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Customer Ratings & Reviews

Model:
FFAD5033R1
SKU:
3264002
Your price for this item is $229.99

Customer reviews

Rating 4.6 out of 5 stars with 1615 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.8 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers are satisfied with the 50-Pint Dehumidifier's performance, noise level, humidity control, and ease of use. Many appreciate its effectiveness at removing excess moisture and find it easy to operate, although some wish for a larger water tank. The unit's weight is a factor for some users, while others find the price reasonable for the quality. Positive feedback frequently highlights the dehumidifier's ability to maintain desired humidity levels quietly and efficiently.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 1,615 reviews
  • Rated 1 out of 5 stars

    Lasted 10 months

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit lasted 10 months. I failed to submit before the warranty expired so I am stuck with it giving an "F0" error after running for about 30 minutes. I will try another brand next time as I would expect a reasonable dehumidifier to last at least 2+ years.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi Sylvryd. Your dehumidifier is covered by a 2nd-5th year limited warranty, that covers the sealed system and this error code. To see the details of this warranty please see page 11 of the owner's manual. Please contact us directly at your earliest convenience by calling 1-888-203-1389 Mon-Fri, 8am - 8pm (EST) Sat, 9am - 6pm (EST) Kindly, Anna Frigidaire

  • Rated 1 out of 5 stars

    do not buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am getting FO fault message, like everyboyd else, and it is 2 years old. Stay away from this product and anything manufactured by Frigidaire.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this model as open box to save a few bucks. Brought it home ran a few minutes and stopped working. It has a sensor which was not working correctly and always shut it off,had to return it.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Oh, no, Kfohn! We are sorry to hear of your experience. Open-box models may be used, missing pieces, or returned due to previously recorded issues. Thank you for letting us know! ~Ashton Frigidaire

  • Rated 1 out of 5 stars

    Died after 7 months

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I noticed that this dehumidifier didn’t pull as much water as past units over the past few months but was even more disappointed when it completely died adder only 7 months.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth the price

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working about 4 months back with error code. If I switch it off and turn back on it runs fine for half hour and again stops with error messages FO.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped Working 1 Year & 3 Months Later

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked fine for approximately 1 year and 3 months and then stopped working. I expect a dehumidifier to last more than a year and 3 months! Faced with purchasing another one now.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi there. The dehumidifier comes with a limited 2-5 year warranty on the sealed system (the compressor, condenser, evaporator and tubing). This information is detailed on the last page of the owner's manual for you to review. If needed, our team would be happy to review the warranty with you. If needed, please contact our customer service team to discuss further by calling 1-888-203-1389 Mon-Fri, 8am - 8pm (EST) Sat, 9am - 6pm (EST) Kindly, Anna Frigidaire

  • Rated 1 out of 5 stars

    Frigidaire Dehumidifier

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted about 3 years. Good thing I had a four year service plan

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broken wheel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the unit home and a wheel was broken. I am purchasing again because I hear it’s a great unit, but hope it’s in one piece the second time around.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hey Shay, thank you for being a loyal consumer. I hope you enjoy your new dehumidifier for many years. -Jennifer Frigidaire

  • Rated 1 out of 5 stars

    Poor performance

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After about 1 month of service, the unit started an "FO" fault code that I could not correct. It never really worked after that.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Piece of junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fo failure. Junk. Run from this product. Stops running after 2 min and Frigidaire does not stand behind the product

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Blue Tooth did not work ever.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancelation was adequate. Don’t buy expecting Bluetooth capabilities. You’ll be disappointed. Move up to more expensive model.

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Oh no! Travelingmom, no wonder you had difficulties, your dehumidifier doesn’t have that capability. Our connected devices use Wi-Fi to connect to the cloud so you can control your “enabled” appliances from your smart device. Bluetooth is a radio communication technology that enables low-power, short distance wireless networking between phones, computers, and other network devices. *Ruth Frigidaire

  • Rated 1 out of 5 stars

    Die with error code F0 with in two years

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The F0 error is covered under a 3 year warranty. call 8774353287 for warranty replacement.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor results

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased June 2017; stopped working March 2019, under normal conditions (basement).

    No, I would not recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      Hi, Kwmsindy! We certainly apologize for any matters you have experienced with your dehumidifier and we would like to assist. So that we are able to do so, please reach out to us at 1-800-374-4432 Monday-Friday 8:30am-8pm EST at your convenience. Kindly, Ciara Frigidaire

  • Rated 1 out of 5 stars

    Stopped working after about a year

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dehumidifier worked great, but only lasted a little over a year.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up the product. It actually added more heat and humidity.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Bucket size

    Rated 3 out of 5 stars

    Disappointed with new model

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This "new" model is my 3rd Frigidare dehumidifier in 6 years. The other 2 no longer work. I don't hook a drain hose to the unit. The water storage area is smaller than the previous models, so must be emptied more often. When I remove the tank for emptying, about 2 tablespoons of water drops from the coil area wetting the floor, which is an annoyance.The unit works well though, and it has lots of control options. If you use a drain hose, I would recommend it. I'm hoping this new model lasts longer than my previous models.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Humidity control

    Rated 5 out of 5 stars

    Excellent Dehumidifier

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Dehumidifier. Frigidaire makes quality products that do a fantastic job. Purchased a brand new house and need to remove all of the moisture within the house. Purchased the 50 pint dehumidifier from BestBuy online and have it running 24/7 in the basement. Does a fantastic job of keeping the humidity level down (sitting around 45 - 50). Unit is easy to setup, requires minimal maintenance and works well. Amazon was slightly cheaper and had no issues having Bestbuy price match no questions asked. One thing to note is that this unit does not come with a draining hose if you plan on using this unit with a floor drain. Ran out to Home Depot and picked one up for cheap and all good to go. Just make sure the hose is connected tightly otherwise you might a little water dripping. Enjoying the unit very much. Recommended.

    I would recommend this to a friend
    • Brand response from FrigidaireSupport
      Posted .

      I'm glad to hear that you're pleased with the overall performance of your dehumidifier, Novak! Best regards, Courtney Frigidaire

  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Very Impressed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This humidifier was pretty straightforward took it out the box removed the protective tape and it was basically plug and play, but you do need to keep it upright for 1 hour if you had it laying down during travel from the store. It runs with minimal noise and throws off only a slight heat, ran it the first night and pulled all the moist musty air in half my basement before it filled up. Emptying out the water was also easy and straightforward and the handle helps out a lot in the spill department. Overall I was very impressed with the ease of use quick plug and play set up minus the keeping it upright for an hour before use, and how effectively it worked.

    I would recommend this to a friend
  • Pros mentioned:
    Humidity control

    Rated 5 out of 5 stars

    Does it's job

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Read lots of reviews before getting it. I'm glad I did. It's keeping my basement dry at 40% humidity. I got the 50 and it works,,,

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Performance

    Rated 5 out of 5 stars

    Quiet and Efficient

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow - didn't expect this to be so powerful, quiet, efficient, and effective. Bought it for my basement man cave - felt a little humid this summer - and what a difference. I'm amazed at how fast the reservoir fills - and the best part is the automation which recognizes the humidity and capacity issues. Great product.

    I would recommend this to a friend