Customer Ratings & Reviews
- Model:
- FHPW122AC1
- SKU:
- 6483565
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Ease of Use
Rating 4.4 out of 5 stars
Customers are saying
Customers consistently note the 3–in-1 Portable Room Air Conditioner's excellent cooling performance and ease of installation. Many appreciate its user-friendly features, including the remote control, while some find the unit heavy and the exhaust hose prone to issues. Noise level is another area where opinions diverge, with some users finding it acceptable and others noting it can be quite loud. Overall, the air conditioner receives positive feedback for its cooling capabilities but also draws criticism for certain aspects of its design and functionality.
This summary was generated by AI based on customer reviews.
What a deal!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Real good unit for dehumidifier and air conditioning.!
I would recommend this to a friendReturned immediately
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Made a constant noise after 5 minutes of operation. Sounded like a baseball card in the spokes of a bicycle tire, or an airplane taking off.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Thank you for taking the time to write a review for us. We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations and we understand your frustration. Should you have any additional questions or concerns, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -Christian
More heat than cool air
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This portable AC unit was easy to set up and the Mobile App is very convenient. Unfortunately, it never cooled enough to be comfortable and that could be because it also generated a lot of heat from the back. The hose was always felt "hot". It was set to 68 degrees, It never went below 77.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi, Lee. We're sorry to hear that this is what you've encountered with your appliance. We want to make sure you get proper assistance, and Frigidaire is always here to help. Please don't hesitate to contact us via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST. ~Ruth
Very good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good air let know about it to buy it so get it
I would recommend this to a friendSave yourself the trouble and money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.But the insignia 350sqft unit instead. This thing says 550sqft but is the same btu rating as the 350, it barely cools, and the window install with the hose is so bad and frustrating you will put a hole in your wall.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Oh, no! We feel how frustrating this experience is, and we want to make sure your issue is getting the right attention. We want you to know that we are here to assist you in any way we can. Please don't hesitate to contact us via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST. ~Ruth
Summer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its not good enuff for my room have to emty water every 4 hours
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi, Summer! Thank you for taking the time to share your experience with us. We always welcome customer feedback as we use this for continuous improvement of our product. Should you need to reach us, please connect with us via live chat Monday-Friday 8:30 am- 8 pm EST or by phone at 1-800-374-4432, and we’ll be happy to help. ~ Christy
Broken and scratched
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Air cond runs well But came scratched and the window air vent slat was broken Frustrating !!!!
I would recommend this to a friendBrand response from FrigidaireSupport
Posted .Oh no!
We always want the best for all our family members and sorry this happed to you and your family. We would love to speak with you should still need any help with your appliance. Please call us at 800-374-4432 Mon-Fri, 8:30 am-8 pm EST. -R'Shaye
Item was never was sent to me
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this product over 1 month ago and it’s still not here! I haven’t not received an update on when it will arrive. I am very frustrated!
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi Matthew G.,
We’re sorry to hear that your order has been delayed, and we truly appreciate your patience. Your feedback is incredibly important to us as we work to improve our products and services.
If you have any additional suggestions, comments, or concerns, we’d love to hear from you. You can reach us via Live Chat on our website at Frigidaire.com or contact our Customer Support at 1-800-374-4432. We’re available Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST.
Thank you again, and we hope you have a great rest of your day! - Maico
Waste of Money
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought it was an easy nice and cool Air conditioner. But I was wrong, is not even good for a garage while you are doing a workout. It puts out more heat than cold air. And if you don not have a window closed o the equipment, you cant use it.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, Orlando.
Thank you for your feedback. You are correct if you have this model in a space where there is no window to install the exhaust hose it will not operator efficiently. As all the hot air that is being pulled from the room is only being pushed back into the room. Should you have any questions, feel free to call us at 800-374-4432 Mon-Fri, 8:30 am-8 pm EST. -R'Shaye
Not worth the money
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not cool as you would think directly in front of it yes but remaining part of room still hot don’t buy if you want to cool a larger room
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .We're sorry to hear that you had a bad experience with your refrigerator in such a short time. Please know that it's important for us to hear if our products are meeting our consumers' expectations. At your convenience, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. -Christian
Works ok
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This works ok, doesn't cool as much as I thought it would.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi, Stephanie.
Thank you for sharing your feedback. Please check to ensure your filter is clean and nothing is blocking the louvers. Also, please ensure the appliance is in room sized around 550 sq. ft. However, please ensure the room is not too small for the appliance as that can work against the cooling process. Please contact should you have any questions, you can call us at 800-374-4432 Mon-Fri, 8:30 am-8 pm EST. -R'Shaye
- Pros mentioned:Cooling
great buy
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this unit works great, i work outside all day and do not want to be hot at not, use this in my bedroom to keep it extra cold
I would recommend this to a friend Not bad, but look elsewhere if possible.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not great for continuous cooling. Even on cooling mode, the compressor kicks off often and just blows warm air. When the compressor is running it is does blow cold air, it just cycles too much.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi JesseP! We're sad to hear that the portable air conditioner didn't match your expectations, and we appreciate you taking the time to share your feedback with us. If your portable air conditioner is turning off and on every few minutes, your unit is probably too large for your room and is "short cycling." This happens when cold air from an oversized unit bounces off the wall and back towards the unit, creating a room temperature reading that's cooler than the actual temperature. In the event that the tips provided do not resolve your concerns, please connect with us via live chat or by phone at 1-800-374-4432. Monday–Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Lauren
Leaks everywhere
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This unit leaks, a lot. Followed all recommendations to trouble shoot, water leaks constantly. Currently we have it up over a large pan which needs to be emptied several times a day. In reading other reviews evidently this is normal. I would not purchase again.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Thank you for bringing this to our attention, Seacoast! We're sorry to hear of the leaking from the air conditioner and we would like to help. If high humidity is in the room, slowly decrease the temperature setting over time so the unit is not overwhelmed while it is removing the moisture. If you may have any additional concerns, please feel free to contact us by phone at 1-800-374-4432, Mon-Fri, 8:30 am-8:00 pm EST. -Katrina
- Pros mentioned:CoolingCons mentioned:App, Weight
Nice unit!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Frigidair 3-in-1 Portable Room Air Conditioner was packed very well. The bands easy to remove and the top and sides just slide up and off the unit. Then the unit, pick up and off the packaging base, but it's heavy. The exhaust venting and window template are well made, but still just plastic, and found they would work just fine in my vertical crank windows. The unit responds very well to the remote but it has to be pretty close, about 15 ft. There is no place on the unit to store the remote when not in use however. My last portable unit did have that so it's missed here. The manual was easy to understand and easy to follow it described the panel accurately and had a good troubleshooting guide. The app was slow to connect to the unit and to wifi and had to sign in to the app multiple times. Once connected though, it worked great. The unit cools wonderfully. Took the garage from 97 degrees down to 86 in an hour and a half. The garage is just over 500 square feet and we cool it when we're working in the woodshop area to make it more comfortable to work in. The air coming out of the unit was 66 degrees which is very nice. We vented under the garage door which means we also had to block off the rest of the bottom of the door with cardboard. Also keep in mind, the top of the door, still swung in so still letting heat in. Not ideal, but gives a good example of how well the unit did in not great conditions. If inside a house with just a window to block off, I believe the unit would do even better. When in dehuimidify mode, it only allows low fan speed and there's a connection for a hose for the condensation to drain. The unit is pretty quiet and had no vibrations or excess noises. The ionizer is a nice touch, but given we were using it in the garage, it wasn't a great place to test that feature. The filters are easily accessible and easy to clean. If we need to use this unit in a situation where our AC goes out in our house, I believe it would be great for a single room or blocked off pair of rooms.
I would recommend this to a friend Window Units are Better
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Used in the master bedroom (average-sized, not big), it did not keep the room cool and needed draining by the second day of use. I got a window unit that did a much better job.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .We're terribly sorry your experience has been less than excellent. It's never our intent to have you feel that we don't care, because we do. If you feel that the sound is no longer tolerable and is not normal anymore, our team would like to step in and assist you with resolutions. Feel free to connect with us at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST.-Angel
Not efficient
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Creates more heat than it cools. The design of a very thin, plastic tube to move the hot air out cause a large area of heat behind the unit, making the room have a small area where you can feel the cool air, but most of the room is filled with hot air. How hot, you might ask. Extremely hot. Even wrapping the exhaust tube with some insulation does not prevent the room from heating up. This thing is really counter intuitive.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello there. Frigidaire is passionate about making it easier for all families to live a little better every day. This is not the ownership experience we would want for you, and we can understand your disappointment. For further assistance, feel free to contact us via Live Chat at frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST. -Ruth
Poor poop crap machine
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst portable ac ever i try to be fair if i ever do a review wich i rerely do i think this is like my second or third one ever but that said horrible it had so much water pimping out of it you could have filled a lake and it didn't stay on cool it just kept short cycling and i have one of these and know how you need to operate it to make it work and this one is straight garbage and for the price!! Save yourself
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hello, Thisairconditioneriscrap! Thank you for your sharing your review with us. We are sorry to hear that you have not had the best experience with your portable room air conditioner. This is certainly not the experience we would want for you. Should you need further assistance, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana
Frigidaire Portable Air Conditioner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Used a few months and stopped cooling. Would not recommend.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .We’re very sorry to hear about the issues you’ve experienced with your unit after just a few months. We understand how disappointing this must be and regret that it didn’t meet your expectations. If you decide to reach out to our customer service team, we’d be happy to assist you further. At your convenience, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.
-Chris
Crap Exhaust
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unit functions. The exhausted supplies are cheap, easily come apart, and are designed for windows with VERY specific measurements.
No, I would not recommend this to a friend