice, and I like the fact that I can control it via my phone from anywhere. Unfortunately that is the exrent of the good news. I live in a 375 sq ft studio and it can't even keep that cool. The temp outside is 95⁰ and I can't get it to cool under 75⁰ even after running all day and all night. I bought it on June 6, and was going to return it on June 25, but when I looked at the website, it said my item had already passed the return window. VERY DISSAPOINTED
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello RichardF,
Thank you for taking the time to provide us with your review and experience! and thank you for bringing this to our attention! We understand the unfavorable reviews you have seen regarding our appliances. We do read reviews on our appliances, take every inquiry very seriously, and handle each concern on a case-by-case basis. We're sorry to hear you feel this way, we strive to ensure we provide the best experience possible for our consumers. We would adore the chance to see how we can contribute to resolving this issue. To discuss this further. Please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
- Owen
Pretty cool
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, clean the filter every 225 hours and you are good
I would recommend this to a friend