Customer Ratings & Reviews
- Model:
- FFAD5033R1
- |
- SKU:
- 3264002
Customer reviews
Rating 4.6 out of 5 stars with 1615 reviews
(1,615 customer reviews)Rating by feature
- Value3.8
Rating 3.8 out of 5 stars
- Quality3.8
Rating 3.8 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are satisfied with the 50-Pint Dehumidifier's performance, noise level, humidity control, and ease of use. Many appreciate its effectiveness at removing excess moisture and find it easy to operate, although some wish for a larger water tank. The unit's weight is a factor for some users, while others find the price reasonable for the quality. Positive feedback frequently highlights the dehumidifier's ability to maintain desired humidity levels quietly and efficiently.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Noise level
Rated 5 out of 5 stars
Great dehumidifier
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this as a replacement for one that had possible issues with fires. It is GREAT! I love it. Simple, works very well. It was not available for the public last year, and I bought a different Frigidaire at Lowe's, which I hated. It was like disco dehumidifier, all kinds of absurd and unnecessary LED lights. LEDs make me feel ill, not to mention they deplete melatonin and are bad for your retina. Also, the other machines created tons of dirty electricity (line noise), which is bad for your health and also bad for your appliances. This simple dehumidifier is great. It's in the basement, so the noise doesn't bother me. I am very sensitive to noise, but upstairs I am fine with it.
I would recommend this to a friend Rated 4 out of 5 stars
Long lasting but at the 6 year failed
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Long lasting but at the 6 year mark stopped working
No, I would not recommend this to a friend- Pros mentioned:Performance
Rated 5 out of 5 stars
Great unit, great buy!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased on sale with an additional 20% off, around $159.00. The unit has been working well. Set a humidity level, say 50, it will run till it hits roughly 45. Turn off. Then monitor silently till it creeps back up to 50 then it will cycle again. Awesome unit. 800sq ft. under control in a half an hour. Very satisfied at this point. Did contact Fridgidaire for fan on/off questions and they responded very promptly. Go ahead, you won't be displeased. J.A. Brony out -
I would recommend this to a friend - Pros mentioned:Ease of use, Noise level
Rated 4 out of 5 stars
Works great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Relatively quiet and works great. Easy to use and set it at 45 level.
I would recommend this to a friend Rated 5 out of 5 stars
Why no rewards points for this purchase?
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great dehumidifier, but apparently does not qualify for rewards points.
I would recommend this to a friendRated 5 out of 5 stars
Great Product!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This humidifier works great! It stops itself once the tray is full.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 4 out of 5 stars
Still going strong
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.On year 2.. resides in my basement on auto.. Basement gets damp in the spring and summer months.. Keeps the musty smell at bay. Nice .. easy to use.. Only issue is the drain hose is very touchy... use a cheap light weight hose...
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Great Dehumidifier
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Dehumidifier I ever purchased low noise at first I thought it wasn't working because you can't hear the compressor kick in awesome 5star
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Very quiet
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size for what we needed; runs very quiet; we have another one in a seepage part of the house
I would recommend this to a friend Rated 2 out of 5 stars
Works great for a short period
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This unit worked well for 16 months, then I got the dreaded FO error that seems to be common for these units. Luckily I bought the extended warranty. Bringing it back to Best Buy today to exchange it. You would think for over $200 it would last a little longer.
No, I would not recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great dehumidifer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great features with multiple fan speeds, easy to set up and use.
I would recommend this to a friend Rated 5 out of 5 stars
Great dehumidifier
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this a few years ago and it is still working great! Beeps to let you know it’s full, let’s you know when to clean the filter. I would definitely buy it again when this one quits working!
I would recommend this to a friend- Pros mentioned:Performance
Rated 5 out of 5 stars
The dehumidifier works great!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I put the dehumidifier in the basement & it works great!
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Great dehumidifier
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks good, is quiet compared to my old one, is easy to operate and well built.
I would recommend this to a friend Rated 4 out of 5 stars
Works well
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not a lot to say it does the job and works well. Only thing I don't like about it is that it never shuts off. Was under the impression that it would shut off once the desired humidity is reached.
I would recommend this to a friendRated 5 out of 5 stars
Works well and quiet on Low fan setting
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked well - can either fill tank or drain hose connector. Window gives opportunity to view water level, but a bit difficult to see that water level.
I would recommend this to a friendBrand response from FrigidaireSupport
Posted .Glad to hear that your dehumidifier is working well, despite the difficulty in seeing the water level. -Courtney
Rated 1 out of 5 stars
Buy an extended warranty if you buy a dehumidifier
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Failed only after a couple of years. I never buy extended warranties but I will buy them for dehumidifiers. It seems like most of them made now days are junk. Extended warranties have replaced 2 of them for me so far.
No, I would not recommend this to a friendRated 5 out of 5 stars
Great for the basement!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This has been running great for almost 6 years now!
I would recommend this to a friendRated 3 out of 5 stars
It is getting very rusty
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this unit 1.5 years back as the builder recommended to put a dehumidifier in the basement. It worked fine and still working. However, it has developed very bad rust. The place where water drips into the container has apparent rustic color and it is getting worse. Sometimes, there is a somewhat bad smell, which may be related to the rust. I am going to call the manufacture to find out.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Hi there. We deeply regret to learn that your experience has been less than satisfactory. We do appreciate you taking the time to provide feedback. If your matter still needs attention, please contact our customer service team to discuss further by calling 1-888-203-1389 Mon-Fri, 8am - 8pm (EST) Sat, 9am - 6pm (EST) Kindly, Anna
Rated 1 out of 5 stars
Don’t waste your time on this unit! Short lifespan
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t waste your time on this unit. Mine failed 11 months in and was only used during last summer. I called Frigidaire customer service and was told they do not repair this unit. They will not provide replacement through mail and will get back to me on how to get a replacement from a retailer without a receipt as it was a gift. Told me will have a place to exchange or buy back plan within 2 business days and to call back if I do not hear back after 3 days. That’s more than 2 weeks ago and ever since, I have been given the run around and one representative even told me she has a claim number for me that has been approved to go the Best Buy to get a replacement. Went to Best Buy and was denied a replacement. Called Frigidaire customer service in Best Buy store and was told previous representative misinformed me and that the claim is sent for reprocessing now and I will get a replacement notice in 2 days. Wonder how long before this is resolved.
No, I would not recommend this to a friendBrand response from FrigidaireSupport
Posted .Oh no NJWill! We apologize for any dissatisfaction you have experienced with your dehumidifier. We place a great deal of emphasis on quality control, there are occasions when even the best products may malfunction and we will be happy to relay your concerns to the proper channel. So that we are able to check on the status of your resolution, feel free to contact us at 1-888-203-1389 Monday-Friday 8am-8pm EST and Saturday 9am-6pm EST at your convenience.-Thanks!-






