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Customer reviews

Rating 4.2 out of 5 stars with 562 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

82%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 3-in-1 Portable Room Air Conditioner's cooling capabilities, ease of use, and acceptable noise level. Many find the overall performance fantastic and appreciate the convenient size and remote control. Some customers have expressed concerns regarding the unit's weight, the quality of the window kit, and the hose, while a few reported issues with the app and the unit's condition upon arrival.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 562 reviews
  • Rated 2 out of 5 stars

    Leaks everywhere

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit leaks, a lot. Followed all recommendations to trouble shoot, water leaks constantly. Currently we have it up over a large pan which needs to be emptied several times a day. In reading other reviews evidently this is normal. I would not purchase again.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Thank you for bringing this to our attention, Seacoast! We're sorry to hear of the leaking from the air conditioner and we would like to help. If high humidity is in the room, slowly decrease the temperature setting over time so the unit is not overwhelmed while it is removing the moisture. If you may have any additional concerns, please feel free to contact us by phone at 1-800-374-4432, Mon-Fri, 8:30 am-8:00 pm EST. -Katrina Frigidaire

  • Pros mentioned:
    Cooling
    Cons mentioned:
    App, Weight
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Nice unit!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Frigidair 3-in-1 Portable Room Air Conditioner was packed very well. The bands easy to remove and the top and sides just slide up and off the unit. Then the unit, pick up and off the packaging base, but it's heavy. The exhaust venting and window template are well made, but still just plastic, and found they would work just fine in my vertical crank windows. The unit responds very well to the remote but it has to be pretty close, about 15 ft. There is no place on the unit to store the remote when not in use however. My last portable unit did have that so it's missed here. The manual was easy to understand and easy to follow it described the panel accurately and had a good troubleshooting guide. The app was slow to connect to the unit and to wifi and had to sign in to the app multiple times. Once connected though, it worked great. The unit cools wonderfully. Took the garage from 97 degrees down to 86 in an hour and a half. The garage is just over 500 square feet and we cool it when we're working in the woodshop area to make it more comfortable to work in. The air coming out of the unit was 66 degrees which is very nice. We vented under the garage door which means we also had to block off the rest of the bottom of the door with cardboard. Also keep in mind, the top of the door, still swung in so still letting heat in. Not ideal, but gives a good example of how well the unit did in not great conditions. If inside a house with just a window to block off, I believe the unit would do even better. When in dehuimidify mode, it only allows low fan speed and there's a connection for a hose for the condensation to drain. The unit is pretty quiet and had no vibrations or excess noises. The ionizer is a nice touch, but given we were using it in the garage, it wasn't a great place to test that feature. The filters are easily accessible and easy to clean. If we need to use this unit in a situation where our AC goes out in our house, I believe it would be great for a single room or blocked off pair of rooms.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not bad, but look elsewhere if possible.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not great for continuous cooling. Even on cooling mode, the compressor kicks off often and just blows warm air. When the compressor is running it is does blow cold air, it just cycles too much.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi JesseP! We're sad to hear that the portable air conditioner didn't match your expectations, and we appreciate you taking the time to share your feedback with us. If your portable air conditioner is turning off and on every few minutes, your unit is probably too large for your room and is "short cycling." This happens when cold air from an oversized unit bounces off the wall and back towards the unit, creating a room temperature reading that's cooler than the actual temperature. In the event that the tips provided do not resolve your concerns, please connect with us via live chat or by phone at 1-800-374-4432. Monday–Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Lauren Frigidaire

  • Rated 1 out of 5 stars

    Item was never was sent to me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this product over 1 month ago and it’s still not here! I haven’t not received an update on when it will arrive. I am very frustrated!

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi Matthew G.,

      We’re sorry to hear that your order has been delayed, and we truly appreciate your patience. Your feedback is incredibly important to us as we work to improve our products and services.

      If you have any additional suggestions, comments, or concerns, we’d love to hear from you. You can reach us via Live Chat on our website at Frigidaire.com or contact our Customer Support at 1-800-374-4432. We’re available Monday through Friday, from 8:30 a.m. to 8:00 p.m. EST.

      Thank you again, and we hope you have a great rest of your day! - Maico Frigidaire

  • Rated 2 out of 5 stars

    Window Units are Better

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used in the master bedroom (average-sized, not big), it did not keep the room cool and needed draining by the second day of use. I got a window unit that did a much better job.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      We're terribly sorry your experience has been less than excellent. It's never our intent to have you feel that we don't care, because we do. If you feel that the sound is no longer tolerable and is not normal anymore, our team would like to step in and assist you with resolutions. Feel free to connect with us at 1-800-374-4432 Monday-Friday, 8:30 a.m.–8 p.m. EST.-Angel Frigidaire

  • Rated 1 out of 5 stars

    Poor poop crap machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The worst portable ac ever i try to be fair if i ever do a review wich i rerely do i think this is like my second or third one ever but that said horrible it had so much water pimping out of it you could have filled a lake and it didn't stay on cool it just kept short cycling and i have one of these and know how you need to operate it to make it work and this one is straight garbage and for the price!! Save yourself

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hello, Thisairconditioneriscrap! Thank you for your sharing your review with us. We are sorry to hear that you have not had the best experience with your portable room air conditioner. This is certainly not the experience we would want for you. Should you need further assistance, please feel free to chat with us online or contact us via phone at 800-374-4432 M-F, 8:30 am- 8:00 pm. ~Briana Frigidaire

  • Rated 1 out of 5 stars

    Not efficient

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Creates more heat than it cools. The design of a very thin, plastic tube to move the hot air out cause a large area of heat behind the unit, making the room have a small area where you can feel the cool air, but most of the room is filled with hot air. How hot, you might ask. Extremely hot. Even wrapping the exhaust tube with some insulation does not prevent the room from heating up. This thing is really counter intuitive.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hello there. Frigidaire is passionate about making it easier for all families to live a little better every day. This is not the ownership experience we would want for you, and we can understand your disappointment. For further assistance, feel free to contact us via Live Chat at frigidaire.com or via phone at 800-374-4432, Mon-Fri, 8:30 a.m.–8:00 p.m. EST. -Ruth Frigidaire

  • Rated 2 out of 5 stars

    Crap Exhaust

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit functions. The exhausted supplies are cheap, easily come apart, and are designed for windows with VERY specific measurements.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Find anything else

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is not worth the money had a 5000 btu window unit that out performed this hunk of junk to late to return for a refund money wasted

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hello, Valued Consumer! We're sorry to hear that your experience hasn't been the best and we would like the chance to see how we can help. At your earliest convenience, please contact us by phone at 1-800-374-4432, Monday-Friday, 8:30 am-8:00 pm EST. -Katrina Frigidaire

  • Pros mentioned:
    Cooling
    Cons mentioned:
    Weight, Window kit
    Tech Insider Network Member

    Rated 3 out of 5 stars

    Decent Portable AC Unit with a Few Drawbacks

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, the Frigidaire 3–in-1 portable air conditioner works OK. Installation is relatively easy though the unit is heavy and bulky (get help getting it up stairs!). Connect the exhaust hose to a window to vent the hot air outside of the house. Use the Frigidaire app to connect the unit to Wifi for easy controlling. I didn't find the sound of the AC unit too loud when running. There is some noise to be expected as the unit runs. The wifi control is a nice feature I didn't think I would need, but find myself using quite frequently to turn the unit on/off and even set a schedule. There are some downsides to this unit. First, the exhaust hose is not insulated so you are effectively radiating hot air back into the room you are trying to cool. Get an exhaust hose insulation kit to help reduce the heat coming back into the room. Secondly, the window kit for the exhaust is not the best. It doesn't sit in the window well good and the seal is not great at all (even with the included insulation provided). You may save yourself some headache by getting an aftermarket insulated exhaust kit. As for cooling, the unit does put out some cold air. It cooled my smaller room (~350 sf) OK, but in a larger room, I am not sure how this unit would cool the entire room. It is rater for up tp 550 sf room, but that is likely with ideal conditions (windows not facing sun, after market insulated exhaust tube, etc.). In the end, the unit is a nice portable (use that term loosely given the size and weight of the unit).

    I would recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Thank you for sharing your experience regarding the exhaust on the A/C with us, bobcats9498! We strive to provide our consumers with quality products and your feedback will certainly help us to improve to meet you and other consumers’ needs. ~Courtney Frigidaire

  • Rated 1 out of 5 stars

    Not recommeded

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This air conditioner has a difficult time cooling as the vent hose gets far to hot to even touch heating up its surroundings. The vent hose heats up the space much faster than the air conditioner can cool. It fights against itself. This is not a good purchase.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      We appreciate your feedback and bringing this to our attention, TeresaA. We're sorry to hear that the appliance did not live up to your expectations. If your air conditioner does not feel cold enough, here are some resolutions or troubleshooting techniques we can recommend. The room temperature is below 60 F (16 C). Cooling may not occur until the room temperature rises above 60 °F (16 °C). temperature-sensing element touching the cold coil, located behind the air filter. Straighten away from the coil. You may also reset to a lower temperature. compressor shut-off by changing modes. Wait approximately 3 minutes and listen for the compressor to restart when set in cool mode. If there is anything we can do to improve your experience, please let us know. You can reach out to us by live chat or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and our experts will be happy to assist. - Christi Frigidaire

  • Rated 2 out of 5 stars

    Noisy and didnt really get cold enough

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As some of the reviews say. Idk how it could cool down anything bigger than 400sq. Felt like it was consistenly on high to cool down the weather here in Hawaii.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi there, Toolatebruv! We’re disheartened to hear of your experience with the air conditioner. The air conditioner is so quiet the noise level should not go higher than 51dBA, or about the same level as a normal conversation. We recommend reading the tips on pages 23-24 in the owner’s manual viewable here: https://content.syndigo.com/asset/dd392824-66fc-4a6a-acb2-fcee02a95a97/original.pdf. If you need further help, we are available through live chat on our website Mon - Fri 8:30 am - 8 pm (EST). -Chris. Frigidaire

  • Rated 2 out of 5 stars

    Not so great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Shut off constantly and leaked everywhere! I will avoid purchasing a unit from this company in the future.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Goo day! We are sorry to hear that you have had to deal with these circumstances. We want our customers to have a flawless experience with us. As your air conditioner struggles with restricted airflow, it overworks itself, causing the portable AC to overheat and intermittently shut off. Your AC vents might be too close to the wall, or you may have something blocking the vents. Poor airflow can be caused by a dirty air filter as well. Along with a dirty air filter, the drain hose of your air conditioner can be clogged with accumulated dirt, debris, or even mold, causing condensate to back up into your unit, which then causes water leakage. If it doesn't resolve your issue, please connect with us via live chat or by phone at 1-800-374-4432. Monday–Friday, 8:30 a.m.–8 p.m. EST, and we will be happy to assist. ~Lauren Frigidaire

  • Rated 1 out of 5 stars

    Failed in under 2 years

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing stopped working in under 2 years. Both fans and the compressor will run, but just outputs room tempersture air. The warranty is only for 1 year and having a technician attempt a repair is almost the same cost as buying a new unit.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi there, valued customer! Thank you for making time to provide us with your feedback. We pride ourselves on our high-quality standards and regret that our product has not lived up to your expectations. We understand that there are no number of words that can change your views and experience at this time. We wish that we could erase your experiences; however, we will work hard to improve your future exposure to our brand and products. Should you need assistance in the future, feel free to contact us at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, we'll be happy to assist. - Jessica Frigidaire

  • Rated 1 out of 5 stars

    Very disappointing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit very quickly stops cooling, displaying error code P1 at which point we must drain it. This happens constantly and we resorted to leaving the drain port open and letting the water free drain onto an external tray and towels.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      We appreciate your feedback and bringing this to our attention, Elizabeth. We're sorry to hear that the appliance did not live up to your expectations. If your air conditioner does not feel cold enough, here are some resolutions or troubleshooting techniques we can recommend. The room temperature is below 60 F (16 C). Cooling may not occur until the room temperature rises above 60 °F (16 °C). temperature-sensing element touching the cold coil, located behind the air filter. Straighten away from the coil. You may also reset to a lower temperature. compressor shut-off by changing modes. Wait approximately 3 minutes and listen for the compressor to restart when set in cool mode.The P1 code indicates the bottom tray is full. Carefully move the unit to a drain location, remove the bottom drain plug, and let the water drain away.Restart the machine until the "P1" symbol disappears.If there is anything we can do to improve your experience, please let us know. You can reach out to us by live chat or by phone at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and our experts will be happy to assist. - Christi Frigidaire

  • Pros mentioned:
    Cooling
    Cons mentioned:
    Weight
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Great for spaces that require flexibility!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Frigidaire Portable Air conditioner is definitely a great and flexible Air Conditioner, letting you move it around from room to room to serve your needs when the temps get hot. The reason why I chose to order this AC was because we just purchased a new home and the layout of the livingroom and diningroom did not allow for window style airconditioners and also the type of windows we have in the other rooms could not take any typical window AC's either. We saw this unit and instantly knew that we needed it. The unit has one hose and a window trim kit that is easy to install and breakdown so you can quickly move your AC around if needed. We really like the easy operation of the top panel. You can set it to different speeds or set to Auto, which is were we left it most of the time. The other great feature which we absolutley needed was the WIFI control. Setting it up took a few minutes and now we can use it to control the temps in our home while we are at work. We needed this feature mainly because our dog is home during the day and this past summer has been brutal. If WIFI is important to you then look no further. The unit cools our living room and dining room pretty well. the space together is about 400 Sq feet but its all open format so the cold air bleeds into the surrounding rooms. Im sure if this was being used in an area with closed doors it would freeze out the space. The unit has wheels on it so when your looking to move it around the house or just put it away for storage it should be no problem. But the unit does weigh about 65 pounds so if you have to lift it be sure to ask someone for help so you don't hurt yourself. As far as the loudness of the unit, I would say its fairly quiet compared to my other units in my bedroom. It is much newer and over time i do feel that Air Conditioners do get louder with age, but as of now its decently quiet. The unit has removable and replaceable filters and had a dehumidify mode which we havent used but it is capable.\ All together for the little time we have had the unit I would say its sleek and stylish and does a good job at cooling our space. Lets face it, when its hot and humid this machine will make you happy.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Window ac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I put the old one back in the window. This one never shuts off. Even in automatic the fan still runs. Electric bill went up extra 100.00 didn’t even cool my rooms. My 1000 ac until cooler better than this 1200

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      We appreciate you stopping by to share your feedback with us and bringing your concerns to our attention. It was an uncommon instance. We'd like to learn more about your specific situation and make things right. At your convenience, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist. .  -Christian Frigidaire

  • Rated 1 out of 5 stars

    Frigidaire Portable Air Conditioner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used a few months and stopped cooling. Would not recommend.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      We’re very sorry to hear about the issues you’ve experienced with your unit after just a few months. We understand how disappointing this must be and regret that it didn’t meet your expectations. If you decide to reach out to our customer service team, we’d be happy to assist you further. At your convenience, please don't hesitate to connect with us via Live Chat at www.frigidaire.com or call us at 1-800-374-4432, Monday-Friday, 8:30 a.m.–8 p.m. EST, and we’ll be happy to assist.

      -Chris Frigidaire

  • Rated 2 out of 5 stars

    Not for me

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This did not work out for me. It was too much trouble to hook up to a window, and I dont think it was cold enough.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hey, BrooklynABC! Thank you for taking the time to provide us with your valuable feedback. We strive to provide our consumers with quality products and your feedback will certainly help us to improve to meet you and other consumers’ needs. ~Courtney Frigidaire

  • Rated 1 out of 5 stars

    Did not work for intended purpose.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to cool a garage. Advertised capacity indicates that this unit should be enough to cool and keep cool the garage. Cool air comes out.. but it does a poor job of cooling the garage more than 1-2 degress F. Should've spent more money on a minisplit.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hello there. We're sorry to hear that you're having this problem. We want to make sure you're getting the right assistance, and we are always here to help. Please connect with us via phone at 800-374-4432, Monday through Friday, 8:30 a.m.–8:00 p.m. ET, and we will be happy to assist. ~Ruth Frigidaire