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Customer reviews

Rating 4.8 out of 5 stars with 8 reviews

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Customers are saying

Customers frequently mention that the product delivers excellent overall performance. Users are highly satisfied with the unit, noting that it works very well during operation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-8 of 8 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Frigidaire - 4500 Sq Ft 50 Pint Dehumidifier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Frigidaire products. I have previously purchased Frigidaire 50pint dehumidifier and have been very happy with it. I purchased a 2nd one with a newer design. WIth the new design, it function the same but the shut off does not always shut off immediately when pulling out the bucket like the older version. Otherwise, the dehumidifier works fine.

    I would recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi anonymousbuyer! Thank you for taking the time to share your feedback and for your continued loyalty to Frigidaire. We're delighted to hear that you've been happy with your dehumidifiers and appreciate you choosing our brand again.

      We're also grateful that you brought the difference in the bucket shut-off function on the newer model to our attention. Your feedback is valuable and helps us continue improving our products and customer experience.

      If you ever need any assistance in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick Frigidaire

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fine Frigidaire Dehumidifier

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dehumidifier is a fine product and our service from Best Buy was excellent. The instruction book is easy to understand and the unit works very, very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Effective, easy to use, and relatively quiet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've only been using our Frigidaire dehumidifier for about 3 weeks, but it has been everything we've hoped for up to this point. Our basement is about 500 sq ft., so the 50 pint capacity has been just fine. We use the continuous drain feature (which I highly recommend) to avoid having to empty the water container. If you plan to use this feature, you will need to provide your own hose for the hook-up. Also, be sure to put the dehumidifier on some patio pavers or some other type of blocks to ensure a good flow from the dehumidifier to your sump pit or other water receptacle. The app used to control the unit is easy to set up and use. If you'd rather use the buttons on the top of the unit instead, you can do that. Setting the humidity goal for your area is easy to do and to maintain. We have our unit in the basement and never hear it running. One last thing, the manual is actually understandable and useful, so don't lose it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    quiet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    runs great has many handy features.....................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works very well

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my old overpriced SaniDry Sedona and I am very happy with this Frigidaire dehumidifier. My finished basement is rather large and have several areas separated by walls but no doors. I was concerned that this dehumidifier will not reach all areas, but I was wrong - the entire basement is now at very comfortable humidity. My only complain is that the dehumidifier did not come with a hose for continuous draining. And it is not easy to adjust the hose I got on Amazon so the water drains into the sump pump pit rather than in the bucket.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quiet and functional

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased two of the these units. One for two separate basements. They run very quiet compared to competitor dehumidifiers. They maintain humidity at or slightly below the manual setting, for improved indoor air quality. The only reason I did not give them 5 starts is because you must very very careful with setup. If you are using the drain and the hose connection, be sure that you provide enough fall in your drain hose to the floor drain (or whatever drain you use), otherwise the reservoir will fill and the unit will alarm when full (auto shut off). The instructions that accompany the unit are a bit lackluster. But it is quite self-explanatory. I have not downloaded the app or set-up the wifi connection. This would be too much to explain to my again parents. The app and wifi operation are not necessary for the unit to work. Good dehumidifier! I just hope it lasts.

    I would recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi MacGift! Thank you for taking the time to share your detailed feedback with us! We’re pleased to hear that your Frigidaire dehumidifiers are performing well, operating quietly, and helping maintain a comfortable indoor environment.

      We appreciate you sharing your experience with the setup process, drainage connection, and optional app features. Your feedback regarding the instructions and user experience is valuable and has been shared with the appropriate team as we continue working to improve our products and customer experience.

      We’re grateful you chose Frigidaire and appreciate your recommendation.

      If you ever need any assistance in the future or have any questions, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick Frigidaire

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great dehumidifier

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a lifesaver with all of the moisture this season. Does a great job and easy to set up for flow.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dehumidifier for basement

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dehumidifier fits our needs and even allows us to change the settings and monitor from our phones

    I would recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi PAYTON! Thank you for taking the time to share your positive feedback about your Frigidaire dehumidifier. We’re delighted to hear that it meets your needs and that you’re enjoying the convenience of adjusting settings and monitoring your unit from your phone.

      We appreciate you choosing Frigidaire and sharing your experience with us. Your feedback encourages us to continue providing products that offer comfort, convenience, and ease of use for our customers.

      If you need any assistance now or in the future, please join us via Live Chat at www.frigidaire.com or call our Customer Care Team at 1-800-374-4432. Monday through Friday, 8:30 a.m. to 8:00 p.m. EST, and we will be happy to assist in any way we can. — Patrick Frigidaire